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Health Care Communication Skills

Location:
Pearland, TX
Posted:
August 02, 2023

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Resume:

Robbie Voinche Stone, R.N. BS

**** ****** *****

Pearland, Texas, 77584

Cell: 713-***-****

adyojy@r.postjobfree.com

AWARD-WINNING CLINICAL CONSULTANT AND MEDICAL DEVICE SALES

Relationship-Building / Account Management / Solution Sales Leveraging nursing background and commitment to providing the best in patient care…

…to build strong relationships within my scope of practice Top-producing clinical consultant and sales specialist with exceptional record in managing client’s accounts, promoting products and services to drive sales and profitability. Proven relationship manager; a registered nurse who is effective in engaging medical professionals while building a sense of confidence and trust. Respected, influential business partner who is highly effective in determining client needs and identifying best-fit solutions. An adaptable and hard-working partner bringing a proven ability to reach and succeed stated goals set by management. Additionally, for the last 3 years, has reentered the hospital world working as an RN in various positions, which brings a wealth of information into the healthcare practice. Key Deliverables:

Cultivating strong client relationships, capitalizing on nursing background and caring style to build understanding of needs and business drivers and develop solid plans of action.

• Identifying best-fit products, persuasively promoting solutions to win sales and drive long- term goals.

• Managing client accounts, delivering the best in service to build and maintain loyal client base.

• Providing training and other after-sale support to facilitate smooth transition to new products and ensure client satisfaction.

• Working side by side with other healthcare professionals and physicians to deliver excellent patient care.

PROFESSIONAL EXPERIENCE

Aevanna Pediatric Home Health Care, Icon Pediatric Home Health Care, Thrive Pediatric Home Health Car July 2021 - Presen t Works one on one in the patient’s home of medically and developmental challenged children. Follows the doctor’s orders in caring for the patient.Works closely with the parents regarding the patient’s goals and expectations. Attends all therapy sessions, doctor’s visits, and any trips that a patient makes.

Houston Independent School District July 2018 - June 2021 Works in the school as a nurse in the clinic.

Works at Longfellow Elementary School

Responsible for the care and well being of students from PreK to 5th Grade. Administers care to faculty and staff Assists Administration in various school duties. Archdiocese of Galveston – Houston July 2017 – June 2018

Works in the school as a nurse in the clinic.

Works at St. Elizabeth Ann Seton Catholic School

Treats PreK 3 to Grade 8 students.

Various work duties in Administration in addition to Nursing. TTI Home Health Spring 2017-Oct. 2017

Hwy. 59 South

Houston, Tx.

Home Health Nurse

Work in the field as a Home health Nurse.

Provided RN Nursing Care to Individuals per doctor’s orders.

Sometimes worked 6 days a week.

The University of Texas 2014-2016

MD Anderson Cancer Hospital

1515 Holcombe Blvd.

Houston, Tx 77030

Clinical Information Specialist

Rearch Nurse – Lymphomia/Myeloma – Case Management

Utilize broad scope of industry and healthcare by attending Epic classes in Madison, WI for five classes in order to achieve Certification to teach Inpatient Orders, Clinical Documentation, and Beacon electronic healthcare documentation.

Follow & adhere to strict guidelines and timelines in working with hospital personal and Epic instructors to build and go live with electronic healthcare documentation starting in 2015.

Build strong relationships with clinical management and physicians to determine correct work flow for the healthcare record.

Work in the Department of Lymphoma/Myeloma as a Research Nurse.

Build strong relationships with clinical management, Apheresis & CTRC departments, patients and physicians to screen, enroll, manage patients, & oversee protocols.

The first Nurse in the Department of Lymphoma to start a CAR T cell infusion.

Have spent considerable time working in the Department of Case Management. Kindred Healthcare 2013 – 03/2014

Clinical Nurse Educator

Responsible for teaching hospital staff including doctors, nurses, aids, and housekeeping in a variety of disciplines including yearly competency standards in line with Kindred Hospital Standards.

Accountable for the development and monitoring of competency standards in accordance with JCAH requirements

Worked with the Department of Case Management.

Fenwal Inc. 2011 – 2013

Clinical Nurse Educator

Supports and assists medical professionals in product functionality through education Built brand awareness and positive perception of the brand’s position among health care facilities, & Blood Bank Institutions with apheresis instrumentation

Utilize broad scope of industry and healthcare knowledge to support sales teams in effectively analyzing customer needs and identifying product value during sales processes of apheresis instruments.

Created and constructed customer-in-service and educational programs to maximize product exposure, influence relationships and increase revenues within acute care settings within the hospital and blood bank companies.

Contribute strong communication skills toward delivering innovative product presentations on-site and to donors, along with supporting key speaking engagements at various conferences as directed by marketing and / or sales professionals. Novasyte – for Smith & Nephew 2011 – 08/2011

Clinical Nurse Educator – per diem

Supports and assists medical professionals in product functionality through education and helping them identify appropriate wound types to increase usage

Built brand awareness and positive perception of the brand’s position among health care facilities with support surfaces and wound healing devices.

Created and constructed customer-in-service and educational programs to maximize product exposure, influence relationships and increase revenues within home health, LTAC, Acute and Nursing home settings.

Demonstrated product usability through customer focused value added presentations.

Possessed professional clinical knowledge to associate, educate and consult with medical professionals of all levels.

Expanded social networking contacts and secured valuable relationships with key decision makers.

Hutchinson Technology 2008 – 2010

Clinical Account Specialist

Supports and assists medical professionals in product functionality through education Built brand awareness and positive perception of the brand’s position among health care facilities with hemodynamic monitoring

Utilize broad scope of industry and healthcare knowledge to support sales teams in effectively analyzing customer needs and identifying product value during sales processes of hemodynamic monitoring in the acute care settings

Expertly create, modify, and improve local training activity, along with providing targeted on-site product training to nursing / medical staff and cross-training internal institution trainers (i.e. head nurses, lead techs) and support staff.

Lead in-services efforts on product best practices; provide product functionality, enhancements, and improvements input to product managers; and assist in qualifying overflow of sales leads generated by tradeshows within the territory.

Contribute strong communication skills toward delivering innovative product presentations on-site and via telephone, along with supporting key speaking engagements at various conferences as directed by marketing and / or sales professionals

Involved with internal R&D for research studies regarding StO2. IVIVI 2007 – 2008

Clinical Account Specialist

Supports and assists medical professionals in product functionality through education and helping them identify appropriate wound types to increase usage

Built brand awareness and positive perception of the brand’s position among health care facilities with support surfaces and wound healing devices.

Created and constructed customer-in-service and educational programs to maximize product exposure, influence relationships and increase revenues within home health, LTAC, Acute and Nursing home settings.

Demonstrated product usability through customer focused value added presentations.

Possessed professional clinical knowledge to associate, educate and consult with medical professionals of all levels.

Expanded social networking contacts and secured valuable relationships with key decision makers

Baxter Healthcare Corporation 1998 – 2007

Clinical Consultant, Southern Region

Created and constructed customer-in-service and educational programs to maximize product exposure, influence relationships and increase revenues of Large Volume IV, Syringe and Pain Management Pumps

Utilize broad scope of industry and healthcare knowledge to support sales teams in effectively analyzing customer needs and identifying product value during sales processes,

Expertly create, modify, and improve local training activity, along with providing targeted on-site product training to nursing / medical staff and cross-training internal institution trainers (i.e. head nurses, lead techs) and support staff.

Lead in-services efforts on product best practices; provide product functionality, enhancements, and improvements input to product managers; and assist in qualifying overflow of sales leads generated by tradeshows within the territory.

Contribute strong communication skills toward delivering innovative product presentations on-site and via telephone, along with supporting key speaking engagements at various conferences as directed by marketing and / or sales professionals. Nursing Consultant/Nursing Network (Contract Employee--Justicorp) 1994 – 1998

Responsible for the education of hospital staff including; doctors, nursing and other staff in the safe and practical application of the Baxter Pumps

Provide problem solving and bedside coaching in the use of Baxter Pumps Independent Contractor 1996 – 1998

RN Paralegal

Responsible for the review and interpretation of medical history for medical malpractice cases

Provided research, reviewed medical histories and treatment plans for medical malpractice trial preparation

St. Frances Cabrini Hospital 1992-1996

Nursing Education Director

Responsible for teaching hospital staff including doctors, nurses, aids, and housekeeping in a variety of disciplines including: EKG Rhythm Interpretation, Acute Dysrhythmia & Therapeutic Modalities, Critical Care I, Critical Care II, ACLS - Provider & Re-certification, Conscious Sedation and computer order entry

Accountable for the development and monitoring of competency standards in accordance with JCAH requirements

O.R. Education Coordinator 1992-1994

Responsible for development & implementation of perioperative educational programs to enhance the skills of new nursing graduates

Huey P. Long Memorial Hospital 1990-1992

Staff Nurse, O.R. & Recovery

Responsible for implementation of research with surgeon residents & interns for drug research study.

Gold, Weems, Bruser, Sues & Rundell 1988-1990

RN Paralegal – Director

Supervisor of a staff of five registered nurses responsible for trial preparation regarding medical malpractice defense

Central Louisiana Ambulatory Surgical Center 1985-1988 Charge & staff nurse, O.R., Pre-operative & Recovery Room. Dr. William A. McBride - OB/GYN 1982-1985

Surgical Assistant & Office Nurse Manager

Rapides Regional Medical Center 1974-1982

Charge & staff nurse of Med.-Surg, ICU, & OR

EDUCATION AND CERTIFICATIONS

College of St. Francis Joiliet, IL .

B.S. in Health Administration

Louisiana State University

Alexandria, Louisiana

Associate Degree in Nursing



Contact this candidate