Customer Service of 20 plus years in LTL freight
Resume:
Amanda Brown
Glen Burnie, MD ***60
Cell Phone: 443-***-****
Email: ***************@*****.***
Objective: I am seeking a career in which I can become a productive member of a team utilizing my skills and knowledge to achieve and exceed company goals.
Education: GED
Experience:
March 2020 - Current
New Penn Motor Express
6351 South Hanover Rd
Elkridge, MD 21060
General Customer Service, Appointment Clerk, Assisting Dispatch and Terminal Manager in any task that were necessary, Answering Heavy Volume Phone Calls, Scheduling Pick Ups, Contacting Drivers for Updated Delivery and Pick Up Statuses, Copying, Filing, Scanning, Driver Check-In
July 2017-March 2020
Estes Express Lines
5101 Washington Blvd
Halethorpe, MD 21227
Line-haul Dispatch, Customer Service, Setting Appointments, Answering Heavy Volume Phone Calls, Scheduling Pick Ups, Contacting Drivers for Updated Delivery and Pick Up Statuses, Copying, Filing, Scanning, Driver Check-In, Fuel Reports.
March 2017 - May 2017
Cowan Systems Human Resources
1901 Halethorpe Farms Rd
Halethorpe, MD 21227
Description:
Processing Driver Applications, Answering multi-line phones, sending out employment verifications, scanning documents, copying documents, faxing and other various computer task.
October 2015 - April 2017
YRC Freight
6311 East Lombard St Baltimore MD 21224
Job Description Clerk Part Time
Setting Appointments, Driver Check In, Answering Multi-Line Phones, Assisting with OS&D, Scanning, Copying, Assisting Dispatcher, I would fill in where ever I was needed at the time due to no management. I did stay part time at nights until they found someone to fill my position and I would have stayed there permanently but they would only give me 7 hours a day. When I gave my two weeks notice they did offer me full time but explained that more than likely I would end up being laid off.
Live in Nanny
Stacy Buchanan
2739 Yarnall Rd
Halethorpe MD 21227
January 2013-October 2015
Job Description: Assisting my eldest sister raise our nephew due to CPS removing him from our younger sisters care
Con-Way Freight
8151 Mission Rd
Jessup,MD 20794
January 2003- January 2013
Job Description Customer Service Rep
Setting Appointments, Billing, Dock Pick Ups/Forklift when needed, Answering Multi Line Phones, Dispatch Assistant, Customer Service, Copying, Faxing and anything that was needed to make the operation run smoothly
References Available Upon Request
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