S. ALLYSON

WETZEL

adyowj@r.postjobfree.com

303-***-****

Jacksonville, Fl 32256

My goal is to be of service to my fellows and impact our local community in positive ways. PROFESSIONAL SUMMARY: Consistent manager talented at establishing clear advice on product and service choices. Solid service advisor and manager with a strong record in customer retention. Fosters open communication with colleagues and clients. Currently in the candidacy process for Local Pastor for the NE Florida conference of the United Methodist Church. Head 12 step program at church and volunteer in small groups. Former mentor of a single mom's group at LifeBridge CC in Colorado. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

PROFESSIONAL SUMMARY

Controller, General Manager

Safety Manager/Coordinator

WORK HISTORY

Testing is current for: Finance Management,, Service BDC, Assistant Service Manager, Service Manager, Salesperson, & General Manager

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• Skills & Abilities

• MANAGEMENT

Service Manager, and Store Manager of several independent automotive shops and retail automotive shops.

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• For Bridgestone Americas, Goodyear and Century Chevrolet

• Strategic sales knowledge

• Cash flow management

• Trusted key holder

• Creative problem solver

• Managed New and Women's Car Care Clinics

Skilled at leadership of an automotive shop, leading fifteen employees

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• Guest speaker on two Denver based car talk radio shows

• Masterful at motivating employees while handling all shop tasks Guest speaker for Women's ministry group and mentor for Single Mom's and Pearl Group

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• Previous sound engineer, film engineer for Unity of Boulder

• SALES

• Strong client relations

• Proficient in cash management

• Credit card processing

• International sales support

• Shipping and receiving professional

• COMMUNICATION

Guest speaker to several self-improvement groups over the past five years

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• Proficient in many computer applications

• Excellent communication skills

• Public speaker

• LEADERSHIP

SKILLS

• Training and Development

• Process Redesign

• Financial Document Control

• Sales Promotion

• Team Training

Verbal and Written

Communication

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• Communication Skills

Exceptional Interpersonal

Communication

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• Vendor Negotiations

• Market Growth

• Project Planning

• Global Sales and Marketing

• Team Leadership

• Event Management

• Product Costing

• Time Management

• Client Relations

• Networking Abilities

• Facility Management

• Coaching and Mentoring

• Staff Training

• Budget Administration

• Troubleshooting Expertise

• Sales Team Development

• Performance Improvement

• Customer Experience

• New Business Development

• Staff Motivation

• Purchasing

• Sound Judgment

• Safety Protocols

• Employee Scheduling

• Performance Analysis

• Client Account Management

• Staff Management

• Risk Management

Cross-Functional Team

Management

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• Process Improvement

• Outsourcing

• Supervision and Training

• Staff Development

• Staffing

• Data Review

• Inventory Control

• Sales Expertise

• Vendor Partnerships

• Succession Planning

• Marketing

• Leadership

Top Talent Recruiting, Hiring and

Retention

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Colorado Christian University

Denver, CO • Expected in 08/2024

Bachelor of Arts: Bible Studies

EDUCATION

SERVICE ADVISER/HONDA OF THE AVENUES - Service Advisor STORE MANAGER GOODYEAR, •Store Manager

TIRES PLUS - STORE MANAGER

JIFFY LUBE - GENERAL MANAGER

HANANIAH AUTO GROUP, INFINITI OF ORANGE PARK & SUBARU OF ORANGE PARK - service manager

• Strong mediation capability

• Training development aptitude

• I use my passion, focus, and integrity to inspire employees.

• Completed course work

• Managed customer concerns

• Contacted extended warranty on customer's behalf

• Submitted warranty claims for manufacturer's warranty

• For Goodyear

• Manage customer service employees and mechanics

• Completed all course work

• Managed customer concerns

• Attend weekly conference meetings

• Compile schedules and complete payroll

• Focus on growing business in current store

Complete bank deposits, end of day calibrations and prepare balance summary sheets

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• Assist internal auditor and conduct monthly self audit for store.

• Bridgestone Americas

• Open and close store/key holder

• Manage customer service employees and technicians

• Maintained, achieved, and expanded upon store sales averages

• Attended and completed all current course work

• Support store manager by managing customer concerns Achieved “Best of the Best” for Bridgestone Americas Retail Operations

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• Advise customers on needed repairs and service due Attended weekly phone conference meetings and monthly management meetings

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• Compile and finalize schedules and employee payroll Completed daily bank deposits, end of day calibrations and prepared balance sheets

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Update inventory bi-annually and compile audit materials in preparation for audit

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• Balance daily and monthly budget

• Open and close store/key holder

• Trained in all job duties

• Order maintain stock

• Manage store employees

• Prepare weekly schedules

• Attend quarterly corporate meetings

• Maintain and achieve store sales averages

• By managing customer concerns

• Advise customers on needed repairs and service due

• Initiate and finalize extended warranty and insurance claims RIVERSIDE CHEVROLET - ASSISTANT SERVICE MANAGER

NEW CAR SALES PERSON, JOHN ELWAY CHEVROLET - INTERNAL AUDITOR

LIGHT STONES WHOLESALE - SALES REPRESENTATIVE

• Support service manager by managing customer concerns

• Advise customers on needed repairs and service due

• Initiate and finalize extended warranty and insurance claims

• CENTURY 1 CHEVROLET

Supported management through risk identification, control testing and process improvement procedures

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Supervised and coordinated projects for external auditors and examiner evaluations

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Analyzed and reviewed cost reports and communicated final results to suppliers, general manager, and external auditor

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Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks

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Communicated audit results to upper management through written reports and oral presentations

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Gathered data for internal audits through interviews, financial research and downloads

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Articulated audit findings, risks and detailed recommendations to upper management

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Reduced external audit fees by $99,000 within two months through careful management of resources

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Met with co-workers to identify and assess business controls, risks, process gaps and work flow inefficiencies

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• Act as liaison between General Motors and our corporate team

• Works with management and corporate to evaluate gains and losses Performs sales manager duties such as report sales of certified pre-owned and used vehicles, deliver new car sales, and apply for all sales rebates

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Manage all new car sales rebates and communicate directly with dealer business center concerning application processes

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Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options

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Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F & I manager

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Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options

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Maintained contact with customers via email, phone calls, and regular updates on promotional offers.

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• Helped to drive sales goals and achieve monthly quotas Created and maintained an organized database to develop promotional sales

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Dedicated to continuously improving sales abilities and product knowledge

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Answered product questions with up-to-date knowledge of sales and store promotions

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Effectively communicated with and supported sales, marketing, and administrative teams on a daily basis

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Served as the main liaison between customers, management, and sales team

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• Facilitated trade shows

More of My Past Automotive Experience I have worked in the automotive industry for twenty-four years

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I have experience managing independent shops and dealerships such as: Viking Automotive, Auto Scandia, Martens Cars of

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• Washington, Haglin Automotive, and Engle Automotive I have been employed as parts manager, service advisor, service manager, and general manager

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• Please feel free to ask questions.

Contact this candidate