JAMIE LONG

**** ********* **, ********, ** *****

662-***-****

Objective

To obtain a position that will enable me to use my strong organizational skills, educational background, ability to work well with people, and computer skills of learning different systems quickly.

Employment

SPECIALTY ORTHOPEDIC GROUP TUPELO, MS 05/02/2022 TO PRESENT

AR/ Revenue Cycle Specialist

Self-taught myself the billing system of Exscribe and Mod Med. Did various aspects of my previous job roles remotely. Worked denials, appeals and billed claims to Medicare Part B, Medicaid/Mesa, workers’ comp, Blue Cross and other commercial insurances.

NORTH MISSISSIPPI HEALTH SYSTEM 04/06/1998 TO 04/30/2022

NMMCI, CBO TUPELO, MS 11/28/2011 TO 04/30/2022

Revenue Cycle Specialist

NMMCI, CBO TUPELO, MS 03/22/2010 TO 11/28/2011

Patient Rep

NMMC PONTOTOC PONTOTOC, MS 10/23/2006 TO 03/19/ 2010

Insurance Biller

Performing functions in an accurate, timely and confidential manner. Calming patients that are angry or anxious about their accounts. Responding to patients’ correspondence, phone calls and visits. Resolving problems, or conflicts with insurances or payers by correspondence or phone calls. Resolving billing changes. Billing claims on SSI daily. Follow-up with payers on claims not paid in response to patient phone calls or by working the AABL report. Providing additional information as necessary for payment of claims. Using the programs of MIS, Document Imaging, FONS, and insurance websites the resolve account issues. Covering the receptionist desk as various times. Ability to use the computer, calculator, fax, multi line phone and copier.

NMMCI, CBO TUPELO, MS 04/15/2003 TO 10/20/2006

Insurance Rep

Handled all aspects of workers compensation accounts. Corrected claims on Navicure and then refiled them. Worked Blue Cross denial report. Called and received calls from insurance and workers comp. companies to resolve non-payment issues. Took a correspondence backlog from 500 pieces of mail and worked it down to only current pieces. Talked to walk-in patients in a professional manner about their accounts. Covered the receptionist desk at lunch and break times. Changed insurance id numbers and refiled those claims. Corrected adjustments and resolved billing errors on different accounts.

NMMCI, CBO TUPELO, MS 11/30/1998 TO 04/12/2003

Patient Rep

Resolved clinic issues with their accounts. Maintained a zero patient correspondence backlog. The biggest portion of the day involved handling a large quantity of patient calls in a friendly calm manner. Received and corrected wrong insurance information and refiled those claims. Worked different reports on several projects when time allowed. Kept up with the schedule for phone coverage for all the patient reps.

NMHS - TUPELO FAMILY MEDICAL CLINIC TUPELO, MS 04/06/1998 TO 11/27/1998 Receptionist and Charge Entry (Closed Location)

Processed patient calls concerning appointments, prescriptions, and medical advice. Took insurance information and made copies for patients’ records. Made charts, organized added information for the charts. Made copies of patient records. Coded patients’ diagnosis for charge entry. Batched superbills and keyed in the charges on accounts.

Education

Associate Arts Degree with emphasis in Business at Itawamba Community College

Skills

Microsoft Office 365 Google Drive PDF Mod Med Exscribe EPIC Athena Encore SSI PFM SCM

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