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Operations Manager General

Location:
Riyadh, Saudi Arabia
Salary:
9000
Posted:
August 04, 2023

Contact this candidate

Resume:

DOB – **.**.****

Married

Iqama – Transferable (NOC)

PHONE NUMBER:

+966-**-****-***

EMAIL ADDRESS:

adyp0m@r.postjobfree.com

CAREER OBJECTIVES

to succeed in an environment of

growth and excellence

provides me job Satisfaction and

self-development and helps me

achieve personal as well as

organizational goals. Energetic

Hotel Managers enthusiastic

about delivering superior service

to every guest. Successful at

cutting costs without impacting

the quality of service and guest

satisfaction. History of driving

company growth through

Innovation and flexibility

hospitality and tourism industries

Mohamed Saleem usoof

Hotel Manager / Cooperate Operations Manager

WORK EXPERIENCE

Assila Investment – RIYADH Saudi Arabia

Hotel Manager / Co-op Operations Manager

Mar.2020 – Mar.2023

Setting up and Pre-Opening of Cooperate Office in Riyadh. Archive Generate new business, close, Controlled each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximize the profitability of all outlets. Maintain effective cost controls in all areas. Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction. Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations. Work alongside all Hods to ensure the smooth running of the day-to-day operations. Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback. Deputies for the General Manager in his absence and at various meetings & events. Be responsible for maximizing profit through the consistent delivery of the highest standard of service.

.

EDUCATION

Swiss Business School

Paris, France

Master of Business Administration:

(Hospitality Management)

Bay-Town University

Taxes USA

Bachelor of Business

Administration:

(Hospitality Management)

Swiss Lanka Hotel School

Colombo Sri Lanka

Hotel Management –

Food & Beverage Diploma

HOBBIES

Reading books

Swimming

Soccer

Watching news – Global

economy

Beach Time Hotel, Resort & Villas –

JEDDAH Saudi Arabia

Hotel Manager – Jan .2017 – Mar 2020

Pre-Opening of 200 rooms + 61 villas

Achieve Budgeting, Revenue management, Handling Guest compline’s, overseeing personnel, including receptionists, kitchen staff, and office employees. Provide the vision, leadership, and strategy that inspires staff to deliver exceptional guest service that drives financial success. Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them. Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep.

RED Residence – DUBAI UAE

Residence Manager -Jun 2014 – Jan 2017

Pre- opening 325 Hotel Apartment,

Responsible for the daily operation of the hotel, which includes managing and directing other personnel such as housekeeping, front office, maintenance, administration, and security. Creates an operating environment that assures consistent guest satisfaction. Maintains product and service quality standards by conducting SKILLS

Guest experiences

Leadership

Supervisory

Reservations management

Accounts Payable

Account Receivable

Budgeting

Revenue management

Empathy.

Multitasking

Time management

Leadership.

Attention to detail.

Communication.

Industry knowledge.

Customer service.

Operational management

financial management

DRIVING LICENSE

Saudi Arabia

United Arab Emirates

Sri Lanka

HOTEL management

COMPANIES WORKED WITH

Reference :

Mr. Abdullah Alarifi

General Manager

Beach Time Villas Hotel

Saudi Arabia

Mr. Fathy Atwa

CEO

Ecotel hotels

Saudi Arabia

Mr. Emer

CEO

Middle east – emirates

Dubai – UAE

Dubai World Trade Centre – Dubai UAE

Jun 2012- Jun 2014

Facility and Asset Management - The Apartment

Provides strategic advice and support in all areas of facilities management including special optimization, accessibility requirements, Collaborates and Cooperates with Team: Commits to and supports a collaborative and high-performing working environment with peers and managers. Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and persistently overcomes obstacles to improve outputs. Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers. Responds to emerging problems in an accurate and timely manner. Where possible, leverages available resources to address situations before they occur. Novotel & IBIS Hotel – DUBAI UAE

Housekeeping Manager -March 2006 – Jun 2012

Responsible for Font office, Housekeeping and Maintenance departments operations. Develop and review business plans and strategies, key performance indicators and manpower planning. Champions the brand’s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates, specials, and promotions at the residence. Reviews reports and financial statements to determine Rooms operations performance against budget.

Beach Rotana Hotel, Suits and Towers

Abu Dhabi UAE -March 2002 – Feb 2006

Executive Housekeeper

Implement, drive and manage all housekeeping business requirements and related activities of the Hotel and Residences - Implement, lead and encourage robust and positive interaction with all departments and key stakeholders, i.e. Front Office, Engineering, Food & Beverage teams and all third party suppliers/partners to meet and exceed guest and employee's satisfaction at all times. - Implement, manage and drive the systems and schedules for cleaning and maintaining all the front and back of house area's throughout the property, including processes to monitor and measure the effectiveness of the same, as well as quality control/assurance measures and scheduled deep cleaning programs. - Maintain a consistent focus on improving the overall flow of housekeeping operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs



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