Anquinette Wilson

Pineville, Louisiana 318-***-**** adyo8p@r.postjobfree.com Linkedin.com/in/anquinettewilson

SUMMARY

Experienced professional with more than 10 years’ experience in HR and Communication. Currently working in electric utility sector for Louisiana based company as an HR Executive.

CORE COMPETENCIES

MS Office Tools: MS PowerPoint, MS Word, and MS Excel

Applications: Workday, SAP Reporting (Expense)

Skills: Communication, Leadership, Problem Solving, Management, Recruiting, Applicant Sourcing, College Recruiting, and Organizational Strategy

EDUCATION

Upper Iowa University Fayette, Iowa

Master of Business Administration (Concentration in Human Resource Management) December 2023 (Expected)

CGPA 3.00

Bachelor of Science in Business Administration (Concentration in Human Resource Management) August 2021

CGPA 3.30

EXPERIENCE

Cleco Support Group, LLC Pineville, LA

Executive Assistant - HR July 2019 – Present

Created and posted job ads, scheduled interviews, and managed pre-employment screenings and background checks.

Worked with human resource manager to create documentation and training materials for staff on boarding.

Participated in campus recruitment process at (LSU, ULL, NSU, and SUNO) with multiple job fairs sourcing candidates for internship and full-time positions.

Evaluated and interviewed candidates for “Power of A Promise” Scholarship 2019-2023.

Generated hiring protocols in collaboration with multiple line managers, designing intensive interview and training process that increased the new hire productivity by 35%.

Crafted FAQ databases for individuals in applicant pools and new hire, improving the likelihood that job offers went to potential candidates by 25%.

Provide quality administrative and clerical support to facilitate day-to-day business operations of the company.

Guest Coordinator - Communication August 2016 – July 2019

Supporting the graphic design initiatives which included collaborating with a group of creative individuals to produce a finished product.

Contributing as required to the design of marketing materials, including print collateral and package design.

Performing quality assurance procedures and review content for providing full writing support for safety communications, technical documents, brochures.

Partnering with public relations by participating in the creation of press releases, social media posts.

Operates telephone switchboard, receive, and direct incoming/outgoing calls for all company offices.

Performs all other administrative duties as assigned to assist other areas.

Call Center Specialist August 2012 – August 2016

Develop customer relationships by providing understandable, concise, and accurate information through written and oral communication.

Used computer terminals to obtain quick access to information on customer accounts.

Answer inbound telephone calls and e-mails from customers concerning orders placed.

Devised & published metrics to measure the organization’s success in delivering quality customer service.

Maintains call center database by entering and verifying information, updating contact log.

Keeps equipment operational by following established procedures, reporting malfunctions.

AWARDS & ACHIEVEMENT

Zinta Dickman Murphy Merit Scholarship Recipient in 2020 (September)

Zinta Dickman Murphy Merit Scholarship Recipient in 2021 (January, March, & June)

Upper Iowa University Dean List in the academic year 2018-19 (Spring, Summer)

Upper Iowa University Dean List in the academic year 2019-20 (Fall, Spring, Summer)

Upper Iowa University Dean List in the academic year 2020-21 (Spring)

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