Customer Service General Manager

Andy Keene Happy Valley, OR ***** Email: adyony@r.postjobfree.com

Tel: 971-***-****

Professional with Office and Spanish skills

Service-minded professional with over 20 years experience in customer service. Experience in Spanish Medical Interpreting and Translation. Microsoft Office Skills

Work Experience

Student

Continuing Education to upgrade software skills -

Upskillist.com & Freecodecamp.org - Happy Valley, OR Feb 2023 to Present

Sales Lead Generator

Allstate Insurance - Portland, OR Feb 2020 to Feb 2023 Exceeded monthly sales quotas. Increased call volume by 30%. Helped agency achieve production goals, retention, and 7% growth.

Spanish Interpreter/Translator

Self-Employed for Pacific Interpreters and others agencies, Onsite & Remote - Portland, OR Aug 2000 to Jan 2020 Thousands of words translated, quick turn-around times, dedicated to accuracy and quality; specialized terminology for clients, industries. Translated for 10 enterprise level agency clients and 20 small businesses with a 98.9 % customer satisfaction rating.

Retail Salesperson

Auto Dealerships - Town & Country Chrysler-Jeep - Portland, OR Oct 1995 to July 2000 Surpassed sales expectations and increased customer satisfaction with after-sale follow up. Worked with dealership general manager to increase sales volume. Achieved highest sales, Salesperson of the Month, Dec. 1999.

Education

Bachelors in Visual Arts - Oregon State University - Corvallis, OR Sept 1978 to June 1982

Skills

Languages - Spanish - Advanced - English - Native, Biblical Hebrew, Greek Certification - Oregon Advanced, Medical Interpreters Oct 2016 -

ID # LLU41347, United Latino Students Assoc.

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