Alice Eva Schermer 214-***-**** adyomt@r.postjobfree.com
Professional Experience
American Queen Voyages June 2022-Jan 2023
Senior Executive Chef
Responsible for training, quality assurance, and talent development for the fleet Executive Chefs to oversee the overall strategy of efficient and safe operation of the galley to include menu planning, food production, crew training, food safety standards compliance and cost controls with Universal Service Standards and AQSC Dining Standards.
Support Executive Chefs in assisting passengers, clients/vendors, and crew with special needs by designing menus to comply with their requirements.
It will be expected of this role to serve as a feedback partner to the Senior Hotel Director & Onboard Hotel Director for analyzing work center performance across the fleet while sometimes covering as the onboard Executive Chef when business needs arise.
This position has a dotted line reporting relationship to the Onboard Hotel Director
American Queen Voyages March 2021-present
Executive Chef
Delivers dining experiences as established by company standards ensuring all food production is to include recipe compliance, plate appeal, taste testing, hot/cold requirements, buffet presentations, proper timing while meeting budgeted costs.
Plans, directs, controls and coordinates the activity of all cooks and other personnel engaged in food preparation to ensure an efficient food service.
Establishes, assist and maintain practices of progressive cookery throughout the department
Oversee quality control of all food purchases while keeping those purchases within budget and as economic as possible.
Manages galley and related crews to ensure areas are clean and maintained according to universal sanitation and company standards and all state and federal regulations.
Develop recipes and specialty items including accommodation of special dietary needs
Manage budget to include proper receiving, proper food handling, rotation, control of over-production and excess waste.
Provides new hire and continuous training of personnel to reach maximum performance and service and to ensure that all staff understand their duties and how to execute those duties. Giving continuous feedback including performance appraisals.
Coordinates and executes demonstrations, galley tours, buffets, passenger interactions, and Waiter training pertaining to menu descriptions.
Works with Ex Sous and Sous Chefs, regarding supervision of utilities, including equipment and trash storage and removal
Handles all working material and equipment with necessary care and upkeep, maintains regular checks of all galley equipment and communicates repair and maintenance needs to engineering.
Participate and ensure participation of all USCG mandated drills and emergency procedures
Participates in embarking duties such as loading, unloading, luggage carrying, etc.
HEI Hotel and Resorts- Contract labor September 2019- March 2020
Task Force Executive Chef
Travel to assigned locations for any length of time to step in and hold position of Chef until the time a new and qualified candidate can be found, hired and trained.
Assume role and all duties of the BOH lead and Ex Chef.
Attend all meetings as related to BOH operations including but not limited to EC, BEO, STAND UP, LABOR.
Manage schedules and oversee the Labor of both the cooks and stewarding teams.
The Highland Dallas a Hilton Curio Hotel November 2017-July 2019
Executive Chef/ Chef de Cuisine Knife Modern Steak by John Tesar
Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe and sanitary work environment which conforms to all standards and regulations to achieve profitable, competitive, and quality products.
Manage human resources in the kitchen to attract, retain and motivate the employee while providing a safe environment.
Hire, train, develop, empower, coach and counsel, conduct performance and salary reviews for a staff of approximately 50 employees.
Monitor and control the maintenance and sanitation of kitchen.
Develop, recommend, implement, and manage the department’s budget; continually analyze, forecast, monitor, and control the labor and food costs to meet and exceed management and budget objectives.
Develop and implement menus to continually improve revenues and profit margins
Truluck’s Steak, Seafood and Crabhouse November 2015 – October 2017
Executive Sous Chef
Acting Ex. Chef in the absence of Ex Chef
Nightly Counts of all proteins in house to ensure a consistent weekly food cost.
Weekly all food inventory in order to produce a food cost percent in line with corporate expectations.
Leading pre shift and RAFFT meetings daily.
Participation in weekly manager meetings, Private dinning meetings, Marketing meetings, corporate conference calls and one on ones with my direct report, the Ex-Chef.
Extensive knowledge of the Sharefile, Hotschedules and Compeat inventory system.
Managing all BOH staff to include but not limited to the steward, banquet, prep and line dept.
Ensure appropriate staffing levels. Recruitment, hiring and scheduleing of all BOH staff/supervisors ensuring that hiring/disciplinary/termination standards are adhered to.
Maintains open door policy/one on ones with staff including 30-60-90 and yearly reviews
Ensure proper execution of all corporate mandates, SOP’s and Specs
Ensure food is considered excellent value for money and increases guest frequency
Assist and support all kitchen staff in any of their job functions, as needed
Maintain All areas in dept. in compliance with inspection guidelines
House of Blues by Livenation March 2014 – September 2015
Sous Chef
Financial Performance of Departments, Food & Beverage Cost, Labor Cost, Operating Accounts
Controlled, monitored and maintained weekly
Develop menu engineering program to project and monitor trend and predict cost
Write weekly reports to Executive Chef, DOVO, and Corporate Reports to reflect weekly operations and financial results (pre-cost, perpetual inventory, weekly report, schedule, special planner, and variance report)
Supervision of the Department of staff ranging from 20-40ppl
Assist and support kitchen management in any of their job functions, as needed
Set written development and performance goals for all team members, and monitor progress
Assure complete and satisfactory on-going staff training per corporate training program
Ensure appropriate staffing levels. Recruitment and hiring staff/supervisors, ensure that hiring/disciplinary/termination standards follow all HOB guidelines
Maintains open door policy/one on one with staff
Ensure proper execution of all corporate mandates, SOP’s and Specs
Ensure food is considered excellent value for money and increases guest frequency
Assist and support kitchen staff in any of their job functions, as needed
All areas in dept. are maintained in compliance with inspection guidelines
HOB Specs. Forms are updated and used to insure consistency
Maintenance and Update of Micros and Labor Systems
All menu item counts are current and maintained weekly
All food standards are met per HOB Specs and not deviated from without approval from Corporate Food and Beverage.
Doubletree by Hilton Dallas Campbell Centre February 2013 – March 2014
Executive Sous Chef 300 rooms, over 15,000 sq. ft. of meeting space
Participating in MOD program; Acting Ex. Chef in the absence of Ex Chef
Ensuring all meals leaving kitchen meet quality, consistency, eye appeal, taste and food cost standards as set by the Ex. Chef.
Controlling food and labor costs while maximizing guest satisfaction
Create menus and food presentation
Monitor all banquet and catering events
Inventory program; Purchasing, tracking, receiving all products in department
Supervising 30-40 cooks, stewards, restaurant and banquet servers.
Hotel Galvez a Wyndham Grand Hotel AAA Four Diamond February 2012 – February 2013
Sous Chef 224 rooms, 14,000 sq. ft. of meeting space
Ensuring all meals leaving kitchen meet quality, consistency, eye appeal, taste and food cost standards as set by the Ex. Chef.
Supervising 15-20 cooks and stewards.
Provide training for all staff; meet corporate quality standards; establishing and enforcing food specifications, portion control, recipes and sanitation.
Controlling food and labor costs while maximizing guest satisfaction
Inventory program; Purchasing, tracking, receiving all products in dept.
The Fairmont Dallas, The Pyramid AAA, Four Diamond September 2008 – February 2012
Cook III/Tournant Chef 545 rooms, 75,000 sq. ft. of meeting space
Check pars daily and place orders with the Executive Chef.
Oversee the preparation and execution of each station prior to and during high volume service.
Mastery of all stations on both the hot and cold lines.
Follow recipes, portion control and presentation specifications as set by the Chef
Work all areas of the kitchen including but not limited to garde manager, banquets, breakfast and all stations in the 4 diamond restaurant.
Create amuse bouche and specials for dinner service.
Train and mentor new colleagues
Awards & Organizations
San Pellegrino Almost Famous Chef, Regional Competition – 2nd Place – 2008
Honor Roll Student, and voted Outstanding Graduate class of September 2009
Employee of the month November 2009 Fairmont Hotels
Manager of the Quarter nomination-third quarter 2012 Hotel Galvez
Manager of the Quarter March 2018 Highland Dallas
Independent Coursework
Compeat inventory system
ADACO (inventory manager)
Spanish language classes
Education
The International Culinary School at The Art Institute of Dallas - Dallas, TX
Associate of Applied Science Degree in Culinary Arts - September 2009
Certifications
ServSafe Manager
TWIC card holder