Human Resources Resource

MARLENA KELLY

* **** *****, ****** **. ***** / 229-***-**** / ***********@*****.***

WORK EXPERIENCE:

DYNCORP International – Human Resource Assistance -1998-2005

LOWE’S Home Improvement – Human Resources Manager- 2008 – 2019

South Central Primary Care Center – Human Resource Generalist- 2022 – 2023

KNOWLEDGE & SKILLS: 25+ Years

Recruits, Interviews, and Facilitates the Hiring of Qualified Job Applicants for open positions.

Recommends Human Resources solutions and leads employee relations procedures within the client’s business.

Review, Track, and Document compliance with tasks such as;

Safety Training

Anti-Harassment Training

Professional Licensure

Provides proactive leadership and ensures development of HR best practices.

works with other HR team members to successfully execute the HR business plan.

maintains knowledge of industry trends and employment legislation in order to facilitate legal compliance and continuous improvement of HR practices.

develops and maintains a responsive work environment and provides a high level of HR services.

Analyses trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.

manages and resolves complex employee relations issues.

Identifies patterns and issues across departments and develops strategies in order to address and resolve issues.

continuously seek opportunities to implement processes and procedures that improve quality, effectiveness, and efficiency of HR services.

Participates in sourcing, selecting, interviewing and selection of new employees and supports the coordination of the new hire process.( Bilingual Mandarin Chinese preferred but not required)

Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

Provides guidance and input on business unit restructures, workforce planning and succession planning.

KNOWLEDGE & SKILLS (cont)

Identifies training needs for business units.

Frequent interaction with the payroll department by developing and monitoring all tasks necessary to accomplish the organization's payroll objectives.

develops, tracks, and communicates Human Resources key performance indicators (KPIs).

adheres to and promotes the environmental, health & safety policies.

Strong phone etiquette skills, grammatical and professional business skill sets

Collaborates with Departmental Managers to understand Skills and Competencies required for openings in order to; Recruit, Interview, and Facilitate the Hiring of Qualified Job Applicants for Open Positions

Implements New Hire Orientation and Employee Recognition Programs.

Performs Routine Tasks required for Administration and Execution of Human Resource Programs including;

Compensation, Benefits, and Leave

Disciplinary Matters, Disputes and Investigations

Performance and Talent Management (Productivity, Recognition, and Morale)

Occupational Health and Safety

Training and Development

Handles Employment-Related Inquiries from Applicants, Employees, and Supervisors.

Refers complex and/or sensitive matters to the appropriate staff.

Attends and participates in employee Disciplinary Meetings, Terminations,

Maintains Knowledge of Trends, Best Practices, Regulatory Changes, and New Technologies in Human Resources, Talent Management, and Employment Law.

Maintains Compliance with Federal, State, and Local Employment Laws and Regulations

Happy smiley person

Leads through encouragement

Puts more importance on finding a solution than placing blame on others

A patient teacher and active learner

Takes pride in fostering a warm and collaborative environment

EDUCATION: University of Colorado – 2007 – Associate Degree

TRAINING & HRIS KNOWLEDGE:

Microsoft

Excel

KRONOS

WORKDAY

ADP

Paid Time Off

Holiday Pay

TRAINING & HRIS SKILLS (cont)

Flexible Spending Account (FSA), Health Savings Account (HSA).

Employee Assistance Program (EAP).

Vacation

Medical, Dental, Vision, and

Leave of absence (LOA) administration in a timely manner to ensure all information is accurate

Lead new hire benefits training sessions to ensure employees understand our benefits offerings and how to enroll

Provide guidance on employee benefits-related questions, research and resolve benefits issues, partnering with appropriate management on escalated matters

Partner with team to monitor wellbeing programs and help identify trends through utilization review

Contact this candidate