LaKeisha Rogers

Bardstown, KY *****

adyovk@r.postjobfree.com

+1-502-***-****

Work Experience

Medical Receptionist/Medical Assistant

Pain Management Centers of America - Louisville, KY December 2021 to Present

Medical Receptionist

Norton Orthopedic Specialists - Louisville, KY

October 2021 to November 2021

Answered phone calls, checked patients in, entered FMLA paperwork to be completed. Called referrals to be scheduled.

Site Supervisor

MS Companies - Lebanon, KY

August 2017 to October 2021

Started off in 2017 as a Quality Inspector.

Promoted to Team Lead in 2019.

Promoted to supervisor 2020.

Currently, I’m the Site Supervisor at an automotive supplier for Toyota. We are contracted for Quality Inspections. My responsibility as supervisor carries many other roles as well due to our main office being in Indianapolis. I handle all new hire paperwork, drug tests, payroll, trainings etc. Receptionist/Office Assistant

Abraham Lincoln Post 167 - Bardstown, KY

December 2010 to March 2019

Answered phone calls. Booked reservations. Upkeep of website for rentals, and scheduling catering events.

Assembly Line Worker

Toyota boshoku kentucky - Bardstown, KY

June 2016 to November 2016

Assembled car doors

Office Manager

Abraham Lincoln Post 167 - Bardstown, KY

March 2014 to June 2016

Answered calls, set appointments, invoices, payments, maintained website, fax/email, Greet clients etc Waitress

Pizza Hut

2013 to 2014

Assembly Line Worker

TOYOTA BOSHOKU - Bardstown, KY

August 2011 to March 2013

Secretary/Receptionist

Lighthouse Insurance - Bardstown, KY

March 2007 to June 2011

Education

High school or equivalent

Bardstown High School - Bardstown, KY

2002 to 2006

Skills

• Microsoft Office (10+ years)

• Microsoft Word (10+ years)

• Microsoft Excel (10+ years)

• Microsoft Outlook (10+ years)

• Secretarial (10+ years)

• Warehouse (5 years)

• Customer Service (5 years)

• Front Desk

• Greet

• Quickbooks

• Officemate

• Quality Inspection

• Quality Control

• Quality assurance

• Manufacturing

• Assembly

• Administrative experience

• Computer skills

• Bookkeeping

• Office manager experience

• Medical office experience

• Multi-line phone systems

Assessments

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Problem solving — Completed

June 2019

Measures a candidate's ability to analyze relevant information when solving problems. Full results: Completed

Medical receptionist skills — Proficient

November 2021

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Reliability — Proficient

October 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

November 2021

Identifying and resolving common customer issues

Full results: Proficient

Scheduling — Highly Proficient

July 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient

Customer service fit — Proficient

October 2019

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Protecting patient privacy — Proficient

November 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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