Software Development Project Management
Resume:
ALOK CHANDRA
DIRECTOR IT LEADER
Goal-driven, innovative, and astute professional, with extensive IT experience and proven leadership background in software development lifecycle that involved technical and functional configuration, systems migration, project management, automation, and Agile development within diverse technology environments. Known for strategic and consultative leadership approach in developing and completing various software infrastructure/platforms, as well as the leading implementation of enterprise solutions to drive cost optimization, continuous availability, optimum performance, and system standardizations. Recognized strong ability to develop, lead, mentor, and train teams toward personal and organizational development and attainment of business goals. Work History
EXPERIAN HEALTH - Director
09/2019 - 04/2023
Directed multiple cross-functional teams and units to develop IT solutions for key strategic business initiatives. Collaborated across several teams and applications, making critical technology related decisions, and integrating suitable technology to optimize internal operations as well as strategic benefits. Steered efforts in driving innovation, boosting staff performance, and maximizing resources to achieve corporate goals and objectives. Instituted technology roadmap and formulated data management solutions maximizing value across the organization through technology. Key Highlights:
• Achieved over $70M in revenue by developing a system to automate data ingestion, while onboarding health customers/clients for Experian Health products and optimizing manual process
• Successfully implemented new program application to production in compliance with DevOps principles (bamboo/octopus) that achieved zero deployment downtime.
• Developed and executed the Agile transformation across eight projects with four different teams.
• Expertly handled negotiation with C-suite executives to drive implementation of cross-training, technology choices, and best practices for Agile development and project management.
• Instigated cross-training and floating worker concepts that boosted team capacity by 40% between different teams within the organization, ******@*****.***
Franklin, Tennessee 37067
Skills
• Strategic Planning and Decision-
Making
• Visionary Leadership & Team Building
• IT / Business Strategic Partnerships
• Technical Evangelism/Advocacy
• Agile Transformation
• Process and Performance Improvement
• Application Design and Development
• Vendor Management
• Technology Integration
• Recruiting &Resource Management
• Organizational Leadership
• Customer Service and Relations
Education
12/2010
Purdue University
West Lafayette, IN
MBA
GPA: 4.0/4.0, Honor Scholar
03/2010
Tsinghua University School of
Economics and Management
Tsinghua University, CHINA
MBA : Learning How to Do Business in
China (2-Week Study Program)
12/1996
Indian Institute of Technology, New
Delhi, India
Master of Technology (MTech): Integrated
Electronics and Circuits
improving staff productivity and decreasing costs.
• Exemplified strong leadership in guiding the team to become highest performing team in Experian Health, North America which received Experian Health half yearly award for highest performing team in North America.
• Successfully led the implementation of authentication system and its integration with all the products to enable Single Sign-On capability for customers, streamlining their access to applications, improving end-user experience, boosting productivity, and securing the systems.
• Provided effective coaching and mentoring to more than 15 technical resources including dev managers, architects, team leads, and developers and ensuring that projects were completed on time and within budget.
• Received distinction as Experian Half-Year Winner for highest performing team in Experian Health, North America in 2020. Senior Manager
05/2017 - 09/2019
Hired, built, and established new shared services team from ground-up. Spearheaded project planning, software negotiations, software development, team building, and rapid project implementation. Guided the organization in establishing and implementing best Agile practices. Cultivated relationships with product owners/business partners and other key stakeholders at the executive level. Partnered with the DevOps Team to design and apply an automated CI/CD pipeline and standardizing release process. Led the Development Team in conducting research and brainstorming in deciding suitable cutting-edge technology and architecture for projects.
Key Highlights:
• Optimized software development process by introducing Scrum/Agile process and best practices in new projects.
• Enhanced software development process by introducing Agile methodology in new projects and executing Agile transformation in the existing program.
• Managed hiring and development of the Shared Services Team from ground-up in Costa Rica that generated over 50% cost savings.
• Improved transparency by discussing monthly standard reports and KPIs to upper management and C-suite executives.
• Stepped into the role of Scrum master, product owner, and BA role as needed to fill in the gap and managing daily scrum calls, sprint planning, story pointing, retrospective, sprint showcase.
• Led application design by stepping into the role of solutions architect.
• Strategically directed the development teams to institute applications from ground up using microservices based architecture.
• Instigated rigorous development and testing processes, such as TDD to minimize software defects and increase stability.
• Worked with IT dev teams and internal business units by transforming dev teams into a consultative force that promoted collaborative efforts, while creating long-term growth strategies.
06/1993
Delhi Institute of Technology,
Delhi, India
Bachelor of Engineering (BE): Electronics
and Communications Engineering
Awards and Honors
Honor Scholar in the Weekend MBA Class
of 2010, Purdue University, Mitchell E.
Daniels, Jr. School of Business. GPA: 4.0/4.0
Member of Beta Gamma Sigma (2010),
the international honor society for collegiate
schools of business.
Experian Half-Year Winner - Highest
performing team in Experian Health, North
America in 2020
AWS Trainings & Certificates – 7 AWS
trainings such as Migrating to AWS,
Architecting on AWS, Developing on AWS,
AWS Security Best Practices etc. completed
Additional Information
TECHNICAL SKILLS
• Java Microservices REST API
AWS JavaScript MongoDB
ReactJs GIT Bamboo SSO
OAuth2 SAML IAM AWS
RBAC
• https://www.linkedin.com/in/alok-
chandra-805b65a/
• Led teams to take ownership of existing projects, introduced IT and Agile transformation and reengineered SDLC to resolve recurring issues with slow delivery, poor quality, and excessive costs. EMIDS - Technical Lead/Consultant
08/2016 - 04/2017
Oversaw Claim Master product for Change Healthcare that focused on automation and optimization of the process of editing, validating, and submitting claims electronically. Maintained involvement in a monthly sprint cycle for enhancement, bug fixes, and maintenance efforts to support the Claim Master product. Closely communicated with the virtual team (offshore, onshore) to keep on track for the active sprint development.
Key Highlights:
• Displayed competency in defining and prioritizing grooming tickets, performing research, coding, and unit testing, as well as building and deploying.
• Served as a driving force in promoting best practices for agile development, project management, git branching mechanism, and workflow.
• Worked in scrum master role leading daily scrum calls, sprint planning, story pointing, retrospective, sprint showcase.
HCA - Senior JAVA/J2EE Developer (Contractor)
TRACTOR SUPPLY COMPANY - Senior JAVA Developer
EMDEON BUSINESS SERVICES – Manager, Software Systems Engineering
COMDATA - Project Lead/Senior Analyst
INGRAMBOOK - Senior Web Application Developer
WEBMD ENVOY - Project Lead/Senior Software Developer HEALTHEON/WEBMD - Software Developer
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