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Customer Service Social Media

Location:
Al Dafna, Qatar
Posted:
August 03, 2023

Contact this candidate

Resume:

Oussama

Rahamna

adyovu@r.postjobfree.com

+974******** Qatar, doha Algerian

**/**/****

Education

University of mentouri

Master Degree in English : British and American

Studies

**/**** – 06/2015 Constantine, Algeria

University of Mentouri

Bachelor Degree in English Language

09/2010 – 06/2013 Constantine, Algeria

Skills

Leadership

Effective time management

Dedicated team player

organizational skills

Data analysis

Microsoft office

Decision making

Languages

Arabic

English

French

Profile

Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media

platforms and office technology programs.

Committed to utilizing my skills to further the

mission of a company. Dedicated Customer Service

Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication

and relationships with clients. Dedicated to

identifying customer needs and delivering effective solutions to all problems. Excellent time

management skills combined with a superior

knowledge of the customer service industry.

Bilingual, hardworking, and ready to join my next

team

Professional Experience

University Of Constantine 01

English Teacher

09/2015 – 06/2017 Constantine, Algeria

•Organize classroom lectures and coursework .

•Prepare materials and activities.

•Assign homework and interesting exercises.

•Identify students with special requirements and

create individualized plans.

•Determine exam and assignment grades.

•Provide feedback based on workload and

classroom behavior.

•Keep a record of students’ attendance and grades.

•Research new language teaching methods.

•Manage classroom crises and resolve conflict.

•Inform parents about their children’s

performance.

•Collaborate with teaching staff and administrators to foster a good student experience.

Axino Private School

English Trainer

08/2013 – 12/2015 Constantine, Algeria

•Teach basic English skills including reading,

writing, and speaking.

•Compose lesson plans in order to successfully

incorporate the full duration of each lesson.

•Execute lessons efficiently using different styles of teaching depending on the content.

•Engage students to ensure a lively classroom

atmosphere.

•Instruct students about the structure and content of the English language.

•Teach students the spelling of words, and their

meanings.

•Emphasize the rules of composition, grammar

and sentence construction.

•Teach students the correct pronunciation of

words.

•Teach students to think critically when studying

literature and poetry.

•Teach students to analyze and question media

reports, advertisements, and news reports.



Contact this candidate