FELIPE VERGARA

*** ** ***** **.

San Marcos, CA 92078

adyp43@r.postjobfree.com

442-***-****

Objective

Hardworking, self-motivated profesional with 6+ years of exceptional customer service experience in a range of restaurants, bars, and hotels. Seeking to obtain a full time position where I can contribute my extensive knowledge base of the hospitality industry.

PROFESSIONAL EXPERIENCE

Waiter

Bella Gala Event Hall. May 2023 – PRESENT

Serve and attend over five tables concurrently within an hour

Collaborate with over eight team members to achieve a successful event

Memorize and explain the menu to guests

Engage in attention to detail to reach quality assurance

Bar Waiter

Norwegian Cruise Lines (Europe & USA) October 2022 – March 2023

Assurance of consistent customer satisfaction

Taking & fulfilling orders for guests

Maintaining immaculate bar environment

Overseeing and motivating waiters as team leader

Guest services

Hotel Pance 122 – Cali, Colombia January 2021 – June 2022

List of Duties

oBar functions

oTaking and fulfilling orders for guests

oTable service

Receptionist

Hotel Intercontinental – Cali, Colombia October 2019 – December 2020

Guest services

Check-in and Check-out

Inventory management

Online Reservations

Waiter

Hotel intercontinental – Cali, Colombia January 2017 – September 2019

List of Duties

oCustomer service

oBar functions

oTake the orders from customers

oTable service

Educational Background

Industrial technician

Liceo Mixto La Milagrosa 2011

Graphic design

Católica university 2018

Foreing languages

Santiago de Cali university 4 semesters

Languages

Spanish: native language

English: intermediate (speaking, reading, writing)

References

Christian Rosaly

Manager at Bella Gala Hall

619-***-****

Contact this candidate