Customer Service Assistant Manager
Resume:
Christian Hardin
Christian Hardin
Okmulgee Ok 74447
*******************@*****.***
Seeking a sales retail position that will benefit from my 7 years' experience, with customer service. I am a fast learner and im eager to learn.
Work Experience
Mar 2023 - Jun 2023
2nd assistant manager, Casey's General Store
Okmulgee, OK
Ran cash register
Greeted customers
stocked the cooler
kept the store stocked and clean
Aug 2019 - Feb 2023
Fry Cook Shift Lead, Boomarang Diner
Okmulgee, OK
●Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
●Order and put away the truck we got for the week.
●Supervise the Diner and the employees.
●Waitress.
●
Aug 2015 - Jun 2018
Cashier, Dollar Tree
Okmulgee, OK
●Sell tickets and other items to customers
●Process merchandise returns and exchanges
●Weigh items sold by weight to determine prices
●Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately
●Compute and record totals of transactions
●Keep periodic balance sheets of amounts and numbers of transactions
●Calculate total payments received during a time period, and reconcile this with total sales
●Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
●Stock shelves, sort and reshelve returned items, and mark prices on items and shelves
●Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
●Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
●Answer incoming phone calls
●Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners
●Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans
●Supervise others and provide on-the-job training
●Greet customers entering establishments
●Issue receipts, refunds, credits, or change due to customers
●Answer customers' questions, and provide information on procedures or policies
●Offer customers carry-out service at the completion of transactions
●Receive payment by cash, check, credit cards, vouchers, or automatic debits
●Assist customers by providing information and resolving their complaints
●Help customers find the location of products
●Providing Consultation and Advice to Others
●Communicating with People Outside the Organization
●Judging the Qualities of Objects, Services, or People
●Inspecting Equipment, Structures, or Materials
●Assisting and Caring for Others
●Coaching and Developing Others
●Communicating with Supervisors, Peers, or Subordinates
●Coordinating the Work and Activities of Others
●Getting Information
●Making Decisions and Solving Problems
●Performing Administrative Activities
●Performing General Physical Activities
●Provide Consultation and Advice to Others
●Resolving Conflicts and Negotiating with Others
●Scheduling Work and Activities
●Selling or Influencing Others
●Staffing Organizational Units
●Training and Teaching Others
●Experience with: Cash registers, Desktop computers, Electronic funds transfer EFT terminals, Food scales, Gas pump controllers, Handheld bar code scanners, Personal computers, Stationary bar code scanners, Trash compactors, Credit card readers, Electronic cash registers
Education
Aug 1996 - May 1999
High School Diploma or Equivalent, Education, General.
Okmulgee Public Schools, Okmulgee, OK
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