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Medical Center Customer Service

Location:
San Ramon, CA
Salary:
$30
Posted:
August 02, 2023

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Resume:

APPHIA “VICTORIA” MOSES

Attention Prospective Employer:

Herein is my copy of my resume, which includes my

experience and academic background. It is my desire to become affiliated with a company that would fully use my abilities and experiences. I have had over 23 Years of Cardiac Telemetry Rhythm Analysis and 16

years Administrative Coordinator/Office Management Experience.

This letter is to indicate my interest in employment with your company. The nature of your company and

the nature of my experience suggest to me an excellent opportunity for mutual satisfaction between us. I have progressed to higher responsibilities and achievements. I am seeking a challenging position to broaden my

knowledge and capabilities, as well as prepare me for upward mobility. I sincerely hope you anticipate any positions for which I am qualified for or for which I can train.

Thank You in advance for the Opportunity to be a

part of the Health Care Team. Please do not hesitate to contact me for an interview.

If you feel that a personal meeting might prove

mutually beneficial, please contact me at your earliest convenience so that we can set up a specific time and place.

Thank You in advance for your consideration and

attention. I look forward to hearing from you soon! Sincerely,

Apphia “Victoria” Moses

APPHIA “VICTORIA” MOSES

120 CEDAR POINTE LOOP

SUITE #1102

SAN RAMON, CALIFORNIA 94583

916-***-****

adyof9@r.postjobfree.com

CARDIAC TELEMETRY MONITORING

HEALTHCARE MANAGER/ADMINISTRATIVE ASST.

BLS/CPR/AED INSTRUCTOR (CERTIFIED THRU AHA)

OBJECTIVES

Seeking a challenging and responsible position

where I may utilize my experience to benefit

your organization. Position should provide an

atmosphere conducive to professional growth

and achievement, and one where initiative will

be welcomed.

SKILLS & ABILITIES

23 years experienced in the Cardiac Telemetry

Monitoring Field. Monitored in the Acute Care,

Critical Care, ICU/CCU LTACH,

Cardiovascular, Cardiac Observations, (Heart,

Lung, Kidney, Liver, Abdomen) Transplant

Units, Specialization with LVAD’s.

Primarily Utilize Philips Cardiac Monitoring

Systems, GE, and Data Scope, Vital Connect

16 yrs. Customer Service Experience,

Administrative Coordinator, Office

Management, Staffing Assistant of Nursing

Administration, Advanced Interpersonal Skills

Experience with Medicare/Medicaid

Reimbursement

REFERENCES

Available Upon Request

EXPERIENCE

Kaiser Permanente-ICU Telemetry Units~ January 2020 to Present

(Traveling to Staffed Status) Richmond (Walnut Creek), California (Philips Systems) UCSF Medical Center-Telemetry Observation Unit Aug 2021 to Present April 2022 San Francisco, CA (Philips Systems) Relocated to Kaiser CERTIFIED RHYTHM ANALYSIS TECHNICIAN(CRAT)

CET (CERTIFIED EKG TECHNICIAN)

INSTRUCTOR FOR BLS/CPR/AED-(AMERICAN HEART ASSOCIATION) HEALTHCARE MANAGEMENT DEGREE (GRADUATED JULY 2020)

(3 YRS) ***TMC-Baylor St. Luke’s Medical Center-Transplant Units/ICU Critical and Acute Care

***Jan 2018-Jan 2021 (Philips Systems and GE)

***ADMINISTRATIVE UNIT COORDINATOR- NEW TRANSPLANT UNIT/LEAD CARDIAC TECHNICAIN INSTRUCT NURSES AND ORIENTATE NEW MONITOR TECHNICIANS TO THE HOSPITAL. Memorial Hermann-Heart Vascular Institute July 2018-Present Cardiac Telemetry Technician, Monitor LVAD Patients-Heart/Lung/Abdomen/Liver/Kidney Transplant Acute Care, Critical Care, Intensive Care, Tilt Table BLS/CPR EXP. 02/2022 Houston, Texas

(6 Months) ***Cura-Health Hospital-/Administrative Nursing Unit Coordinator/Cardiac Telemetry Technician ***May 2017-Oct 2017

***ADMISSION COORDINATOR ASST./ NURSING STATION COORDINATOR/CARDIAC TELEMETRY TECHNICIAN ***FACILITY CLOSED ITS DOORS-ALL STAFF LAID OFF*** Banner Boswell Medical Center-Centralized Cardiac Telemetry Unit Cardiac Monitor Technician (Preparing for CRAT) Sept. 2016-Rehirable

***RECEIVED STARFISH AWARD FOR HIGHEST CUSTOMER SKILLS SERVICE AWARD*** Penrose Main Hospital~ Centura Health Cardiovascular Unit Sept. 2015 To April 2016 Telemetry Technician Centralized Units-Full/Time Days (Variable) Colorado Springs, Colorado

***EMPLOYEE OF THE MONTH JANUARY 2016***

Mountain Vista Medical Center~ICU Unit April 2014 To Aug. 2015 ICU Lead Monitor Technician Mesa, Arizona DEPT TELEMETRY ASSISTANT

***EMPLOYEE OF THE MONTH DECEMBER 2014***

SELECT MEDICAL FACILITY LTACH June 2014 To April 2016 PRN ARIZONA AND COLORADO SPRINGS, Mayo Clinic Hospital-Cardiovascular Progressive Care Unit-Sept/2012 To April 2014 Casa Grande Regional Medical Center~~~Sept/2010 To Sept. 2012-Casa Grande, Arizona Maricopa Integrated Healthcare Systems~~~June/2010 To Sept/2012 Per Diem Phoenix, Arizona St Joseph’s Medical Center ~~~08/2009 To June/2010Towson, Maryland

(1 YR) ***Greater Baltimore Medical Center ~~~09/2009 To June/2010 Baltimore, Maryland

***ADMINISTRATIVE ASSISTANT WITH NEW CENTRALIZED CARDIAC MONITORING Johns Hopkins Bayview Medical Center~~~01/2006 To 09/2009-Baltimore, Maryland Former-North Arundel Certified Nursing Assistant (CNA)-Telemetry Cardiac Monitoring Technician

(5 YRS) ***Hospital-2000 To 12/2005 (Balt/Wash Medical Center) Glen Burnie, Maryland

***ADMINISTRATIVE TECHNICIAN/UNIT SECRETARY STAFFING ASSISTANT NURSING ADMINISTRATION OFFICE/Telemetry Cardiac Monitoring Technician

(4 YRS) ***PETERSBURG COUNSELING SERVICES-COMMUNITY SERVICE BOARD

***ADMINISTRATIVE OFFICE ASSISTANT (Feb. 1996-2000) Waverly, VA

(1.5 YRS) ***CHAMPUS/TRICARE Medical Claims Examiner Specialist -Military Insurance Claims Jan 1994-1996 ORGANIZATION RELOCATED

EDUCATION

CRAT (CERTIFIED RHYTHM ANALYSIS TECHNICIAN-EXP. 12-31-2023) CET (CERTIFIED EKG TECHNICIAN EXP. 2-13-2023)

COLLEGE OF HEALTHCARE PROFESSIONS (CHCP)

HEALTHCARE MANAGEMENT DEGREE (GRADUTED JULY 2020)

Brookline College BSN School of Nursing Sept. 2013 Phoenix, Arizona Coppin State University ~~~ Helen Fuld School of Nursing -2005 Baltimore, Maryland University of Arizona 1984-1993 Tucson, Arizona -Health Education/Administration Sahuaro High School 1984 Graduate Tucson, Arizona- Honors and Advanced Placement Courses LEADERSHIP

CERTIFIED RHYTHM ANALYSIS TECHNICIAN(CRAT)

INSTRUCTOR FOR BLS/CPR/AED-(AMERICAN HEART ASSOCIATION) HEALTHCARE MANAGEMENT DEGREE (GRADUATED JULY 2020) Administrative/Admissions Coordinator Asst. LTACH

Administrative Technician/Unit Secretary Transcribe Doctor/Medical Orders /Staffing Assistant-Nursing Administration/Office Manager

Communication/Customer Service Skills~ Maintain Account Executive Secretary-Central State Hospital/Office Manager Assistant Account Payables/Receivables



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