Marcie M. Nichols

**** ***** **.

DePere, WI ****5

Cell: 920-***-****

Email: adypon@r.postjobfree.com

Objective: Obtain a position that offers a challenge while building on my current skills Education:

UW-Whitewater Fall 1998 –End of Spring 2000 Graphic Design UW-Green Bay Transferred Fall 2000 Studio Art

Employment:

Aug 23rd, 2021 to June 29th, 2023

CSR Brian Van De Hey Insurance & Financial Planning Confer with customers via telephone/ in person: provide info about products and services. Ensure appropriate changes were made to resolve customer concerns. Assistant regarding financial & investment accounts. Compile new applications with various investment company platforms. Maintain accurate client records and update investment summary values for each account. Scan & organize paper files to convert to Red Tail operating system. Owner: Brian Van De Hey 920-***-**** cell

Jan 2nd, 2019 to March 2021

General Manager Home2 Suites by Hilton Green Bay, WI M3 Accounting: AR, Daily’s, Deposits, EOM

A1HR: Weekly Payroll processing and Onboarding New Hires All Supply Ordering to maintain or exceed budgeted revenue Manage team of 20 people: Sales, Maintenance, Front Desk, Housekeeping and Kitchen Actively involved in daily operations to maintain our service culture Sales: Maintain existing accounts and solicit new clients. Sept. 20th 2017 to Dec 20th, 2018

Assistant General Manager of Operations Residence Inn Green Bay, WI M3 Accounting: enter Invoices, Daily’s, Deposits, Month End, Forecast, GM Checkbook, PCard Receipts, and Petty Cash

Paycom: Online HR System, Payroll, Schedules, New Hire Orientation Sharefile: Upload Daily’s, Bank Deposit Slips

Fosse: Reservation System

Supply Ordering: Pepsi, Vistar, Sysco, Torke, Heartland, HD Supply, Wasserstrom MOD, cover desk shifts as needed, Department Meetings, AR April 13th, 2015 to Sept. 23rd, 2017

Event & Wedding Sales Manager Ramada Plaza Green Bay, WI Solicit and maintain clients for just under 6,000 sq. ft. of banquet space, which includes 8 separate meeting rooms. Coordinated the planning and execution of social and corporate events for groups up to 300 people. Group Block booking and maintenance: social and corporate clients utilizing meeting space. Invoice or collect payment for F&B and meeting room related charges.

End June 2011- Mid April 2015

Assistant General Manager Cambria Suites of Appleton, WI My role at the Cambria started as full time Night Audit, after two weeks I advanced to Front Office Manager. Nine months later I was again promoted to AGM. As AGM I booked Meeting Space, Wedding Blocks, Payroll, Daily Bank Deposits, M3 Accounting, supervising other department heads and assisting the GM with daily duties. During transitions of other Management through my time at Cambria I took on additional duties and assisted in training new staff on the various operating systems. I worked with two different reservation systems: Profit Manager (June 2011 till May 2012) and Choice Advantage (May 2012 till mid April 2015). Sales Pro was utilized for the BEO’s and Aloha systems ran in the restaurant. I handled most of the reporting for these systems.

General Manager: Michelle Angell: June 2011 till Sept 2012 920-***-**** cell Chadd Scott: Sept 2012 till May 2013

Troy Graverson: July 2013 to Mid April 2015 920-***-**** cell End March 2009- End of June 2011

Front Desk Supervisor, AmericInn Green Bay East, WI Before opening, trained new FD staff on Opera PMS. In charge of FD scheduling, employee reviews along with disciplinary write-ups. Supply Ordering: breakfast buffet, cleaning, and office supplies. Booking Birthday/Pool parties, Wedding Blocks and Meeting space. MOD and checked pool chemicals.

General Manager: Michelle Angell 920-***-**** cell References Available Upon Request