Office Manager Accounts Receivable
Resume:
Angela Drayef
Houston, Texas 77055
********@*****.***
Objective
Efficient and discrete Office Manager with 10 years of experience running the office of a fast pace corporation. Looking to use my excellent verbal and written communication skills and organizations skills to fill a role with a great company.
Uber 08/2021- present
Communicated with passengers and transported them to and from their desired destinations, ensuring the great customer experience. Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues.
Sicola's Landscaping 01/2020 -12-2020
Accounts Receivables Agent-Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data. Prepare bills, invoices and bank deposits, Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Verify discrepancies by and resolve clients' billing issues. Facilitate payment of invoices due by sending bill reminders and contacting clients. Generate financial statements and reports detailing accounts receivable status. Prepare contracts for new clients and send proposal for work that need to be done.
Bill Orme Delivery Services Inc (01/2008- - 10/2019
Office Manager- Maintain office services by organizing office operations and procedures, preparing payroll; controlling correspondences; designing filing system; reviewing supply requisitions; billing, account receivables and payable. Also in charge as Dispatcher which I have to schedule drivers to pick up and delivery loads to customers or vendors. Also responsible for keeping records, monitoring divers daily logs and working hours. Responsible for hiring and firing of employees.
DHL Global Forwarding(11/2004- 12/2007)
Billing Dispute Agent- Important role that was responsible handling billing disputes with the intent of providing customer satisfaction and retention, review customer inquires, problem to determine appropriate solutions and/ or responses, providing to customer in a professional manner. Responding to inquires through phone, mail, email, fax, or website. In addition to attempt to collect payment on each call, validate customer claims, initiate billing adjustments.
Citigroup(10/2001-10/2004)
Incoming Collection Calls Agent- Collection agent account receivables responsible for debt recovery. Inbound collection calls from customers regarding payments, address changes, contact information and dispute information on their invoices. Responsible for negotiating and securing payment arrangement with customer.
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