Rebecca Roots

* ****** *****

Sacramento, CA ****3

Cell: 916-***-****

E-Mail: adyoq0@r.postjobfree.com

Summary

Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skills

● CERTIFICATIONS/LICENSES CNA

● Basic Life Support (BLS) June 2017 to february 2020

● Understands medical procedures.

● Calm and level-headed under stress

● Quick problem solve

● Medical terminology knowledge

Experience

November 2017 to current

kaiser Permanente/247 Medstaff Sacramento,ca

Patient care technician

● Provide care and attempt the customers need's to take proactive steps to meet those needs by listening and taking responsibility within my legal scope to ensure issues are resolved.

● Collaborate with my nurse to ensure patient and family education and safety.

● Prioritize and delegates work assignments appropriately to ensure completion of patient care and activities.

● Maintain safe work environment.

● Communicate with medical terminology, with effective written and oral skills.

● Utilize computer systems effectively and efficiently with electronic medical records.

● Acknowledgement and compliance of HIPAA law and other applicable regulations including confidentiality.

● A contracted patient care technician from February 5th 2018 to May 4th 2018.

● A second contract as a patient care technician from May 5th 2018 to August 4th 2018. July 2017 to June 2017

San Francisco Rehabilitation Facility Center San Francisco, CA Certified assistant nurse

● Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration.

● Assisted with adequate nutrition and fluid intake.

● Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.

● Cleaned and organized patient’s living quarters. Positioned residents for comfort and to prevent skin pressure ulcers or skin break down.

● Assisted with transferring residents in and out of wheelchairs and adaptive equipment.

● Assisted with ADLs.

June 2017 to October 2017

Maxim Healthcare Services Concord, CA

Certified Nurse Assistant

● Observed and documented patient status and reported patient complaints to the case manager.

● Take vital signs.

● Collected urine and fecal samples.

● Assisted with adequate nutrition and fluid intake.

● Positioned residents for comfort and to prevent skin pressure problems.

● Assisted with ADLs.

February 2017 to Current

Lyft Driver Sacramento, CA

● I pick up clients and drop them off at their destination.

● Customers service is key.

● Being neat and clean is also a plus.

February 2016 to March 2017

Walmart Sacramento, CA

Overnight Stock

● Selected products for specific routes according to pick sheets. Unloaded, picked, staged and loaded products for shipping.

● Conducted monthly, quarterly and yearly inventories of warehouse stock. Reported inventory balances and cycle counts in both the ERP and WMS systems.

● Transported goods from racks, shelves and vehicles.

● Worked at a rapid pace to meet tight deadlines.

● Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.

April 2015 to July 2017

New Horizon Residential Facility Sacramento, CA

Home Caregiver

● Resolved guest complaints. Handled guest complaints, maintaining a positive dining experience for all restaurant patrons.

● Enforced safety procedures in accordance with facility policies and government regulations.

● Assisted with adequate nutrition and fluid intake.

● Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

● Assisted with ADLs.

March 2015 to May 2016

Advanced Call Center Technologies, LLC North Highlands, CA Customer Service Inside Sales Rep lead

● Customer service and sales Representative, retention, unified billing and combined bill certified, support technician, mobility, computer skilled

● Getting certified for both combined and unified billing.

● Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Informed customers about sales and promotions in a friendly and engaging manner.

● Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

● Trained new employees on company customer service policies and service level standards. Education and Training

September 2009

Luther Burbank High School Sacramento, CA

Graduated in 2011

April 2017

Sac Med Training sacramento, ca

certified assistant nurse

Additional Information

I’m a very honest, dedicated, Hard working, reliable and intelligent person.

Contact this candidate