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Customer Service Social Media

Location:
Austin, TX
Posted:
August 05, 2023

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Resume:

Suhaila Elkassih

682-***-****

**** ******** ***** *****

Arlington,TX 76017

adyp50@r.postjobfree.com;

adyp50@r.postjobfree.com

Objective

Obtain a full-time position in a professional work environment that utilizes communication, management qualities. I’m a hard working, very diligent person that acquires natural leader skills and I have received different types of training which allowed me to attain excellent public relation and interpersonal skills. Skills

Strong customer service background

Flexible availability

Available for extended work hours

Self-motivated

Exceptional Microsoft Office & QuickBooks skills

Experienced social media promoter (Twitter,

Instagram, etc.)

Fluent in English, Arabic, and American

Sign Language

Efficient with time management

Firm technical aptitude

Detail oriented & organized

Capable of creating company graphic

design, art and photography

Work History

Teleperformance USA - (10/20- current)

Licensed Life & Health agent - Marketplace insurance Exchange group (03/18- 01/120) Licensed Life Insurance Agent - American income life (10/2017 -03/18) DMA, Inc. - Arlington, TX (01/2017- 03/2017)

Sales Rep

● Excelled in upselling customers

● Attended team building workshops

● Exceeded sales quota consistently

● Managed social media accounts

LA CHIC DESIGNS - Dallas, TX (03/2017 - 06/2017)

Brand ambassador & Project coordinator

● Brand management

● Modeled products

● Created advertisements

● Filed, processed, and data entery

● Answered customer inquiries regarding the company

● Appointment setting

● Answered multiphone systems and relayed messages

● Managed social media accounts and online marketing

● Helped organize on going and upcoming trade shows/fashion shows

● Website maintenance and graphic designing

● Provided products and sent sample items to companies such as Forever 21, Lulu's, H-E-B, and Charming Charlies

Farmers Insurance – Arlington/Grapevine, TX (06/2010 – 07/2015) Mid-Cities Insurance - Hurst, TX (06/2016 - 12/2016)

Receptionist

● Filed, processed, and entered information in company databases

● Able to answer customer inquiries regarding the company

● Scheduled/rescheduled appointments daily

● Answered multiline phone systems and relayed messages

● Became well rounded with customer service

Richard’s Rares - Lewisville (weekends - current)

Personal assistant/sales rep and vendor at the Premier gun show

● Follow instruction per supervisors request

● Promote and advertise pistols, guns, self defense equipment and rare collectables Education

High School Diploma Martin High School, Arlington TX 06/2010 Some College Tarrant County Community College,

Arlington TX

N/A

References

References are available upon request.



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