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Customer Service Data Entry

Location:
Norfolk, VA
Posted:
August 03, 2023

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Resume:

Rajon Davis

Norfolk, VA *****

267-***-**** - adypdc@r.postjobfree.com

Professional Summary

Professional and knowledgeable experienced worker offering several years of expertise in administrative support. Highly efficient planning, problem-solving, organization and communication skills with proven a history of improving effectiveness in the workplace. Able to adapt quickly to new software and programs. Detail-oriented, dependable team player successful at managing multiple priorities simultaneously with a high degree of accuracy.

Skills

Analytical thinking and research

Ability to exercise discretion.

Sharp attention to detail

Proficient in time management

Ability to work efficiently under pressure.

Self-Motivator

Ability to multi-task under pressure

Strong knowledge of Microsoft Suite and Web Applications

Able to type 60 WPM and efficient in 10-Key Data Entry

Flexible and Adaptable

Excellent Communication

Problem-Solving

Work History

03/2023 to Present Legal Assistant - Wolcott Rivers Gates, Family Law – Virginia Beach, VA

Scan/Store digital records and pleadings ensuring accuracy and validity of the information.

Creating and maintaining new and existing client files and case management systems. Organizing and maintaining the office’s legal library.

Scheduling meetings, appointments, and interviews with clients, lawyers, witnesses, and others.

Performing basic administrative and customer service tasks, such as answering phone calls, responding to emails, and greeting clients.

Able to work with a high degree of attention to detail and discretion while multi-tasking.

Researching and analyzing legal information and documents to assist attorneys with cases, including analyzing case law and statutes.

Preparing and filing legal documents such as motions, pleadings, briefs and cover letters with the court, other law firms and additional agencies.

Gathering all documents, statements, research, and evidence the attorney will need for trial.

Assisting with the preparation for mediation, arbitration, depositions, and other forms of alternative dispute resolution.

Ability to work in a fast-paced firm, on multiple cases simultaneously, while maintaining accuracy and efficiency.

01/2022 to 02/2023

Judicial Aide - Honorable Monica Gibbs - Criminal Division – Philadelphia, PA

Created and maintained files on all active and closed cases.

Added and updated defendants' convictions to PA website.

Informed and supported business leaders through consistent communication and administrative support duties.

Liaison between judge and courtroom staff.

Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Daily use of in-house network system (CPCMS) and various computer software.

01/2015 to 01/2022

Senior Court Clerk - Honorable Christopher Mallios, Domestic Relations – Philadelphia, PA

Efficiently coordinated and managed judicial calendar with attorneys, judicial events, court calendar, meetings, and other events to support seamless courtroom operation.

Prepared judicial documents and orders for signature including inmate writs, subpoenas, temporary and final protection from abuse, child custody, divorce orders, drug tests, bench warrants, motions, and foreign language interpreter requests.

Communicated with staff from all levels and within various agencies regarding court orders, information requests and court procedures with sharp attention to detail with an ability to anticipate problems before they occur.

Coordinated courtroom proceedings and enforced adherence to proper procedures.

Handled and submitted over 500 cases monthly to the appropriate agencies including state and local police systems.

Trained and assisted newly hired clerks in all courtroom operations.

Examined legal documents submitted to courts for adherence to laws and court procedures.

Informed litigants via mail, email or telephone of additional steps needed to obtain a hearing date.

09/2001 to 01/2015

Court Clerk - First Judicial District of PA, Domestic Relations – Philadelphia, PA

Prepared and reviewed Domestic Relation cases such as custody, divorce, child support and domestic violence prior to and during court hearings.

Aided attorneys, pro-se litigants, and court personnel in and out of the courtroom.

Prepared and distributed court documents and orders such as subpoenas, temporary and/or final stay away orders, bench warrants, appointments of counsel, paternity tests, commit and retain orders and clinical service referrals.

Assisted court in scheduling hearings, meetings, and other events to support seamless operations.

Officially recorded and docketed dispositions for local and state review and/or appellate reasons.

Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.

Responded to requests for information from public, other municipalities or state and federal legislative offices.

Reviewed court documents to process subpoenas, motions, and pleadings.

Examined legal documents submitted to courts for adherence to laws and court procedures.

REFERENCES

AVAILABLE UPON REQUEST



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