Sonja D. Briseno **** Cypresswood Dr Apt **** Houston, TX 713-***-**** adyoii@r.postjobfree.com

TECHNICAL EXPERTISE

Oracle ERP, SAP 4.7, JD Edwards One World, AS400, EMIS, Great plains, QuickBooks, Enterprise, Excel, Word, Access, Outlook, Oildex, Get Paid App, Peoplesoft

PROFESSIONAL EXPERIENCE

Arise, Inc.

Dicks Sporting Goods

Home Depot Inc

July 2022 – July 2023

Inbound Sales Agent / Customer Service

Represented top brands and assisted callers with a product or service they are interested in.

Exercise good judgement and independent decision-making skills. Also, provide website navigation support and password resets to customers.

Account member verification

Assist set up for returns, refunds, and reorders.

Provides Tracking details and other pertinent information when needed

ENGIE North America, (Energy)

Dec 2017- March 2019

Billing Resolution Analyst / Customer Service

Contracted to work with Sales, Contracts, IT, and billing to implement a new system. Processing sales invoicing, AR, and collections

Manage payment calculations and process for the brokers upfront fees extracted from sales revenue generated monthly by commercial accounts. Weekly transactions processed 400-500.

Multiple accounting & bookkeeping records, accruals, account reconciliations, and journal entries.

Updated customers’ information and troubleshoot discrepancies.

LIVEOPS, INC.

Jul. 2014 – Jan. 2016

Inbound Sales Agent / Customer Service

Represented top brands and assisted callers with a product or service they are interested in.

Callers are driven to call after seeing an advertisement on TV, the internet, magazine, or a piece of direct mail, or hearing an ad on the radio.

WEATHERFORD INTERNATIONAL LTD

Sep. 2013 – Apr. 2014

Billing Resolution Analyst / Customer Service

Cash Management Weatherford Issue Resolution System/WIRS Cash Management Team: managing Weatherford's revenue accounts (Customer Account Disputes).

Supported over 500 Branch Plants Analyzing 600 – 700 Sales Invoice transactions monthly to resolve discrepancies/disputes by customers.

Analyzed failed data transmissions.

Routing vendor’s codes.

LYNN RENTAL PROPERTIES

Sep. 2010 – Sep. 2013

Bookkeeping/Office Manager

Accounts receivable Bank reconciliations.

Accounts payable Purchasing supplies.

Handled payroll and monthly financial statements.

Developed and maintained spreadsheets, tracking income and late payments of properties.

Responsible for monthly expense reports.

Experience:

Robert Half International, / Financial Analyst Jan 2005 to Aug 2010

Neuralog, LP

Bank Reconciliations-Foreign & US accounts

Credit card reconciliations

Sales Tax reporting

Monthly general Journals entries

Daily and weekly cash flow reports

Weekly, bi-weekly, and monthly payroll

GE Oil & Gas, Inc.

Finance Billing & Cost Analyst (Field Services)

Contracted to work as the liaison between IT Oracle team, Project management, Finance, and Order Mgmt to implement the Oracle Financials and the automated Workflow system.

Liaison to the IT Department to test the data transmissions for accuracy and modifying inaccuracies and modifying programs for proper process.

Worked with Finance & Accounting dept to set up the proper account # in the system, conversion, and reconciliation of all open accounts in the old EMIS financial system to the newly converted accounts in the Oracle Projects.

Checking for accuracies and corrections needed for the project accounting modules. Accounting for every project/job # (work in progress), their $ values weekly and monthly basis. For most accounts to be reconciled, all transactions were accounted for, as well as obtaining signature and or approved documentation needed in accordance with contract compliance and reporting purposes.

Worked with Project Management to account for all transactions for the projects/jobs to create the sales/billing invoices in accordance with contract compliance. This includes working with the project managers to confirm billable and non-billable items, including time & labor - employee labor billable, travel expense, overtime, materials used, and/or additional equipment and services needed per contract.

AR Customer set up – creating customer account #’s and linking the bill to & Ship to account #’s

AR User – printing invoices internal & external

Kellogg Brown & Root

Accounts Payable Analyst – IT Accounting & Finance Department

Responsible for auditing monthly project expenses – reviewing expenses submitted by vendors against their current contract for accuracy and reasonable expense for the approval and payment.

Coding expenses with proper GL’s - for Account Payable processing.

Validating the billable and non billable hours utilizing SAP time reports

Reviewing, processing, and coordinating accounts payable invoices for Project Mgmt. approval

Generate accounts payable reports for review and approval from finance management.

Reporting the project cost - implementation and maintenance (Time & Materials), submitted by Project Management for review and accuracy to forward to the procurement department to issue new and renewed contracts to vendors.

Responsible for monthly expense accrual reporting

Chevron Corporation

Chevron Global Aviation

Finance Analyst

Ensuring timely and accurate data submission, processing, problem identification and resolution

Daily review of TICIT ‘s error report, confirming delivery ticket accuracy to generate invoices to airlines.

Daily review of the T-code ZIEH in SAP, (error and edit report of sales data)

Research/investigates failed transmissions.

Enters manual transactions in SAP (credits and rebills) to complete the billing process.

Work to resolve discrepancies between country sales invoices and SAP records.

Research/investigating data interfacing issues with country accounting personnel and local regional office.

Computer experience: AIR Tool, TICIT, SAP and MS Excel/Outlook

After completing the implementation of the “AIR Tool” with the team, I was then recommended to Marketing Support Group – as a Contract Administrator

Addressing invitation to bid letters by preparing tender sheets which captures customer’s location destinations, annual fuel volume, payment terms, price posting index, current price if renewal, account numbers, invoice frequency & output, into plane/into storage/ or into pipe, also, and storage agents and additional information.

Providing the outcome reports to regional Area Managers and Marketing Support personnel for pricing updates in North America, Canada, Coral Gables (Latin America), London, and Singapore

Replies to Total GA/Business Desk CGA’s website – linking customers with charter fuel request, financial reporting for accounting reasons such as billing, invoicing, obtain payment information, and other pertinent information to aviation.

Assisting with CGA’s toll free phone inquiries by analyzing and investigate issues to determine the best plan of action to better support Global Aviation customers.

Invoice coding for the operating expenses in General Aviation

Computer experience: SAP, MS-Explorer, Excel, Outlook, and MS Word

Lloyd’s Register North America, Inc. Houston, TX Oct 2002 to June 2004

(A non-profit organization / a classification society)

Senior Accounting Administration

Auditing expenses for approximately 100 engineering personnel in both (old) Great Plains and newer JD Edwards accounting programs.

Set up engineering personnel’s weekly expense reimbursements electronically via ACH or EFT (Electronic funds transfer).

Set up American Express corporate cards for necessary travel and business-related expenses for the company’s employees.

Reconciled American Express corporate accounts utilizing the web-based program “American Express at work” and ensure with accounts payable the master account was paid in a timely manner

Back up to Accounts payables when necessary

(3) Bank account reconciliations monthly

Month end close duties included some monthly adjusting entries

Various clerical duties from filing to resolving problems per phone inquiries.

EDUCATION AND CERTIFICATIONS

HOUSTON COMMUNITY COLLEGE

AAS Accounting

MICROCOMPUTER TECHNOLOGY INSTITUTE

Computer aided Business AAS, Focus in accounting software

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