Donna Hampton M.H.S

**** ********** *** **-*

Philadelphia, Pa, 19131

267-***-**** cell 215-***-**** home

adypcy@r.postjobfree.com

Objectives: High energy motivated to help every client learn healthy means of dealing with emotional difficulties. Dedicated of provide compassionate results and solutions. I am seeking a position with an agency that serves to help individuals become motivated

PROFESSIONAL EXPERIENCE

Maxim Healthcare Services. Bala Cynwyd PA (February 2016-Present)

Field Support Associate

Verify credentials, Hiring, Orientation classes, ensuring that each new employee understands the policies and the code of conduct. Ensuring the each employee file stands up to the policy and audit. Process final terminations along with. Various payroll issues.

Accutrace Inc. Bryn Mawr, Pa (June 2015 – Sept 2015)

Verifications Manager

Provide daily leadership to oversee the work of the team.

Review work orders completed by staff

Maintain high sense of urgency and quick turnaround times

Monitor staff scheduling to ensure adequate staffing levels to complete workload

Recruit and train new staff members

Make sure workload is evenly balanced between employees.

Target, Philadelphia, PA (May 2006 – June 2015)

Guest service manager (August 2014-June2015)

oProvide organization, direction and staffing for all customer service employees. Cashiers, guest service, cart attendants,

oMonitor daily functions of the organizations.

oEnsure assigned staff members meet or exceed the standards, results and responsibilities of their position

oCoach, mentor and evaluate the performance of assigned team

Human Resources Supervisor (May 2006- August 2014)

oPart of the team that opened two Target locations,

oAdvocate for team members on professional and personal level in accordance with job functionality

oAssesses and selects top talent at the hourly team member level

oWrites performance reviews

oDelivers feedback and coaching

oPromotes maximum work efficiency through scheduling and delegating responsibilities to team members

oEnsures a safe and healthy work environment by recognized and addressing all safety concerns.

oAdministers corrective action steps including terminations.

oDistribution of employee benefit package

oLeadership and team building exercises

oCounseling team members to better cope with personal problems

oLiaison with life resources counselor

oActed as the property Mgmt. liaison. Insured that vendors completed assigned jobs, snow removal, landscaping, cleaning of parking lot area.

oInsured the process of overnight cleaning was completed.

oProvide oversight and direction to the staff.

oInsured that all invoices were submitted to corporate office for approval

oProcessed payroll

oTeam member scheduling.

Chase Manhattan Mortgage, Horsham, PA (September 1998 June-2005)

Staff Accountant

oAccount reconciliation of Mortgage Principal Accounts

oReconciliation of Suspense Accounts for 20 of the Advanta Branches

oVarious staff accounting tasks as needed to support the business

Tokay Financial Services, INC Berwyn, PA (October1985- June 1998)

A subsidiary of the Tokai Bank, LTD, Specializing in equipment leasing with a portfolio of approximately

110,000 leases and 1.3 Billion in assets

Supervisor Cash Application, Accounting Services

Supervised a staff of seven:

oIn cash receipts application and lock-box exceptions, including the reconciliation of month end

oCash receipts of General Ledger Posting, In maintenance journals for the existing lease portfolio including:

oRewrote customer leases, Customer Trade ups or Buyouts

oCoterminous Addendum

oCorrected Booking Errors,Processed cancellations and special customer requests

oInitiated enhancements to the Maintenance Journal system by automating

Entries which had been manually keyed. Implemented this enhancement which saved

approximately 5 work days per month.

oInteracted with all levels of management to reduce cash application turnaround time to less than 24 hours.

oRepresentative for the Cash/MJ areas on the development team for the new computer

System.

Accounts Payable Specialist (1994-1996)

o Reconciled Accounts Payable General Ledger accounts to the system generated reports

oAssisted in month-end Accounts Payable close

oProcessed invoices for payment

Accomplishments

Member, Presidents Club, Tokai Financial Services, Inc 1997

Team Leader of the Month, coaching team members to ensure they accomplish professional and personal goals. Target 2009

PSI Mentor Youth Study program Mentor and support troubled youth

St Vincent’s Home for Children Volunteer assist with the daily care of children

Masters Degree in Human Services

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