AILEEN UMBAY

QUERUBIN

Hamdan Street Abu Dhabi City

058*******

adypgw@r.postjobfree.com

OBJECTIVE

To secure a challenging position in a reputable

organization to expand my learnings, knowledge,

and skills.

Data Entry Answering Phones Billing Scheduling

Microsoft O!ce Skills computer skills time

management O!ce Equipment QuickBooks

Shipping Welcoming Visitors Salesforce Calendar

Management

SKILLS

2016 - 2018 Haircare

Receptionist

2018 - 2021 Cleveland Clinic

Medical Receptionist

Greets patients in the

facilities and over the

phone

Assists doctors, nurses,

and patients

Schedules doctors’

appointments for

patients

Performs clerical and

administrative tasks

Prepares medical files

Maintains and keeps

patient information

confidential

Maintains medicinal

supplies and equipment

2021 - 2023 Unidas Ladies Beauty Center

Receptionist

EXPERIENCE

Greeting visitors

Managing security and telecommunications systems

Handling queries and complaints via phone, email and general correspondence

Transferring calls as necessary

Taking and ensuring messages are passed to the appropriate staff member in time

Managing meeting room availability

Receiving, sorting, distributing and dispatching daily mail Preparing vouchers

Handling transcription, printing, photocopying and faxing Recording and maintaining office expenses

Handling travel arrangements

Coordinating internal and external events

Managing office inventory such as stationery, equipment and furniture

Overseeing office services like cleaners and maintenance service providers

Assisting the HR team with recruitment, onboarding and termination processes

Maintaining safety and hygiene standards of the reception area

Greet customers, walk them to the best possible beauty station.

Advise assigned beauticians about customer’s arrival and update them about the services which they want.

Confirm appointments of customers via telephone and email.

Process cash and credit card transactions and issue receipts.

Offer drinks and converse with customers who are sitting in the waiting area of our salon.

Answer inquiries of clients regarding the beauty services of the salon and schedule their appointments.

Notify customers about new offers and services of the salon on a timely basis.

Provide cross-sell services through brochures and gift vouchers whenever applicable.

Update customer records with contact, bill details, appointments and services provided to them.

Keep the reception area clean.

Order and get salon business cards and brochures printed as and when required.

2004 STI Philippines

Bachelor in Science in computer Science

2023 Filipino Institute Abu Dhabi

Business Management

EDUCATION

Contact this candidate