Medical Assistant Customer Service
Resume:
Jennifer Daniels
Registered Medical Assistant
Knoxville, TN 37924
adyo6j@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Registered Medical Assistant (RMA)
Tennova women’s care - Knoxville, TN
June 2021 to Present
• Room patients, get patients medical history, obtain vitals.
• Maintain clinic flow.
• Assist Physician with procedures such as a pap smear, IUD placement or removal, Nexplanon insertion etc.
• Add information in Athena.
• Schedule and Pre-cert Surgeries
• Make bar-codes, scan records into EMR.
• Create lab orders and print off each day.
• Send in prescriptions.
• Obtain medication PA when needed.
• Patient calls, and call patients with lab results.
• Inventory samples and or medications (monthly)
• Order supplies
• Stock rooms
• Answer phones
• Make patient appointments in Athena.
• Update patient information
• Check out patients and make follow up appointments.
• Order IUDs and Nexplanon’s
• Work with other providers as needed.
Personal Shopper
Instacart - Knoxville, TN
August 2020 to Present
Shopped for people and delivered their groceries to them, mostly during the pandemic. Customer Service Representative
Aerocare CPAP supply center - Knoxville, TN
January 2020 to July 2020
I worked here during the pandemic.
Make outbound/inbound calls to patients that need to re-order their CPAP supplies. RMA
Tennessee center for internal medicine - Knoxville, TN May 2019 to December 2019
• Room patients
• Obtain vitals
• Draw up and administer injections
• Return patient calls
• Assist physician when needed
• Medicine prior authorizations
• Complete task boxes
• Update patient charts
• Phlebotomy
RMA
University Orthopedic Surgeons - Knoxville, TN
June 2017 to May 2019
• Room patients
• Update and or add pertinent informaton into NEXTGEN
• Remove staples and or sutures.
• Dress wounds.
• Draw up and set up injections. Assist physician if needed.
• Work with a variety of physician's/PA's/NP's.
• Put on or remove cast's and or splints.
• Med precepts
• Input surgeries
• Call patients back with a response to their question's as directed by the physician or physicians assistant.
Education
Associate of Science in Medical Assistant
National College of Business & Technology - Knoxville, TN 2006 to 2009
Skills
• Documentation review
• Vital signs
• Medical terminology
• Intake
• Patient care
• Medication administration
Certifications and Licenses
Registered Medical Assistant (RMA)
August 2022 to August 2025
CPR Certification
Contact this candidate