AMA Khalil Joseph

**** ***** ****** **,*** Vegas,Nevada 89120

Cell phone 702-***-****

adyphj@r.postjobfree.com

OBJECTIVE

To obtain the position of “General Manager “at your Property, where I would be able to apply my experience and managerial skills for the prosperity of your hotel and I am ready to work intensively to maintain the high standards of operations.

HISTORY OF EMPLOYMENT

Management consultant, Qualicum Bay Resort 2022 - till now

American Diploma for Hospitality Instructor, Vanwest College, Canadian Vancouver College

General Manager– Montillon Grand Horizon Hotels & Resorts 2014-2021

800 Rooms, 700 Staff, 6 outlets, offices Dubai, London, Cairo, Beirut, Paris Montreal

● Property & Development – Works closely with owners to ensure the annual and individual sign off of capital expenditure (CAPEX) and development plans. Ensures all properties are compliant to required Health & Safety standards at all times.

●Develop, recommend, implement and manage the properties’ annual and long-term operations, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management expectations

●Ensure guest and team members satisfaction, while maintaining market competitiveness and exceptional financial performance

●Manage performance issues that arise within the management team, including Banquet, Health, Sport & Diving Centre, Shopping area & Aqua Park

●Sales & Marketing plans to market huge banquet facility for 3000 guests

Motel /Studio, ACCOR, Relief General Manager for 6 hotels, Toronto 2011- 2013

●In Charge of all departments – Operations, Financial, Sales, Front Office, Housekeeping, Maintenance for several properties in GA

●Work with all Head of Departments in all aspects of running the hospitality properties

●Develop, implement and monitor team member succession planning to ensure future bench strength

●Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

General Manager– Montillon Grand Horizon Hotels & Resorts 2008-2011

●Operations Team – To contribute to the operations via pro-active input into discussion, initiatives and the spreading of best practice with particular emphasis on being a “Team Player” with ownership and passion for their own area of responsibility.

●Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality

●Survey, review and analyse competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence www.montillonhotels.com

General Manager -Savoy Resorts and Hotels 2006/2008

- Create a cohesive and high-performance Executive Committee that continuously strives for

positive results and improvement.

- Coach Executive Committee by providing specific feedback and hold them accountable for

performance.

- Create learning and development opportunities for employees. Involve in sales & Marketing

Manage HK, FB and FO-Egypt & England www.savoy-sharm.com

*Food & Beverage Director, Sheraton Resorts & Casino, Sharm El-Sheikh 2004 /2006 Managed all Food & Beverage Operations, including outlets, banquet & exhibition. Deal with all Guest complaints for the FB. Coordinate with HK for events

www.sheratonsharm.com

*Operations Director, Le Meriden Luxor 2002/2004

●Financial – Develop and implement the annual hotel operating budget in line with the Le Meridien local market and Hotel posting strategies. Monitor and actions performance improvement to ensure optimum financial results.

●Revenue – Maximize total revenue performance versus the annual operating budget ensuring coordination across all management, sales and marketing activity to improve Revenue Generation Index (RGI).In charge of all operations, maintain high health and safety measures & observe HR department www.steigenberger.com/Luxor

*Food & Beverage Director, Domina Coral Bay Resort & Casino Hotel 2000/2002

Manage day to day activities, plus reengineering the department to implement new standards of operations for Food & Beverage plus health & safety standards.

www.dominacoralbay.com Italy & Egypt

-Senior Operations officer –In -flight service operations 1996/2000

Checking crew’s hotels overseas including inspection for health, safety & security and running mass interviews for recruiting flight attendants, active member in Total Quality Assurance

4000 staff, Emirates Airlines, Dubai –United Arab Emirates

Education

1986-1990 Bachelor degree of Arts, American University, AUC

Languages: English, French, Italian, Arabic,

Dears/

I would like to apply for General Manager at your hotel at this prominent spot. I have my life experience in running operations. As my academic background in training hospitality, I am a lecturer at Vanwest college and Cornerstone for Hotel Management .And actively I am looking for your opportunity as General Manager to join immediately and to join . And I can assure that I will assist you .

My unique talent is:

*Sales & Marketing, I work very closely with my team to develop revenue generating strategies for my property by studying the trend and history to coordinate pricing with the revenue management department to maximize yield team to maintain the highest ADR and occupancy %. I give personal attention to the image of my hotel in the international market and I build good rapport with local authorities and organizations to generate business.

I will be pleased to have an opportunity to meet you in person to discuss in depth, how I can contribute to the success of your property not only in this competitive local market but internationally as I have no doubt that I will be an added value to your image in your region.

Look forward to hearing from you.

My Very Special Regards

AMA ( MS)

AMA K.Joseph

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