Customer Service Hotel Room
Resume:
Marcus Scoggins
*** * **** *** ************ Indiana 46410. 872-***-****
Sleep Inn, Tinley Park, IL` January 2006- Present
Driver/porter
●Manage schedule for transportation of guest according to arrival and departure times.
●Transport guest to and from airport.
●Maintenance of hotel room equipment and bathrooms when needed per company policy.
●Assist with bag services for guest from transportation van to hotel room.
●Perform maintenance to transportation van according to rules of the road requirements.
●Provide van services for guest from hotel to concerts, restaurants and other local organizations.
●Greeting of guest according to company policy and script guidelines.
●Dispatcher of location and estimated time of destination for guest.
Best Western Hotel Lansing, IL December 2004- January 2006
Driver/Porter
●Managed schedule for transportation of guest according to arrival and departure times.
●Transported guest to and from airport.
●Maintainer of hotel room equipment and bathrooms when needed per company policy.
●Provided bag services for guest from transportation van to hotel room.
●Greeted guest according to company scripting requirements.
Borg Warner Frankfort, IL August 2003- December 2004
Manufacturing auto parts
●Assembled parts for transmission of automobiles.
●Handled operation of machines in part preparation.
●Collaborated with co-workers in assembly line of parts to maintain timely preparation.
●Monitored and reported abnormal parts according to company guidelines and protocol.
●Packed and prepared parts in boxes for shipping.
●Calculated shipments weight according to company established guidelines.
Taco Bell Homewood, IL September 2002- August 2003
Line Cook
●Maintained clean and orderly kitchen according to state regulations.
●Prepare food for customers following company guidelines.
●Monitored prep cooks and the preparations of all foods.
●Stocked food in fridge and freezer according to health codes.
●Greeted customers according to company script.
Walmart. Skokie I'll.
August 2014- 2020
Customer Service Manager.
Certified fork lift driver
Managed cashier’s, cart pushers and Maintenance.
Stock shelves, unload freight
Greet customers.
Dealing with customer service .
A Family That Cares Personal Care
Merrillville, In
Dec 2020-current
Transportation supervisor.
Transport clients to appointments
Maintain company vehicles
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