Customer Service Call Center

Amy Herrera

SKILLS Organization and efficiency

Multitasking and prioritization

Strong interpersonal skills

Adaptability

Working collaboratively

Polished and professional individual successful at supporting productivity and business operations. Reliable, quick-paced and team-oriented nature while serving in multiple roles.

EXPERIENCE RECEPTIONIST

Assisted vendors in checking on the status of an invoice. Coded and approved IT, Development, and Construction invoices for processing. Processed multi-million dollar invoices with accuracy. Maintained invoice records using Google Spreadsheets. Irvine Company 02/2019 - 01/2020

Mission, KS 66202 816-***-**** ***.***********@*****.*** COMMUNITY RELATIONS REPRESENTATIVE

Screened tenants to verify suitability for available apartments. Maintained building's accounts by collecting rent, utility payments, and final account statements.

Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.

Liaised between construction manager and tenant during build-out phase. Irvine Company 06/2018 - 01/2019

ASSISTANT

repared re-accreditation applications for submissions to the national certifying and accrediting body for the orthotic, prosthetic and pedorthic professions- ABC and BOC.

Entered medical staff attendance of CEU courses into the company database, CRM.

Provided ABC and BOC with quarterly reports of course and attendee information. Ossur Americas 10/2017 - 06/2018

E D U C A T I O N L E E ' S S U M M I T N O R T H H I G H S C H O O L L E E ' S S U M M I T, M O

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