SCOTT PORTER

TECHNICAL PROJECT MANAGEMENT

LinkedIn Profile: https://www.linkedin.com/in/scottporter2

SUMMARY

●Innovative project management professional with solid experience managing enterprise-wide information systems projects. Proven track record of successfully managing cross-functional teams and driving projects to successful completion on time and within budget.

●Managed the successful redesign of the Capital One Internal Network involving seven data centers across three countries. Led the design of a new perimeter subnet, proxy servers, firewalls, and three factor authentication. The successful implementation eliminated the risk of unauthorized access and increased effective bandwidth to support 50,000+ concurrent authorized users.

●Directed a business-critical project to resolve issues relating to a Memorandum of Understanding (MOU) with the Federal Office of the Comptroller of the Currency (OCC). Led the design and development of a financial data warehouse to support OCC reporting and auditing requirements.

●Served as an Agile Program Lead for enterprise-wide AWS security systems initiatives, managed 20-25 projects across 47 Agile teams and 5 Release Trains.

●Demonstrated expertise in effectively managing vendor relationships through the implementation and adherence to Statements of Work (SOW), Service Level Agreements (SLA), and Request for Proposals (RFP).

●Solid experience managing cross-functional project teams from initiation to closure with expert knowledge of both Agile and Waterfall project management principles.

SKILLS

Project Management & Portfolio Management (PMO)

Agile / SAFe Lean Portfolio Management

Cloud Computing (AWS Cloud Solutions Architect)

Financial systems development

Network Security systems

Enterprise Architecture

Cloud Architecture

Emerging technologies

Data Warehouse design/development

Vendor management

Quality Engineering

Jira / Jira Align / Confluence / SharePoint

EDUCATION

Virginia Commonwealth University

M.S. Business, Information Systems

University of Richmond

B.S. Mathematics

PROFESSIONAL CERTIFICATIONS

LPM - SAFe Lean Portfolio Management (LPM)

PMP - Project Management Professional, Project Management Institute

CSM - Certified Scrum Master, Scrum Alliance

AWS CP - AWS Cloud Practitioner

AWS CSA - AWS Cloud Solution Architect

PROFESSIONAL EXPERIENCE

Agile Portfolio Manager

Prudential Financial, Inc./ MDMS Recruiting

Newark, New Jersey

Dec 2022 – Present

Led the development of new processes and standards to streamline project delivery based on SAFe LPM principles for the Strategic Portfolio Management team

Developed a variety of artifacts and metrics to track progress of major initiatives (roadmaps, portfolio dashboards, Jira Align kanban, lead & cycle times, value delivered, cost variance, burn down charts, OKRs, KPIs, etc)

Developed and facilitated Strategic Portfolio Management planning meetings with Product Owners, RTEs, and stakeholders across the organization (e.g. Quarterly PI Planning, Monthly Portfolio Review, Portfolio Performance Updates, etc)

Actively managed milestones, dependencies, and risks across 30+ ARTs

Developed a series of Kanban reports in Jira Align to track and show progress of Portfolio Epics and Features

Led the design and development of websites for the Value Management Office and the Strategic Portfolio Management & Operations team (SharePoint)

Automated data queries to develop reports and summaries for the senior leadership team

Sr. Project Manager

M&T Bank / Mindlance

Buffalo, New York

June 2022 – Dec 2022

Responsible for leading the Enterprise Architecture Revamp initiative, including the management of associated plans, coordination with key stakeholders, oversight of the EA governance framework, reporting of progress against milestones, and enabling EA teams to achieve targeted outcomes

Acted as the main point of contact for executive leadership, providing regular progress updates, key performance indicators, and actionable insights to support strategic decision-making

Led focus teams to develop standards for identifying, maintaining, and implementing architecture patterns

Managed the delivery of key milestones / deliverables in the Enterprise Architecture strategy

Escalated risks/issues and resolved with the Enterprise Architect Team

IT Sr. Project Manager

Charles Schwab / CyberThink

Westlake, Texas

September 2021 – May 2022

Responsible for leading Agile project teams to drive the transformation and integration of the TD Ameritrade trading platform (ThinkorSwim) to the Charles Schwab IT environment.

Created detailed project plans with clear milestones, timelines, and resource allocation, enabling the team to stay on track and deliver the migration on time and within the allocated budget.

Collaborated with cross-functional teams, including developers, system administrators, and stakeholders, to define project scope, objectives, and deliverables, establishing clear communication channels throughout the migration process.

Implemented Agile methodologies to facilitate adaptive planning and continuous improvement, resulting in increased team efficiency and quicker response to changing requirements during the migration.

Led teams of Scrum Masters, Business Analysts, Designers, and Developers to support the migration of TD Ameritrade ‘ThinkorSwim’ ETL applications to support the Charles Schwab enterprise data warehouse.

Led weekly meetings to review progress, identify impediments, resolve dependencies, assess risks, and report team progress to senior leadership.

Agile Program Lead

Capital One Financial

Glen Allen, Virginia

December 2019 – February 2021

Directed a portfolio of 30+ enterprise-wide AWS cloud based initiatives across 4 Release Trains for the Consumer Identity cloud security team.

Managed release timelines, dependencies, facilitated Scrum of Scrum meetings, interacted with Product Owners, and responsible for the development, deployment, and delivery of Products.

Routinely led executive level IT Portfolio meetings to present priorities, status, costs, estimates, and roadmaps to manage a portfolio of 30+ enterprise-wide initiatives across 4 Release Trains (42 agile teams).

Established the foundation for SAFe Lean Portfolio Management (LPM) across Consumer Identity, a division of Card Services.

Established a process flow to govern enterprise-wide AWS cloud based initiatives from the initial request (funnel) to project/program closure.

Developed a pre-prioritization methodology to facilitate executive project and priority reviews.

Established an automated portfolio dashboard, leveraging JIRA based data to present a current and accurate view of the portfolio.

Established Kanban boards and Roadmaps to present, track progress of the portfolio, and to facilitate optimization of cycle times.

Managed resource allocation and team budget of $10M.

IT Sr Project Manager

Virginia Housing Development Authority (VHDA) / Experis

Richmond, Virginia

July 2018 – November 2018

Program Manager of IT projects - managed workloads, defined deliverables, and led regularly scheduled meetings to ensure compliance with PMO processes.

As a member of the Program Management Office, was responsible for project delivery in terms of scope, schedule, quality, and cost.

Led planning meetings to determine the net present value, estimated duration, and level of effort involved in high priority projects.

Initiated projects to implement an enterprise-wide financial data warehouse and SaaS projects to implement records management and learning management systems.

IT Agile Delivery Manager

Anthem / Catalyst Solutions

Richmond, Virginia

March 2016 – June 2018

Directed an enterprise-wide project to transition multiple Claims and Authorization systems into a single enterprise system. Heavy emphasis on Data Mapping and the development of Data Warehouses to support the transition to the consolidated systems.

Served as Scrum Master and led several mobile-based systems projects to develop the ability to inform Anthem members of updates to their account via text and push notifications. Notifications included any claims, enrollments, authorizations, or grievances / appeals relating to their account.

Managed a team of Scrum Masters, Analysts, DBAs, and consultants to implement an enterprise wide, unified patient information system.

Routinely led meetings with Senior Leadership to present overall project status, roadmap, budget, achievements, impediments, risks, and metrics.

Senior Technical Project Manager

Altria / Apex Systems

Richmond, Virginia

April 2015 – December 2015

Led a team of Business Analysts and Developers to implement a Cloud based SaaS system to automate Recruiting and Talent Acquisition for Human Resources at Altria, Inc. (DCR Smart Track).

Responsible for leading regular meetings with senior Altria HR and Finance business leaders, Business Analysts, Technical Team Leads, and DCR vendor management to present project strategy, status, cost metrics, schedule, and any impediments or risks that may affect the delivery of the system.

Worked with Architecture and Information Security team to simplify system integration and ensure API security and integrity across the internet.

Senior Project Manager

Xerox Healthcare Systems

Richmond, Virginia

June 2014 – February 2015

Managed a cross functional team of Analysts, Architects, Technical Leads, and Developers to develop, maintain, and support healthcare systems for the State of Virginia.

Led the development and deployment of the Governor’s Access Plan, a state sponsored mental health plan to cover low-income individuals.

IT Senior Manager Software Development

Capital One Financial

Glen Allen, Virginia

June 1994 – March 2014

Served as an Agile Champion to direct the transition of IT project teams from a waterfall SDLC approach to an Agile based project management methodology.

Led the development of a Project Management Office (PMO) to define and maintain project management standards across Capital One.

Responsible for team development, project management, resource management, process optimization, and the alignment of team strategies with business objectives.

Directed a team of IT Managers, Project Managers, and Business Analysts to establish project management process flows, documentation requirements, cost metrics, scheduling, estimating, status reporting, and auditing standards.

Led the development of onsite and online training classes to ensure a clear understanding of COF PMO standards.

Managed a team of 50+ including Project Managers, Business Analysts, Designers, and Developers to support Card Services, Marketing, Finance, and Compliance projects.

Led a Network Security project to consolidate VPN access across Capital One data centers in seven states and three countries. The project eliminated the risk of unauthorized o and increased the effective bandwidth to synchronously support 100,000+ authorized users.

Led a project to re-design the Capital One Credit Card System, converting the system from hierarchy to account based, adding the capability to process multiple balance segments, and the ability to set rates and fees based on an information based strategy.

Managed the development of an automated credit card Co-Branding system, allowing Marketing to implement custom programs with partners without IT involvement, reducing the time to set up new co-branded credit cards by 60 days or approximately $6M in cost avoidance annually.

Led the automation of credit card systems testing by leveraging QTP, Ruby, and Selenium. Reduced the duration of most projects by approximately 20% and testing costs by $270K / year.

Managed IT teams in support of the Customer Management Center, Emerging Technologies, Security, and Quality Engineering.

Managed working relationships with key stakeholders, including executive management, business management, vendors, project sponsors, suppliers, and technology management.

Responsible for managing offshore teams based on Service Level Agreements (SLA) and Statements of Work (SOW)

Served as Project Manager on a variety of projects including Lowes, Mercedes Benz Card Portfolio Integration, Direct Billing, Cross Sell Services, and Co-Branded Cards.

Led a project to automate returned check processing by using payment data to generate fees and transmit returned check data back to customers’ banks for payment.

Led regular meetings with senior leadership teams to present the status of the Capital One IT project portfolio. Presentations included status dashboards, budget and cost metrics, project schedules, burn down charts, risks, impediments, and new project priorities.

AWARDS Circle of Excellence Award (Capital One Financial)

Directed a business critical project to develop a Financial Reporting System to resolve issues relating to a Memorandum of Understanding (MOU) with the Federal Office of the Comptroller of the Currency.

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