Kenneth Hawthorne

Roseville, CA ***** adypsj@r.postjobfree.com

+1-785-***-****

With 12 years of military service and extensive experience as a director, regional manager, asset and facilities manager, property manager, and business manager, I've led diverse teams ranging from 4 to 451 individuals in fast-paced environments. My background in leadership, strategic planning, risk management, and critical thinking stems from global operations, including supporting operations during operation Iraqi freedom enduring freedom. I possess comprehensive knowledge of leadership, team building, analysis, operational management, customer relations, project management, program direction, and real estate development. Additionally, I excel in multi-unit management, seasons management, business analytics, and have a proven track record of successfully leading multi-level operations. Facilitated 4 emerging developers’ cohorts resulting in 150 professionals receiving certificates in real estate development and planning.

Willing to relocate: Anywhere.

Authorized to work in the US for any employer.

Work Experience

Director

Richmond Neighborhood services

October2022 to Present

Related duties and responsibilities

•Direct and oversee project operations, providing support and access to emerging developers.

•Assist in planning, infrastructure, and executing operational acquisition and rehabilitation for the homeownership model.

•Collaborate with internal and external partners to support programs and manage partnerships.

•Create and execute detailed plans for program initiatives, including milestones, timelines, financial requirements, and evaluation metrics.

•Establish necessary resources for the coalition's effectiveness and work.

•Manage long-range project management schedules and timelines.

•Support analysis and decision-making for identifying properties for rental portfolio and acquisition and rehabilitation for the homeownership model.

•Efficiently manage and allocate resources to achieve objectives.

•Develop project budgets, detailed schedules, and work plans.

•Provide consistent project updates to various stakeholders, including the Board of Directors.

•Manage contracts with vendors and suppliers, ensuring tasks meet expectations.

•Apply industry best practices, techniques, and standards throughout project execution.

•Collaborate with multiple municipalities to align efforts and achieve collective impact.

•Act as the direct contact for grant writing and grant narrative preparation.

•Utilize subject matter expertise for policy research and editing.

•Facilitated 4 emerging developers’ cohorts

Regional Manager

Goodwill Industries - Sacramento, CA May 2021 to October 2022

•Leads, coaches and engages team members to meet individual and organization goals. Provides development opportunities to Store Managers and Assistant managers.

•Works closely with Store Managers and Retail Leadership to hire and develop team members lead with kindness and respect while ensuring business needs are met.

•Fosters and models a positive and respectful team environment through relationship development and communication.

•Analyzes databases, processes and issues to find solutions or partners with others to make recommendations on solutions.

•Provides effective performance management and coaching, writes and delivers performance reviews, and ensures Store Managers have support and resources needed to manage and drive their store business.

•Acts as an ambassador of Goodwill within respective community and looks for opportunities to promote GCI.

•Communicates clearly through various means to ensure all necessary information is disseminated to stores and Store Management teams.

•Other duties as assigned or required to meet organizational needs.

Asset/Facilities Manager Sunrise Mall - Citrus Heights, CA January 2020 to May 2021

The Director of Operations performs the following major duties:

Ensures that proper procurement processes are followed for the acquisition of goods and services and the execution of contracts and leases, and that the integrity of the procurement process is upheld at Supervises all procurement, certifying availability of funds and need for all purchases in accordance with Corporate Property Director (CPD)guidance and the approved annual operating plan (budget).

•Supervises the Administrative employees that typically includes, but is not limited to, a financial assistant, cashier, administrative assistant, general services managers and assistants, drivers, and may include security guards or others. Establishes work plans, develops a team approach, and evaluates performance of administrative staff.

•Overseas human resources management at a post appropriate City Government regulation related to Personal Services Contracts, Department, and applicable local labor laws.

Business Manager

Jiffy Lube 2016 to 2020

•Manages overall daily operations of a service center in accordance with Allied Lube & Jiffy Lube Policy and Procedures

•Ensure optimum performance, manage, and analyze all inventory, cash, and financial records.

•Perform labor control analysis to maximize profitability.

•Maintain company-wide record-breaking profit figures whilst exceeding customer expectations and protecting company assets.

•Source, screen, interview, hire and train quality employees.

•Maintained the most profitable store in all 2500 franchise locations 3 years in a row

Train Operations Manager

Sierra Railroad 2014 to 2016

•Served as liaison between senior leadership and customers, as well as interacted with local government and community organizations implementing best ethical business practices.

•Delivered quality service superb leadership.

•Organized and marketed all major events.

•Managed all train staff and ensured safety regulations and compliance measures were adhered to.

•Joined the LGBTQ chamber and promoted inclusivity whilst impacting ownership/ management outlook.

•Successfully maintained record profitability of the Oakdale, CA dinner train

Logistics Director

United States Army 2003 to 2014

•Served as a squad leader for a 14-man squad and subsequently as a platoon sergeant of 44 personnel.

•Mentored and maintained accountability of soldiers within the platoon whilst providing positive guidance for their personal and professional development.

•Supervised inventory management functions for communications, medical and specialty equipment valued at approximately $12M in combination of auditing and analyzing monthly inventory with a 100 percent accuracy rating through a seven-year period.

•Led over 300 route clearance missions during Operation Enduring Freedom; ensuring freedom of movement throughout theater of operation, forged relationships with local leaders and trained Afghan forces to improve security and services in region.

•Assisted senior leadership with organizational movement of 749 personnel to and from Afghanistan; coordinated with supporting agencies to ensure all material resources were packaged in accordance with US Customs policy.

•Planned and managed over 50 projects using project management and risk management concepts; established work breakdown structures and timelines, forecasted resources and supervised overall.

completion of projects; established a positive work environment that was free of any Equal Opportunity or SHARP violations.

•Oversaw all aspects of platoon's fitness program; platoon averaged 290 out of a possible 300 points on the physical fitness test, far exceeding the US Army standard score of 180.

•Assessed training needs and evaluated training effectiveness of platoon; assisted in the development of innovative teaching techniques and conducted professional development seminars.

•Directly responsible for the security and maintenance of living quarters for more than 120 soldiers

Team Leader / Communications Specialist

(Survey Specialist / Data Reception and Transmission Officer)

Supervised and trained four personnel in small unit tactics, demolitions, marksmanship, advanced close quarters battle movements, as well as communications and radio procedures.

•Integrated risk management process into operational planning for over 1500 missions over a 42-month period with no work-related injuries or loss of life

•Maintained accountability of classified communications equipment and vehicles valued in excess of

$250K

•Developed lesson plans and instructed military personnel in the installation and use of route clearance equipment.

•Responsible for training approximately 120 personnel in one year

Team Leader/ Competence Instructor

•Oversight of daily operations, policy compliance and standard operating procedures of an advanced combat vehicle

•Promoted ahead of peers.

•Maintained various weapons for marksmanship training and daily use; resulted in 100 percent accountability of assigned weapons with zero defect in functions due to proper maintenance.

•Award recipient for competence and performance management through highly stressful training exercises and recognized performance in top tenth percentile among peers

Education

Bachelor of Science in Business Administration

University of Phoenix September 2019

Skills

•Senior Leadership

•Performance Management

•Logistics

•Risk Management

•HR Sourcing

•Microsoft Excel

•Leadership Experience

•Management Experience

•Sales Experience

•Microsoft Word

•Vendor Management

•Computer Networking

•Human Resources Management

•Recruiting

•Change Management

•Time management

•Management

•Negotiation

•Microsoft Powerpoint

•Microsoft Office

•Microsoft Outlook

•Budgeting

•Payroll

•Supervising experience

•Manufacturing

•Supervising experience

•Administrative experience

•Sales

•Customer service

•Computer literacy

•Roll off truck.

•Commercial driving

•Project Management

•Strategic Planning

•Operations Management

•Automotive diagnostics

•Facilities management

•Filing

•Analysis skills

•Warehouse distribution

•Employee relations

•Environmental services

•Profit & loss

•Revenue management

•Restaurant experience

•Emergency management

•Public health

•Program development

•E-commerce

•Product management

•Packaging

•Supply chain

•Food service

•Procurement

•Program Management

•Analytics

•User Interface (UI)

•Help Desk

•Military Experience

•ERP Systems

•Sales Management

•Financial Report Writing

•Relationship Management

•Pricing

•Business Development

•CRM Software

•Quality Assurance

•Property management

•Leadership

Military Service

Branch: United States Army

Rank: SFC

Certifications and Licenses

Secret Clearance

Top Secret Clearance Food Handler Certification TS/SCI

Assessments

Management & leadership skills: Planning & execution — Proficient

April 2022

Planning and managing resources to accomplish organizational goals Full results: Proficient

Indeed, Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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