Worked in customer service since I was 16.

Lilia Walker

610-***-**** ● St. Augustine, FL ● *************@*****.***

OBJECTIVE To secure a position where my passion for helping people and goal-oriented mindset can be utilized in a fast-paced, team-orientated environment. With a history of working with older patients who have disabilities, educating young children, and encouraging changed behavior in offenders, I am confident in my ability to adapt to any challenge I am faced with and make a positive impact.

EDUCATION Penn State University Bachelor of Science in Human Development and Family Studies 2016-2020 WORK EXPERIENCE Adult Probation Intern Jan. 2020 – May 2020

Chester County Courthouse West Chester, PA

• Assessed adult offenders needs and recommended conditions such as drug treatment, vocational rehabilitation, and mental health programs.

• Ensured court-ordered services were complete by referring offenders to appropriate community agencies and monitoring their compliance.

• Managed caseloads, supervised offenders, and promptly addressed violations of court-ordered conditions.

• Built rapport and trust with offenders through regular home and community visits, fostering accountability and encouraging positive behavior.

Direct Service Worker Nov. 2019 – May 2020

Devereux – Direct Service Professional Berwyn, PA

• Collaborated with staff to develop personalized care plans that promote optimal health.

• Planned and prepared daily nutritionally balanced meals that accommodated dietary restrictions.

• Fostered a positive outlook and improved daily living for patients through compassionate care and personalized support.

• Provided clients with transportation and general housekeeping support to maintain a comfortable and organized living environment, while addressing their medical needs. Assistant Teacher Aug. 2018 – Jan. 2020

Goddard School Exton, PA

• Developed students' social, emotional, intellectual, and physical skills through age-appropriate activities.

• Taught and modeled interpersonal skills to help students build relationships and navigate social situations.

• Assisted teachers with instructional and administrative needs to ensure classroom efficiency.

• Worked with faculty and staff to create a dynamic, inclusive learning environment for students. SKILLS Needs Assessment, Case Management, Compliance Monitoring, Patient Support, Student Development, Activity Planning, Administrative Support, Classroom Management

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