Data Entry Customer Service

Thank you for taking the time to review my resume'. Hopefully, I'm the candidate that you're seeking. However, my experience and expertise far exceeds than what is listed on my resume'.

I have over twenty years experience in the administrative, customer service and supervisory fields. I know that I would be the best candidate for any position. I'm prompt, I pay close attention to detail, I have zero tolerance for errors, very proficient, I have leadership ability, organized, I'm a self-starter and I work extremely well with others.

If given this great opportunity, you will be satisfied knowing that you've made the right decision.

I look forward to discussing this position further with you. Please contact me at the number listed on my resume', again thank you.

DOLORES J. REYNOLDS 1016 LAKE POINT LANE, STONE MOUNTAIN, GA 30088

E-mail : ***********@*****.*** 678-***-**** (cell)

Qualification Profile

Skilled personable and confidential administrative assistant, office manager, and other business professions with over 20 years in providing excellent dedication in administrative, computer, and customer service skills with a full range of office support. Areas of Strength

Microsoft Word/Office Business English Typing (55wpm+)/Data Entry

Proofreading PowerPoint Various Copiers

Organization/Analytical Skills Facsimiles Supervision/Leadership/Team Player

Excellent Communications Skills (verbal/written) Quick Learner

Customer Service/Interpersonal Skills Problem Solver

Phone Manner Office Etiquette Strong Multi-tasking skills

Received Customer Service award from Fulton County Government, Public Buildings and Grounds, Co-Chairman/Treasurer of the Columbia High School Alumni Planning Committee

Work Experience

09/07/2020 – PRESENT AB Seed Laboratory – Norcross, Georiga

Data Entry Specialist

Enter data to update tests done within the laboratory, filing, assist with entering new tests

Using Microsoft Access.

01/2010 – 2015 DeKalb County Schools- Stone Mountain, Georgia

Food Service Assistant I

Prepare meals for students and faculty, using prepared menus and recipes approved by the Georgia State Department of School Nutrition.

Highlight

> Prepare assigned meals in a timely fashion

05/2005 – 08/2006 CTDI (Technology Data Information)-Duluth, Georgia

Warehouse/Data Entry (Temporary-Access Personnel)

Received, tagged and entered items into the warehouses' data system, shipping (using FedEx or UPS) and prepared orders. Also updated received products utilizing Excel.

Highlight

> Utilized data entry skills to perform duties in a timely manner

09/2002 – 04/2005 Professional Networking Solutions-Norcross, Georgia

Office Manager

Greeted customers, maintained office files, dictation, purchasing, payroll, employees' benefits, answered phones, composed and typed correspondence, minutes, proofreading, appointment setting, travel expenses and also maintained an accurate finance ledger.

Highlight

> Created the finance ledger for the company

05/1999 – 09/2002 Atlanta Medical Center-Atlanta, Georgia

Human Resource Assistant (Temporary-Randstad )

Answered phones, proofread and typed correspondence, assisted employees with benefit coverages, prepared IDs, filing, character referenced perspective employee’s applications, and assisted with payroll.

Highlights

> The majority of the job consisted of referencing applications

> Received high commendations on job performance

09/1997 – 05/1999 Georgia Department of Medical Assistance

Data Entry Specialist (Temporary-Access Personnel)

Medical transcription, entered data using Excel spreadsheets, EDS (Electronic Data System) also using Microsoft Access, Microsoft Word, answered phones in absence of receptionist. Typed approved and denied correspondence for potential Medicaid recipients.

Highlights

> Utilized data entry skills to complete projects in a timely manner

> Phone etiquette in dealing with an occasional irate public

11/1995 – 08/1997 Fulton County Government

Front Desk Receptionist/Customer Service

Public Buildings and Grounds Department. Greeted guests, composed and typed correspondence, dictation, proof reading, ordered supplies, expense statements, informed directors and coordinators of upcoming meetings and workshops, minutes, also researched and provided necessary information for workshops, prepared ID badges for the entire department.

Highlights

> Answered a multi-line phone (44)

> Prepared an accurate monthly calendar for the entire department

07/1979 – 08/1987 Georgia Department of Education

Secretary/Sr. Secretary (Federal Unit and Staff Development Departments) -Typed correspondence for the State School Superintendent, Directors and Coordinators. Answered phones, minutes, prepared expense statements, travel reservations, maintained an accurate file for monies allocated throughout the state of Georgia for Special Education which also included the Gifted and the Title I programs.

Highlights

>Upgraded the office filing system for the Staff Development Department for the State of Georgia

> Utilized business grammar and punctuation skills

09/1984 – 08/1985 Citizens and Southern Bank

Word Processor Specialist I

Prepared worldwide weekly mail outs, updated credit card recipients accounts, using WANG OIS 140. Also typed correspondence for the President of the bank, dictation and proofreading.

Highlights

> Maintained a required error rate of .01%

>Utilized business English skills

Education

currently enrolled at university of west Georgia

Georgia state university, associate’s degree Arts of science, social work

Massey Business College, secretarial science

CITE OF ATLANTA, Diploma, Computer Science

Columbia High School, Diploma

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