Tara M. Shields

**** ******** **. **. ***. *** Charlotte, NC 28270

adyoyb@r.postjobfree.com

PROFILE:

Detail-oriented

Multi-tasking

skills

Completing tasks in a timely manner

Excellent telephone demeanor

Time management

Proficient in MS Word, Excel, Adobe, PowerPoint

Creativity & problem-solving

Teamwork

PROFESSIONAL EXPERIENCE

Manpower Group USA • Remote • September 2021 – May 2023 Data Analyst

Description

· Reviews iStormed timesheets and expenses for accuracy

· Have a good understanding of the storm and emergency restoration statement of work

· Assures accounting integrity through the implementation of appropriate internal controls, and procedures outlined in the FPSC Hurricane Irma Settlement Agreement (also new storm rule)

· Performs all cost accounting activities including variance analysis

· Performs research, analyze, and report on issues that affect invoice payment processing, recommending possible solutions, and engage in follow up activities to resolve them

· Maintain a positive, self-motivated attitude with a team-based approach to issues.

· Exhibit resourcefulness and ownership, as well as business acumen. Core competencies:

· Demonstrated ability to analyze and communicate complex issues and provide solutions

· Strong financial analysis and presentation skills

· Strong and flexible team player

DI Holdings (American Red Cross)

Dispatch Agent/Customer Service • Remote • September 2021- November 2021

· Answer/transfer high-volume calls

· Enter dispatch notes from customers

· Ensure customers’ needs are met

· Research the web and company

provided outlets for information

Town of Pineville • Pineville, NC • February 2019 – June 2020 Accounting Technician/HR Assistant

Description

· Generate payroll on a weekly basis

· Enter time from timesheet format

· Prepare journal entries

· Accounts payable

· Compiled new hire information packets

· Maintained employee personnel files

· Collected and assembled open enrollment benefit information for employees to have for benefits meetings

· Coordinates pre-employment process for new hires

Meets with new hires to discuss and review benefits

Administered on-site random drug screenings

Process background/criminal checks

Run MVR reports annually

Set up and assisted with annual flu shots, benefits/open enrollment meetings, health and wellness fair, wellness obstacle course challenge, and employee appreciation programs

Established relations and rapport with vendors and contacts

Review and arrange incoming resumes and applications

Setup new employees for medical, dental, vision, 401K

Ensured new employees were E-Verified

Town of Pineville • Pineville, NC • February 2014 – February 2019 Administrative Assistant/HR Assistant

Description

Answer phone calls

Assist departments with filing documents (HR, Finance, Codes Enforcement)

Compiled new hire information packets

Maintained employee personnel files

Collected and assembled open enrollment benefit information for employees to have for benefits meetings

Coordinates pre-employment process for new hires

Meets with new hires to discuss and review benefits

Administered on-site random drug screenings

Process background/criminal checks

Run MVR reports annually

Set up and assisted with annual flu shots, benefits/open enrollment meetings, health and wellness fair, wellness obstacle course challenge, and employee appreciation programs

Established relations and rapport with vendors and contacts

Reviewed and arranged incoming resumes and applications

Setup new employees for medical, dental, vision, 401K

Ensured new employees were E-Verified

Assisted with safety training courses for all employees Town Of Cheraw • Cheraw, SC 29520• December 2008-January 2014 Utility Billing Clerk

Position Description

Set up new accounts each month for billing

Ascertains discrepancies in meter readings and request meter reader to check readings Correcting any errors or discrepancies found and contact customers Monitors delinquent bills and cut-offs; prepares cut off sheet Performs customer services duties; collect utility accounts, hospitality fees, septic permit fees, water/sewer tap fees and applications, service fees and miscellaneous receipts Issue building permits and business

licenses Answering phone lines

EDUCATION

AS in Information Technology –

South University Savannah, GA 2013 -2015

Northeastern Technical College 2003-2005

Cheraw High School

References available upon request

Contact this candidate