Front Desk Customer Service
Resume:
Diamond Ellis
New York, NY 10027
SUMMARY:
Front Desk/ Customer Service position where my skills and experience can continue to develop while adypgr@r.postjobfree.com
providing opportunities for advancement
Skill:
• Skillful in the administrative duties asaPatientCareSpecialist.
• Excellent organizational and people skills.
• Maintained Infectious control while creating a safe and effective environment. Experience:
12/2019- Present Aids Healthcare Foundation New York, NY Patient CareSpecialist1
• Checkpatients in and out, schedulefollow-up appointments, and checkpatient eligibility for services. Coordinate referrals.
Schedulingappointments, documenting vitals, scanningdocuments in patient charts. PreparesProvidersandpatients for tele- health visits and follow ups.
•
•
•
10/2014- 11/2018 City MD Urgent CareClinic
Patient CareSpecialist
• Greet patients, verify insurance, help organize and processedpaperwork. New York, NY
• Conferred with patients by telephone or in person to provide information about various services rendered.
• Determined chargesfor servicesrequested, collected deposits or payments, or arranged for billing.
• Maintain HIPAA
06/2010 -09/2014 Memorial Sloan-Kettering Hospital Front Desk/Receptionist
New York, NY
• Greet personnel entering establishment, determine purpose of visit, and direct or escort to specific destinations.
• Transmit information or documents to Providersandpatientsviaemail,fax or mail.
• Securedandmaintained patients' information safeguarding medical records.
• File and maintain records, collect, sort, distribute, and prepare out mail and messages. Educational Background:
06/2001 UNITYHighSchool
High School Diploma
New York, NY
Contact this candidate