Netasja Opperman

Lawrenceville, GA *****

(***) *00-623 adyoap@r.postjobfree.com

PROFESSIONAL SUMMARY

Qualifications Profile

Detail-oriented, versatile, and dedicated professional with comprehensive experience in Finance, Accounting and Supply Chain operations. Known for analytical problem-solving and critical thinking aptitudes to analyze and implement ‘out of the box' solutions. Effective team player with the ability to energize team members and push individuals to achieve personal and company goals. Effective communicator. Technically proficient with Microsoft applications, Various Accounting software, ERP, WMS systems and Inventory planning software. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment. Adept in implementing best practices and using continuous improvement tools. Decisive Supply Chain Professional, skilled in managing productivity and overall performance of 2 team members while meeting business and customer service objectives. Proficient in supplier negotiation and conflict resolution strategies. Strong leadership and organizational talents. Skilled in budgeting with an in-depth understanding of financial information. Experienced Supply Chain Manager with over 10 years of experience in PET Industrial Equipment . Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

ACCOMPLISHMENTS

●Met or exceeded Revenue budget consistently for 8 years

●Used Microsoft Excel to develop task tracking, productivity measurement and KPI goals.

●3PL strategy, selection and implementation.

●Strategic sourcing of partners, thereby reducing international transit times by 2 days.

●Managed a "Kaizen' week initiative at 3PL that improved KPI's across the board

●Identified new revenue stream of $100k+ p.a. that simultaneously reduced the number of 'emergency' orders

●Introduced a process to reduce slow moving and obsolete stock prior to write off

●Initiated a company strategy to maximize on the 'commercial' value of stock items otherwise only sold to existing customer base

●Increased offer conversion rate to 90%

●Increased customer satisfaction rating from Poor to Excellent

●Implemented processes which reduced response times to customer requests from 24 hours to 2 hours.

●Maintained a 98% revenue forecast accuracy

●Highest customer retention rate

●Implemented a mentorship program

●Consistent highest billable hours

●Increased recall revenues by 300%

●Increased technician rate by 30%

●Pivotal in securing a 20% rate/revenue increase on labor

●Reduce Travel costs by 10%

SKILLS

●Reconciliations

●Contract Negotiations

●Budgets and Forecasting

●Project Management

●Training and Mentoring

●Financial Statements – Drafting and Interpretation

●Statutory Compliance

●Data Gathering and Analysis

●Continuous Process improvement and development

●Data analysis and Collection

●Customer Relations

●Accounts Payable and Receivables

●Establishing Vision

●Financial Management and Reporting

●Output Improvements

●Cost Efficiency

●International Logistics

●Continuous Improvement Strategies

●Capital Expenditures

●Methodology Improvements

●Quarterly Reviews

●Contract Development and Management

●Performance Goals

●Corrective Actions

●Resource Utilization Management

●Strategic Goals

●Operational Standards

●3PL (Third Party Logistics)

●Data Accuracy

●Six Sigma Methodologies

●Team Goals

●Inventory Accuracy

●Pivot Tables

●Process and Procedure Refinement

●Tracking Metrics

●Personnel Counseling

●Loss Prevention Strategies

●Effective Working Relationships

●Partner Relationship Management

●Cost Reduction

●ERP and Supply Chain Software

●Inventory Reconciliation

●Negotiating

●Inventory Audits

WORK HISTORY

Supply Chain & Procurement Manager 06/2011 to Current

SIPA North America Inc

●Oversee and management of Customer Service Department and all Sales and order activities for Industrial Machine Spare Parts

●Management of 3 PL - Control of receiving, warehousing and distribution activities

●Warehouse Layout planning and execution

●Management of all Logistics within local branch

●Selection matrix and solutions

●Development and Control of Service metrics and KPI's

●Development of policies and procedures to improve productivity and increase revenues

●Coordination and planning to ensure timely delivery of orders

●Deal with escalations from Customer service representatives and service department

●Work closely with Head Office in Italy and branches across globe to establish stock levels and critical spare parts to be stocked

●Management of “Machine Down” situations to source, expedite parts required locally and internationally

●Supplier contract negotiations, implementation and monitoring of compliance

●Project Management: Project Leader for 3PL Warehouse Partner search, contract negotiations and re-location of warehouse

●Identification of new revenue sources and cost cutting activities

●Management of Export activities to Canada, Caribbean, China and South America.

VP CUSTOMER MANGEMENT

/OPERATIONS 01//2008 to 05/2011

Kellock Management Consultants

●Due Diligence Investigation Management

●Business Plans, Drafting and Interpreting

●Client Take-on Planning, Implementation and Management

●Tax Advice and Planning

●Forecasting

●Evaluated and improved accuracy and completeness of financial records.

●Analyzed financial audit information and made recommendations to improve efficiencies.

●Reviewed budgets, capital appropriations and operating budgets, and communicated findings to senior management.

●Helped clients navigate interactions with tax authorities and legal concerns related to financial matters

Sr, ACCOUNTING MANAGER

/MANAGEMENT CONSULTANT 04/2005 to 12/2007

The Bookkeeping Center

●Preparation and Analysis of Annual Financial Statements

●Compilation of Audit reports

●Preparation and Scrutiny of Statutory Returns

●Preparation and Submission of Management Accounts

●Budgets and Cash flow Forecasts

●Inventory Management – Audits and Bills of Materials

●Multi-Currency Accounting – Intercompany Accounts

●Reconciled balance sheets and streamlined best practices for balance sheet processes.

●Handled month-end and year-end end finances by managing and reporting fixed assets and other data.

●Reconciled accounts and created documents for Month end closure procedures.

●Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.

●Calculated tax owed, prepared and submitted returns and upheld compliance with all applicable laws.

●Drafted variance reports, regulatory filings and related schedules.

●Oversaw team of 5 accounting staff.

President 02/1999 to 03/2005

Lanmac Management Consultants

●Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership

●Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas

●Investigated daily variances and corrected errors to resolve discrepancies

●Implemented updated production, productivity, quality and customer service standards to improve company financial standing

●Implemented budget and expense controls and financial policies by analyzing income and expenditures

●Stayed on top of applicable statutory requirements to minimize legal and financial risks

●Educated accounting team on forecasting, financial statuses and financial strategies to assist in annual budget creation

●Managed journal entries, collection efforts, reconciliations and payroll processing

●Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers

●Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities

●Developed strategic plans for day-to-day financial operations

●Performed banking, business administration and financial tasks to guarantee five-star service for clients

●Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports

●Identified improvement changes regarding key processes for internal controls and accounting procedures

●Improved overall financial reporting by streamlining control processes and reporting structures

●Performed spending analysis and partnerships to refine policies and develop recommendations for improvement

●Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter

●Prepared internal and regulatory financial reports, balance sheets and income statements

EDUCATION

Bachelor of Arts Business Administration and Management, General

Six Sigma (Green Belt) Certified

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