Professional Experience

Maryland Department of Health, Behavioral Health Administration Catonsville, MD

Director of Office of Statewide Behavioral Health Planning

December 2021- Present

Supervise, manage, and lead the Office of Planning staff (3), resources, and activities.

Oversight and management of the Mental Health and Substance Abuse Block grant awards totaling over $46 million in federal funds; monitor expenditures and service implementation, submit federally and State required reports and documentation, and conduct periodic site visits to review and analyze data and reports to assess the effectiveness of programs and services.

Direct and establish overall planning procedures and guidelines for state and local planning activities, oversee implementation, evaluate their effectiveness; establish overall program goals, standards and controls to meet program objectives and oversee their achievement.

Develop and manage State, local and federally mandated Behavioral Health Plans; facilitate planning meetings with senior level staff and stakeholders; develop annual report for the implementation of the annual Maryland Behavioral Health State plan; assist in development of guidelines for local behavioral health plans; prepare official responses to Annual Report and Program Plan requests for approval

Manage the Behavioral Health Advisory Council activities; direct executive input and staff support duties; oversight to the development and preparation of the Council’s Annual Report to the Governor.

Manage the Community Bond Grant activities; review and oversee recommendation process for funding for the BHA Community Bond requests; participate with MDH Office of Capital Planning, Budgeting and Engineering Services to conduct, periodic site visits of Community Bond projects/grantees, review and analyze data and report to assess the effectiveness of programs and services.

Maryland Department of Health, Behavioral Health Administration Catonsville, MD

Health Policy Analyst II

July 2017- December 2021

Developed, managed, and monitored federal block grant programs for mental health and substance use, including expenditures, service provision and infrastructure activities; monitored compliance; conducted site visits/peer reviews; developed monitoring tools to measure strategies/outcomes; collected and analyzed feedback from related stakeholders.

Reviewed local behavioral health plans and activities; reviewed and monitored conditions of award and statements of work for local grantees; liaison between BHA and the local behavioral health authorities; facilitated the development and implementation of various policies and initiatives; provided technical assistance.

Developed structure and content of State and Federal Planning reports and other State planning documents; wrote and revised federal grant applications and implementation reports.

Monitored and analyzed performance and outcome measures to inform planning, service and policy development.

Provided staff support to the Behavioral Health Advisory Council; produced minutes; tracked activities, managed membership activities; communicated membership information and recommendations; wrote the Council Annual Report to the Governor.

Department of Human Resources/Social Services Administration Baltimore, MD

Human Service Administrator I/Continuous Quality Improvement Policy Analyst

October 2015- July 2017

Managed the State’s Child Welfare Continuous Quality Improvement process for 24 Local Department of Social Services (LDSS’s), conducted onsite reviews, case reviews and produced written reports; provided technical assistance to the LDSS’s. Developed policies and procedures needed to implement new legislation.

Developed and delivered training curriculum for LDSS staff and stakeholders; developed technical assistance strategies for child welfare programs and initiatives; consulted on best practices related to child welfare and statewide child welfare practice and policy decisions; and analyzed data to inform policy recommendations.

Analyzed narrative and statistical reports related to continuous quality improvement of child welfare programs and initiatives.

Responded to allegations about the delivery of child welfare services; and provided consultation to related stakeholders related to child welfare services.

University of Maryland School of Social Work Baltimore, MD

Clinical Research Specialist

March 2011 – Oct 2015

Conducted research related to the development and maintenance of strategies for the implementation of state child welfare programs; developed policies and procedures related to improving methodology of Maryland child welfare policy, programs and services.

Disseminated research findings through final reports, journal articles, public/governmental reports and conference presentations.

Collaborated in grant writing and development related to children welfare programs, practices and policy.

Developed data collection instruments; conducted data collection; managed small to large data sets including data cleaning, analysis, administration, and reporting of data and outcomes; ensured compliance with data collection procedures and research protocols and regulations.

Qualitative and Quantitative research experience including data analysis using software such as SPSS and Nvivo.

Partnered in the Quality Assurance Review process of local departments of social service to assess current child welfare performance, practice and policy.

Governor’s Office for Children Baltimore, MD

Interagency Initiatives Coordinator

March 2008 – March 2011

Managed the State Coordinating Council (SCC). Reviewed and processed applications for funding for out-of-state, residential treatment for children with special needs; implementation and revision of SCC related legislation, regulation and policy; data collection and analysis; technical assistance to state and local agencies, providers and families.

Provided support to the Local Coordinating Councils (LCC’s) and the LCC process. Assisted with the implementation and revision of LCC related legislation, regulations and policy; oversight, training and technical assistance to the LCCs on the State Children, Youth and Families Information System (SCYFIS); coordinated monitoring visits.

Represented the GOC on mental health and other disability related councils and workgroups; coordination of policy, regulation and programmatic activities; developed and implemented special projects; conducted research and analysis; produced reports and recommendations to the Governor and other stakeholders regarding out-of- home placement focused hearings and legislative bills.

Johns Hopkins Hospital Baltimore, MD

Clinical Pediatric Social Worker II

Oct 2006 – Feb 2008

Provided direct psychological, social, and practical care to a select caseload of patients and families, social work assessments, problem identification, goal setting, implementation of care plans, and referrals. Clinical resource expert in specialty areas and clinical oversight and consultation. Collaborated with multidisciplinary teams.

Education

Johns Hopkins Bloomberg School of Public Health Baltimore, MD

Candidate for Master of Public Health

Summer 2022

University of Maryland at Baltimore Baltimore, MD

Certification in Research Ethics

2014-2015

12-credit, six course Graduate Certificate Program

University of Maryland at Baltimore Baltimore, MD

Master of Social Work

1999-2002

City University of New York- Hunter College New York, NY

Bachelor of Arts

1988-1995

Major- Sociology; Minor- Psychology

Licensure and Certifications

LCSWC - Certified – Clinical; License Number 12677

May 2023- Certified Youth Mental Health First Aid

Teaching Experience

University of Maryland School of Social Work Baltimore, MD

Adjunct II

January 2016- Present

Teach core MSW foundation courses; develop and manage class syllabus; collaborate on course curriculum development; convey course material through development of instructional objectives.

Engage students from diverse backgrounds; assess student competency through various assessment modalities; advise and counsel students.

Utilize technology and different online learning systems; teach blended or electronically- delivered courses.

University of Maryland Global Campus Adelphi, MD

Adjunct Assistant Professor- Behavioral and Social Sciences

January 2020- Present

Teach various courses in Behavioral and Social Sciences; develop and manage class syllabus; collaborate on course curriculum development; convey course material through development of instructional objectives.

Engage students from diverse backgrounds; assess student competency through various assessment modalities; advise and counsel students.

Utilize technology and different online learning systems; teach blended or electronically- delivered courses.

Harford County Community College Bel Air, MD

Adjunct Instructor- Behavioral and Social Sciences

August 2019- Present

Teach Introduction to Sociology; develop and manage class syllabus; collaborate on course curriculum development; convey course material through development of instructional objectives.

Engage students from diverse backgrounds; assess student competency through various assessment modalities; advise and counsel students.

Utilize technology and different online learning systems; teach blended or electronically- delivered courses.

Member of the Faculty Council and Adjunct Subcommittee (April 2020)

Howard County Community College Columbia, MD

Adjunct Instructor- Social Sciences

January 2014- October 2016

Taught Introduction to Sociology; developed and managed class syllabus; collaborated on course curriculum development; conveyed course material through development of instructional objectives.

Engaged students from diverse backgrounds; assess student competency through various assessment modalities; advised and counseled students.

Utilized technology and different online learning systems; taught blended or electronically- delivered courses.

Other Related Experience

Relevant Coursework:

Fall 2007- The Community College of Baltimore County- Biology 110-Molecular & Cell- B

Summer 2012- Towson University- Math 237- Elementary Biostatistics- B

Relevant Experience:

2021- Lactation Support Worker, University of Maryland Medical System

Fall 2020 and Spring 2021- Fellowship: Lumen Circles- professional development for higher education faculty to improve pedagogical practices.

2019- Present- Adjunct Member of the Faculty Council/Adjunct Subcommittee- Harford Community College

2005- Present- Volunteer for the Maryland Responds Medical Reserve Corp

Publications

Ahn, H., Greeno, E., Bright, C., Hartzel, S. & Reiman, S. (2017). A survival analysis of the length of foster parent duration and implications for recruitment and retention of foster parents, Children and Youth Services Review, 79, 478-484. https://doi.org/10.1016/j.childyouth.2017.06.069

Ahn, H., Roll, S.J., Zeng, W., Jacobson Frey, J., Reiman, S., & Ko, J. (2016). Impact of income inequality on workers’ life satisfaction in the U.S.: A Multilevel Analysis. Social Indicators Research, 128 (3), 1347-1363. doi: 10.1007/s11205-015-1082-7.

Ahn, H., Carter, L.M., Reiman, S. & Hartzel, S. (2016). Development of a Quality Assurance and Continuous Quality Improvement (CQI) Model in Public Child Welfare Systems. Journal of Public Child Welfare, 11 (2), 1-32.

Depanfilis, D., Clarkson Freeman, Pamela A., & Reiman, S. (2012). Quantitative and Qualitative Methods to Explore Barriers to Permanency for Children Who Entered Care Because They Were Unsafe at Home Conference Paper. Society for Social Work and Research Sixteenth Annual Conference, Research That Makes a Difference Advancing Practice and Shaping Public Policy.

Work Experience prior to 2006 available upon request.

References available upon request.

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