Thida @ Nally
****, ***** ******, ********** *****, CA 9264
*****.*********@*****.***
thida_nally
August 3, 2023
Dear Hiring Manager,
I’m writing to apply for the Group Travel Operation Manager I was eager to contact you with my interest.
experience aligns with your company's needs and position requirements. The attached resume shows that I have the background and experience our industry demands and With more than 10+ years of experience in the tourism industry, arrangement, developing the itinerary for different needs of I could manage and arrange all necessary travel requirements for leisure travelers and have been dealing with many clients both B2B and B2C. I’m a very organized person with great attention to detail, customer stress and customer complaints.
I have years of supervisory experience in managing tour operation and sales & marketing in Myanmar traveling many countries as well. Although
contribute my years of experience in the tourism industry to your organization and I would be meeting your organization need. So I would like to apply for this Travel
full time as required.
I am confident that I could learn very quickly
clients.
I’m looking forward to hearing from you at your earliest convenience to discuss how my experience and qualification are value in the travel consultant role.
Thanking in advance for your kind consideration.
Yours Sincerely!
Thida/Ms
Nally
8692, Camel Circle, Huntington Beach, CA 9264 (714) 330 *****.*********@*****.*** +951*******
thida_nally
Group Travel Operation Manager position working in your organization. I was eager to contact you with my interest. When reviewing the job description, I was excited to see how well my ur company's needs and position requirements.
The attached resume shows that I have the background and experience our industry demands and your organization years of experience in the tourism industry, I have a well-rounded skill set in the travel booking arrangement, developing the itinerary for different needs of international travelers. I could manage and arrange all necessary travel requirements for leisure, pilgrimage or business trip, family or in dealing with many clients both B2B and B2C.
I’m a very organized person with great attention to detail, customer-oriented, collaborative and also able to handle with experience in managing tour operation and sales & marketing in Myanmar I don’t have working experience in the United State, I believe that I could handle, perience in the tourism industry to your organization and I would be meeting your organization
. So I would like to apply for this Travel consultant position and I’ve a quiet office room in my home and I could manage ent that I could learn very quickly, adapt with new business environment and working with hanking in advance for your kind consideration.
.
When reviewing the job description, I was excited to see how well my your organization needs.
rounded skill set in the travel booking
or business trip, family or individual
and also able to handle with
experience in managing tour operation and sales & marketing in Myanmar and also I have been
, I believe that I could handle,
office room in my home and I could manage
and working with a diverse group of
Thida @ Nally
8692, Camel Circle, Huntington Beach, CA 9264
*****.*********@*****.***
PROFESSION SUMMARY:
Customer-oriented Manager with years of experience focused on increasing Sales revenue and delivering customer satisfaction, and I'm eager to learn new things and able to handle to execute and complete multiple projects in high
of experiences planning and organizing work schedules, Multi SKILLS & ABILITY:
Performance improvement
Operation Management
Efficient multi
WORKING EXPERIENCE:
1. GENERAL MANAGER
AMAZING PLANET TRAVEL YANGON
I'm the responsible for the business development and financial management. So I have to attend travel fair / event for business development such as looking for potential customers and both inbound and outbound business.
Building relationship with all customers and suppliers.
Creating Strategies for business development to harmony with the current business environment.
Making and preparing annua
Explore New Product, destinations and created new Itinerary
Evaluate suppliers (hotels, airlines, restaurants,..)by analyzing the quality of services, facilities, comparing the price and contract.. e.g for h
Control administration cost and monitored operation service
Creating customer satisfaction by
I have been handling many group and individual travelers to Myanmar and to around the world.
Manage and develop both inbound and outbound tour program & itinerary
Monthly and Seasonally Performance analysis
Manage to develop Website and update information 8692, Camel Circle, Huntington Beach, CA 9264 714-***-**** oriented Manager with years of experience focused on increasing Sales revenue and delivering customer satisfaction, and I'm eager to learn new things and able to handle work-stress and any challenges. Adaptive and to execute and complete multiple projects in high-stress environments. Business-driven Manager with more than decades years of experiences planning and organizing work schedules, Multi-tasking Manager, High energetic by enhancing productivity. Performance improvement
Operation Management
Efficient multi-tasker
Sales and operation
Customer Oriented
Product development
(May 2016 to 2021)
ANGON, MYANMAR
for business development such as looking for potential customers and competitive suppliers. Since my company do both inbound and outbound business.
Building relationship with all customers and suppliers. Creating Strategies for business development to harmony with the current business environment. Making and preparing annual contract rate for our customers for B2B agent. Explore New Product, destinations and created new Itinerary Evaluate suppliers (hotels, airlines, restaurants,..)by analyzing the quality of services, facilities, comparing the price and contract.. e.g for hotel, I need to change location, facilities, categories, customers reviews... Control administration cost and monitored operation cost to be effective and enhancing Creating customer satisfaction by delivering quality service and understating customer needs I have been handling many group and individual travelers to Myanmar and to around the world. Manage and develop both inbound and outbound tour program & itinerary Monthly and Seasonally Performance analysis
e and update information
any challenges. Adaptive and detail-oriented with capacity driven Manager with more than decades years
enhancing productivity.
and operation expertise
Customer Oriented
Product development
competitive suppliers. Since my company do
Creating Strategies for business development to harmony with the current business environment. otel, I need to change location, facilities, categories, customers reviews... cost to be effective and enhancing the quality of
erstating customer needs
I have been handling many group and individual travelers to Myanmar and to around the world. 2. DIRECTOR OF SALES & OPERATION (July 2006 - March 2016) ASIA GLOBAL TRAVELS & TOURS YANGON, MYANMAR
Build up relationship with all customers and suppliers
Collaborated with my sales team and suppliers to evaluate cost and negotiate with all suppliers to get competitive rate
Formulated annual business strategies to meet sales target.
Making sales call and sales visit to Customers Company both abroad and domestic.
Attending Travel Fair, Conference and event for business development
Contracting with all the suppliers such as hotels, restaurant, car rental tourist guide,
Making sure all travel arrangement to be perfect for pre and post the tour to have smooth operation during the tour without any complaint.
Prepared for annual contract rate regularly
Managed product development and create for new product every year based on customer request and by monitoring customer feedback.
3. TOUR COORDINATOR (Jan 2001 - June 2006)
ASIA GLOBAL TRAVELS & TOURS YANGON, MYANMAR
Arrange and scheduling meeting appointment for Manager
Assist to Manager for hotel contract, checking contract expire date, compare contract rate for each hotels based on category and facilities
Assist to Manager for hotel, restaurants contract, checking contract expire date, compare contract rate for each hotels based on category and facilities
Making reservation of hotels, restaurant and transportation for upcoming arrival group
Record and report operation documents for each and individual tour group expenses
Calculate package tour cost for individual tour inquire based on customer requested
Manage and maintained file system and organized all the data to assist to Management in making decision EDUCATION:
Master of Business Administration
Yangon University of Economics, Yangon, Myanmar
Bachelor of Science Physics
University of Magwe, Magwe, Myanmar
Diploma in Tourism Management
Abe Advancing Business Education School, UK
Diploma in Marketing Management
Abe Advancing Business Education School, UK
ADDITIONAL INFORMATION:
Since April’2020, Myanmar government has suspended and restricted all the international flight and travelers because of COVID-19. It’s only allowed to operate relief flight schedule and entry allow only for Myanmar Nationality and expertise foreign nationality who are working in Myanmar. So we can’t do any inbound or outbound tour business except selling a few of domestic and international flight tickets. On the other hand, current political situation in Myanmar is not allowing any opportunities to do travel business. Since then I come back to Los Angeles and have been living here with my husband. So now I have decided work here and look for job opportunities in here if I can work from home or at a virtual location. As an Operation Manager, I could manage and facilitate customer need, communicate well with customer for worldwide travel product by dealing with all potential suppliers. I have a very quiet office at home and I could manage my full-time working as required. I don't have working experience in here, so that I think this position could be suitable for me to be in USA tourism industry with my experience.