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Customer Service Human Resources

Location:
Moreno Valley, CA
Posted:
August 03, 2023

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Resume:

Sylvonia Toles

Moreno Valley, CA *****

adyo5z@r.postjobfree.com

+1-951-***-****

Service-oriented in HR with 5 years (as owner) with a background in School for the young and the elderly. Main Skills included listening, caring and loving people, as well as excellent communication and time management skills. Handle tasks with accuracy and efficiency. Also worked with Judges, Attorneys and Clerks in a professional way at all times. Respectful in everyday duties, Authorized to work in the US for any employer

Work Experience

Program Leader

Think Together / boxsprings Elementary - Moreno Valley, CA October 2022 to Present

Working with first and second graders, more so as a counselor, helping with homework and listening to young ones problems. To assist teacher and in all needed areas. Nanny

Home - Calimesa, CA

August 2021 to December 2022

Nanny for young baby girl. She was brown premature and had autism. I was her teacher along with her therapist, who came once a week. I worked 33 hours a week she learn sentences, to walk, colors, potty, train, building blocks and feeding herself. She was a fast learner. Nanny/ Caregiver

Self employed - Moreno Valley, CA

March 2020 to July 2021

Nanny for 7 month old baby. Baby girl turned 2 in December Moved to Texas. work 2 jobs. CourtCall Specialist

West - West Point, GA

February 2011 to October 2019

I mage sure Judges and Attorneys lines were connected in a correct and accurate way. Everything was put into the computer conversation, no-shows, time checked in, time out and when the call was disconnected. All Judges and Attorneys lines were connected when their case was called. Had to be very efficient, under high pressure, fast pace, and had to do everything thoroughly. Could handle as many as 30+ attorneys to one Judge.

Business Office Supervisor / HR Manager

Temecula Valley Driving School - Temecula, CA

October 2003 to March 2008

Temecula, CA 92590

Top Rated Teen Driving School

Oct 2003-Mar 2008

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

Schedule or conduct new employee orientations.

ER Clerk / Business Office

St. Francis Hospital / Temecula Valley Hospital / Hawaiian Garden Hospital Business Business Office / ER / PBX Operator / Meal Prep for Patients and Medical Records. 1982 - 2003

Very fast paced environment. I worked my way from kitchen, to PBX operator, to Emergency room, then to Business Office where I was responsible for all BK's, data entry, scanning medical records, mail, accounts receivables, insurance and customer service.

E R Clerk /Medical Records / PBX

Charter community Hospital - Hawaiian Gardens, CA

November 1982 to November 1988

Very fast paced environment. I worked my way from PBX operator, to Emergency room, then to Business Office where I was responsible for all BK's, data entry, scanning medical records, mail, accounts receivables, insurance and customer service.

Education

Business graduate in Business / Public Relations

Cerritos Business School - Cerritos, CA

September 1980 to June 1982

High school diploma in Business

Long Beach Jordans - Long Beach, CA

September 1978 to June 1979

Skills

• Customer Service

• Personality

• Excel

• Word

• Patient

• PowerPoint

• Team Player

• Human Resources Management

• Employee Orientation

• Human Resources

• Workers' Compensation

• Accounts Receivable

• Recruiting

• Benefits administration

• Accounting

• Payroll

• Clerical experience

• Host/hostess experience

• Medical terminology

• Applied behavior analysis

• Nannying

• Multi-line Phone Systems

• Babysitting

• Office Management

• Management

• Meal Preparation

• Autism Experience

• Cleaning

• First aid

• Cooking

• Preschool experience

• Experience with children

• Childcare

• Special needs

• Toddler care

• Infant care

• Caregiving

• Daycare

• Teaching

• Classroom management

• Special education

• Behavior management

• Childhood development

• Early childhood education

• Christian counseling

• Experience working with students

• Tutoring

Certifications and Licenses

BLS Certification



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