MARIA RODRIGUEZ

Coachella, CA *****

760-***-**** - adyo9y@r.postjobfree.com

PROFESSIONAL SUMMARY

Office Management and Administration Professional experienced optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross functional teams in ensuring operational and service excellence. SKILLS

WORK HISTORY

03/2016 to Current Office Manager

My Family Clinic – Indio, CA

Maintained computer and physical filing systems.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Manage office operations while scheduling appointments for department managers.

Coached new hires on company processes while managing employees to achieve maximum production.

Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.

Policy and Procedure Modification

Documentation and Control

Relationship Building

Budgeting

Business Administration

Workflow Planning

Mail Handling

Staff Management

Office Administration

Excellent Multi-tasking Ability

Project Management

Bookkeeping

Payroll and Budgeting

Organizational Skills

Coordinated special projects and managed schedules.

Evaluated employee records and productivity to complete employee evaluations.

Developed standard operating procedures for all administrative employees.

Utilized client and staff feedback to maintain customer partnerships and increase revenue.

Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Sourced vendors for special project need and negotiated contracts.

Arranged corporate and office conferences for company employees and guests.

Maintained CRM database with customer updates and report generation.

Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.

Payroll, Budgeting, and Bookkeeping

01/2006 to 03/2016 Referral Coordinator

Centro Medico Coachella – Thermal, CA

Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.

Scheduled appointments with specialists on behalf of clients.

Called insurance companies to get precertification and other benefits information on behalf of patients.

Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.

Followed up with clients and specialists to inquire about experience and collect reports.

Collected and verified completeness of intake and enrollment screening packets for facility.

EDUCATION

09/2004 Business Office Administration

Center For Employment Training - Coachella CA

LANGUAGES

Spanish

Bilingual

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