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Customer Service Store Manager

Location:
Fort Mill, SC
Posted:
August 02, 2023

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Resume:

Daren Davis

843-***-****

adyomr@r.postjobfree.com

Professional Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient, and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Skills

New Display Creation

Cost Control

Operational Efficiency

Management Training

Disciplinary Action

Maintaining Clean Work Areas

Constructive Feedback

Compliance Requirements

Sales and Marketing Support

Analyzing Profitability

Multitasking and Organization

Customer Service Process Improvement

Staff Assignments

Work History

Store Manager, 02/2010 to 06/2022

Food Lion – Charleston, SC

Managed inventory control, cash control and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Assistant Manager, 2005-2010

Walmart- Charleston, SC

• Managed inventory control, cash control and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Completed point of sale opening and closing procedures.

• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Education

Associate of Science: Electronics Technology

Nielson Electronics Institution - Charleston SC



Contact this candidate