Customer Service Data Entry
Resume:
Angel McKinzie
Management
White Settlement, TX *6108
************@*****.***
I am looking for an opportunity to grow within a company. Authorized to work in the US for any employer
Work Experience
Operations Supervisor
Splash Dayz - White Settlement, TX
February 2023 to Present
Supervise a front gate team of 12 to keep the front of a water park running smoothly through; bag check, ticket sales, gift shop sales, inventory, security, and season pass sales. Scheduling, meetings, opening, closing of the park, Cash handling, and Customer Support. This is a seasonal summer position, with hours of operation Tue - Sun, 10a to 8p, including holidays; Memorial Day through to Labor Day.
Teaching Assistant (TA)
WSISD - White Settlement, TX
January 2023 to Present
To shape the minds of children, helping them work through their behavioral issues and assist the teachers with day to day activities in the class room
Customer Service Representative
Premium Retail Services - Fort Worth, TX
December 2021 to Present
Vendor set up, stocking, detailed inspections and Plano resets Parts Sales Manager
Auto Zone Auto Part - Fort Worth, TX
June 2019 to September 2022
• DIY floor sales
• Supervised cashiers and register transactions
• Answer product and service related questions in person and via phone
• Provided outstanding customer service
• Stocked inventory
• Commercial sales
• Scheduling
• Training New Hires
• Manage daily and weekly tasks
•
Florist Assistant/ Delivery Driver
Mary Poppins - White Settlement, TX
March 2017 to December 2021
Make floral arrangements, take phone and personal orders, computer data entry, bank deposits, cashier, stocking and processing flowers and delivery driver. Stage floral arrangements in hospital/nursing home rooms, at funeral homes & funerals. Numerator / Data entry
State of Texas Census Bureau - Fort Worth, TX
October 2009 to December 2020
Collect residential housing data for Government use of community Government us of resources. Government clearance. I've worked here twice.
Numerator / Data entry
Census Bureau US Dept. of Commerce - Fort Worth, TX July 2020 to October 2020
Collect residential housing data for Government use of community resources. Government clearance. State Inspector
Kwik Kar Lube & Tune - Fort Worth, TX
October 2014 to April 2016
The inspection of customer and commercial vehicles. Hood tech. Customer service. State Inspector
Texas 10 Lube - Fort Worth, TX
January 2011 to February 2013
The inspection of customer and commercial vehicles. Cashier, and customer service. Office Administrator/ Manager
B&B Insurance - Arlington, TX
February 1999 to January 2003
I worked as a receptionist, and office manager, administration, finance. I compiled computer data, filing systems, answer phones, assist clients with quotes, billing and banking, until the company closed down. Education
Bachelor's degree in Criminal Justice
South University-Savannah - Remote
May 2008 to October 2010
High school or equivalent
Brewer High School - White Settlement, TX
1990 to 1994
Skills
• Microsoft office (5 years)
• Windows 8 (10+ years)
• Quickbooks (Less than 1 year)
• Front Desk (10+ years)
• Customer Service (10+ years)
• Greet (10+ years)
• Cashiering (10+ years)
• Cash Handling (10+ years)
• Time Management (10+ years)
• Time & Attendance Systems (5 years)
• Driving Experience (10+ years)
• Accounts Payable
• Accounts Receivable
• Administrative Experience
• Delivery Driver Experience
• Door-to-Door Experience
• Microsoft Outlook
• Office Management
• Word Processing
• Van Driver
• Clerical Experience
• Event Planning
• Personal Assistant Experience
• Human Resources
• Accounting
• 10 Key Data Entry
• Payroll
• Data Entry
• Bookkeeping
• Merchandising
• Phone Etiquette
• Sales
• Financial Report Writing
• Negotiation
• Leadership
• Typing
• Public relations
• Public speaking
• English
• Driving
• Pet care
• Animal care
• Records management
• Automotive diagnostics
• Dispatching
• Research
• Restaurant experience
• Serving
• Bartending
• Restaurant management
• Kitchen experience
• Supervising experience
• Manufacturing
• Packaging
• Maintenance
• Automotive repair
• Childcare
• Vehicle Maintenance
• Experience with children
• Custodial experience
• Continuous improvement
• Insurance sales
• Hair styling
• Pricing
• Shipping & receiving
• Medical office experience
• Floral design
• Photography
• Home care
• Data collection
• Sales administration
• Financial statement preparation
• Oil change
• Automotive service
• Proofreading
• Creative writing
• Tax Experience
• Management (10+ years)
• Warehouse experience
• Retail management
• Marketing
• Veterinary experience
• Equine experience
• Animal restraint
• Janitorial experience
• Veterinary assistant
• Animal handling
• Sales Management
• Kennel Experience
• Surveillance (5 years)
• Security (5 years)
• Time & attendance systems (3 years)
• Schedule management (3 years)
• Vendor management (1 year)
• Report writing (5 years)
• Communication skills
• Picking & packing
• Upselling
• Social media management
• Search engines
• Computer Skills
• Security (1 year)
Certifications and Licenses
First Aid and CPR
2016 to 2018
Clergy
Present
Notary Public
Present
LTC / CHL
December 2020 to December 2025
Citizens Police Academy
May 2017 to Present
Driver's License
May 2021 to April 2026
Motor Vehicle Inspection License
August 2022
Motorcycle License
Private investigator ID
September 2022 to September 2024
Security Guard License
September 2022 to September 2024
Non-CDL Class C
Assessments
Work motivation — Proficient
May 2022
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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