Customer Service Administrative Assistant
Resume:
Jacqueline Hamilton
Objective
Proactive, knowledgeable, and highly motivated individual looking to secure a position within an organization that will showcase my interpersonal skills while cultivating my customer service abilities. With over 6+ years of experience in high energy environment a proven team player with excellent communication skills but just as efficient independently.
Experience
February 2023-June 2023
Secretary III/ Rutgers University Behavioral Health Care, Newark, NJ
Maintains the central scheduling programs. Collects and enters all clinical appointments in the central scheduler. Greet visitors/patients and direct them to the appropriate departments or individuals. Answers telephones and responds to inquiries via telephone or email. Make calls to clients for appointments. Tracks and updates client’s information for scheduled appointments. Prepares and distributes patient’s initial paperwork to supervisor and clinical staff. Performs administrative tasks, including filing and photocopying. Manage and distribute office supplies. Maintain confidential department files/records.
November 2020- September 2021
Environmental Service Aide/ Memorial Sloan Kettering, New York, NY
Responsible for cleaning patient rooms, staff rooms, and work areas. Followed established hospital/ department procedures for handling, containment, and disposal of general, infectious waste and soiled linen as outlined in the department manual. Performed projects work as requested by Manager, Supervisors, Leads, responds to emergency requests and assists with furniture moves.
August 2018-November 2020
Administrative Assistant/ Volunteers of America Brooklyn, NY
Responsible for client admission and discharge. Completing all client documentation using an organized filing system. Assisting clients with any inquiries or grievances offering counsel. Inspect and prepare units to meet the standards of the facility and ensure units are suitable for clients. Assist with transporting residents to their units. Receiving and conducting mail pick-up for facility and residents. Answering telephone calls and taking messages for all staff. Conducting telephone intakes, face to face interviews for new residents entering the shelter. Assisted with billing tasks for each program of the company.
Education
July 2023-Present
Social Worker
Walden University
Skills
Computer Knowledge
Customer Service
Communication
Problem Solving
Interests
Community Service
Cooking
Traveling
Singing
Theatre
Contact
274 Neptune Avenue
Jersey City, NJ
adyoyz@r.postjobfree.com
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