Customer Service Data Entry
Resume:
Julissa Fonticoba
Insurance / Collections
Lake Worth, FL 33461
*************@*****.***
Highly dedicated and reliable Insurance Verification Specialist with excellent insurance document organization and interpretation skills. Wide experience with all public and private health insurance practices and policies. Adept at coordinating with insurance company staff at all levels as well as working independently.
Work Experience
Insurance Verification Specialist
Family Center for Recovery - Lantana, FL
February 2020 to May 2021
Verifying insurance information.. if they had OON benefits, what was covered .. allowable amount .. Insurance Specialist I
Lumiere Healing Centers - North Palm Beach, FL
December 2016 to November 2019
Responsibilities are verification of benefits, account receivables/account payables, insurance payments, self-pay accounts, data entry, billing, expense reports, answering phones, purchase orders,
Collections Specialist
Almost There LLC - Pompano Beach, FL
March 2013 to December 2016
Responsibilities are calling on collections, running A/R reports, verification of benefits, collections, applying insurance payments to clients accounts, receiving payments from clients/insurance companies, answering phones, scheduling appointment, making deposits, & expense reports Education
Associate's degree in Insurance & Coding
Everest University - Orange Park, FL
May 2006 to April 2008
Diploma in Medical Assistant Technician
Florida Career College - Boynton Beach, FL
High school diploma or GED
Associate's degree
Skills
• Outlook, Microsoft word, excel, Quickbooks, Sunwave, Verify Tx, NaviNet, Availity, Yardi, Chameleon, Bookkeeping (3 years)
• Medical Insurance (5 years)
• Insurance Verification
• Excel (4 years)
• 10 Key Calculator (3 years)
• Microsoft Access (5 years)
• Typing (10+ years)
• Medical Billing (3 years)
• Commercial Insurance Assessments Customer Service Skills
• Accounting
• Medical Coding
• ICD-10
• Office Management
• Phone Etiquette
• Accounts Receivable
• CPT coding
• Data collection
• Medicare
• Medical Records
• ICD-9
• Medical Scheduling
• EMR Systems
• Medical Terminology
• Medical Office Experience
• Clerical Experience
• HIPAA
• Medical billing
• Customer service
• Medical collection
• Bilingual
• General ledger accounting
• ICD coding
• Patient care
• Balance sheet reconciliation
• Medical receptionist
• Account reconciliation
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Office
• OOP
• Computer skills
• Time management
• Human resources
• AdvancedMD
• Data Entry
Languages
• Spanish - Fluent
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