KRISTIN R. ANDERSON

** ********* **** **. *****

618-***-****

adypml@r.postjobfree.com

OBJECTIVE

To utilize and expand my knowledge in Payroll/HR giving superior customer service, positive attitude, productivity, excellent multitasking, communication and motivational skills. PROFESSIONAL EXPERIENCE

Newman Carriers January 2021 – Present

Payroll Administrator/ Accounts Receivable Specialist

• Bill/collect on past due invoices Research reports to find missing documentation for correct billing

• Create and send out invoices

• Answer and transfer phone calls to correct departments

• Customer Service

• Process, Calculate and submit employees through TMW

• Process new hires and terminations

• Provide support to drivers, dispatch and resolution for payroll issues

• Balance weekly reports and payroll

Hogan Transports, Maryland Heights, Missouri August 2014 – January 2021 Payroll Administrator/Billing and Collection Administrator

• Bill/collect on past due invoices from large corporations

• Research reports to find missing documentation for correct billing

• Create and send out invoices

• Answer and transfer phone calls to correct departments

• Customer Service

• Process and submit payroll for 1800+ employees through ADP

• Process new hires and terminations

• Provide support to drivers and fleet managers for payroll issues

• Balance weekly reports and payroll

GCS Credit Union, Granite City, Illinois November 2011 – August 2014 Electronic Funds Transfer Representative

• ATM/Debit and general ledger balancing

• Conflict resolution and bill pay resolution

• Handle disputes/charge backs through Visa

• Customer Service

Home Federal Savings & Loan, Collinsville, Illinois February 2009 – November 2011 Saving Representative/Teller

• Assisted with daily branch activities consisting of sales, meetings, customer service meetings, etc.

• Closed customer bank accounts (checking, savings)

• Displayed superior customer service; consistently exhibited a friendly attitude, answered customer questions as precise and accurate as possible and processed customer daily orders, etc.

• Cash management and maintained a balanced cash drawer

• Ran fraud reports and contacted customers to verify transactions

• ATM/Debit and general ledger balancing

Red Lobster, Fairview Heights, Illinois June 2001 – June – 2009 Server/Bartender

• Displayed superior customer service; consistently exhibited a friendly attitude

• Cash management and maintained a balance cash drawer

• Trained new employees

• Exceeded in strong sales skills

PROFESSIONAL QUALIFICATIONS

• Proficient in Microsoft Excel and Word

• Conflict Resolution

• Customer Service

EDUCATION

Southwestern Illinois College, Belleville, Illinois 2000 – 2001/2009 – 2010 General Studies with focus on Political Science

Collinsville Vocational Center, Collinsville, Illinois 1998 – 2000 Computer Applications Certificate

Collinsville High School, Collinsville, Illinois 1996 – 2000 REFERENCES

Available upon request

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