Darshit Rao

Sr. Scrum Master

Email: adyo5o@r.postjobfree.com

Ph #: 336-***-****

Work Authorization: US citizen

PROFESSIONAL SUMMARY:

8+ years of IT experience in web development of Enterprise based Client-Server business applications using Waterfall/Hybrid/Agile SDLC methodologies.

o6+ years of experience as a Scrum Master in the USA.

oCSM (Certified Scrum Master).

oSSM (SAFe Scrum Master).

oSPS (Scaled Professional Scrum - Nexus framework).

o2 years of experience as a freelance project manager for a small web-solutions company in India.

Thorough understanding of -

oSoftware Development Life Cycle (SDLC) including Analysis, Design, Build/Development, Testing, Documentation, Deployment, Version control and Production support.

oSTLC, Bug life cycle, Triage.

oScrum / Kanban

oAll Scrum Master responsibilities related to the successful iterative delivery employing an Agile framework:

Being a servant-leader for the scrum team.

Training, mentoring, and supporting scrum teams, POs and BAs to follow agile values, principles, and practices along with Scaled agile frameworks values and principles and practices as required.

SAFe configurations - Essential SAFe/ Large solution SAFe / Portfolio SAFe / Full SAFe.

Train and support teams working in SAFe 5.0.

Keep track of value stream management (Epics/Capabilities/Features/Enablers/Suppliers/program backlog/user stories/bugs).

Keep track of dependency management at portfolio level, program level, team level, internal/external, cross team dependencies.

Facilitating SAFe ceremonies - Program Increment Planning/Planning Interval meetings, Release train Engineer sync up meetings with scrum masters and Product owners, system demo, inspect and adapt session.

Follow up with suppliers to deliver enablers or dependency/blockage removers.

Co-ordinate with system architect regarding any system related impediments.

Determining and managing tasks, issues, risks, and action items.

Ensure transparency and systemic view.

Help the team and product owner with – Program backlog/ART backlog and team backlog management.

Scheduling and facilitating agile ceremonies (Sprint Planning, Daily stand-up, Sprint Review, Sprint Retrospective) along with backlog grooming.

Facilitate Scrum of scrum with all scrum masters across the company and discuss cross team dependencies, also provide status reports to Project management/Software Engineering Director.

Supporting Product Owner, Business Analysts and Team members with backlog development and refinement.

Manage product backlog and sprint backlog items (epics, stories, subtasks, bugs).

Help team members with access issues or local environment setup issues.

Ensure respectful and healthy professional work environment for all.

Help team members with access issues or local environment setup issues.

Escalate Deployments and Pipeline issues with DevOps team.

Co-ordinate with automation teams for features that are ready for automation or if regression tests are required to ensure new changes did not impact or break currently working software.

Problem solving, conflict resolution, de-escalate disagreements/arguments amongst team members, convert disagreements to solution-based agreements.

Manage spikes, creeps and change requests based on priority and considering impact analysis from the developers.

Monitoring progress and performance and proactively drive the team's or teams’ continuous improvement efforts.

Facilitate Internal and External system demos.

Ensuring the proper use of collaborative processes and removing impediments for the scrum team.

Facilitate defect triages and root cause analysis when needed.

Ensure that the team does not over/under commit based on team velocity, team capacity and available resources, and delivers the sprint commitment.

Ensure the completion of all Project deliverables including project documentation per the PMO Guidelines for project delivery.

Ensure the team follows release plan and versioning.

Clearly communicate expectations to both stakeholders and team members that convey a clear understanding of the unique needs.

Track and report on project milestones, metrics and provide status updates to management.

Escalate action items from sprint retrospective meetings.

Ensure the use of confluence to capture team artifacts.

Remind the teams to review compliance documents, HR policies, periodic/annual training tasks.

Lead and empower the agile project team to deliver on each given sprint plan.

Escalate issues and risks as appropriate according to the Project Management Plan processes.

Ensures that proper unit, systems integration and user acceptance testing is completed with the required documentation and the appropriate point in the life cycle.

Plan and execute a project management process in a way that will ensure compliance to security, privacy and regulatory aspects.

Ensure that contractors provide their contribution to the project according to contractual agreements and within the agreed budget and schedule.

Schedule the work within the time, budget, quality constraints, document assumptions and risks.

Monitor and escalate critical project dependencies preventing these dependencies to become blockers for the scrum team or overall project.

Excellent communication and interpersonal skills along with demonstrated leadership and self-direction.

CERTIFICATION AND TOOLS:

Certifications

Certified Scrum Master (CSM), Scaled Professional Scrum (SPS), SAFe 6.0 Scrum Master (SSM)

Backlog and Task management tools

Jira, Confluence, Rally, Azure DevOps

Agile Frameworks

Scrum, Kanban, Xp

Operating Systems

Windows, macOS

Communications

Microsoft Teams, Skype, Webex, Zoom

Administration tools

Ms Office, Ms Outlook

EDUCATION:

Graduation

From

Year

Bachelor Of Computer Applications

J.H PATEL College Of Management & Technology – Gujarat, India.

2012

PROFESSIONAL EXPERIENCE:

Client: American Red Cross / OneBlood March 2021 – July 2023

Role: Sr. Scrum Master

SDLC Methodology: transformation from Waterfall to Hybrid Agile Scrum to SAFe

Responsibilities:

Train, mentor, and support scrum teams, POs and BAs to follow agile values, principles, and practices along with Scaled agile frameworks values and principles and practices.

Be a servant-leader for the scrum team.

SAFe configuration - Portfolio SAFe.

Train and support teams with SAFe 5.0 framework.

Facilitating SAFe ceremonies - Program Increment Planning/Planning Interval meetings, Release train engineer - RTE sync up meetings with scrum masters and Product owners, system demo, inspect and adapt session.

Keep track of value stream management (Epics/Capabilities/Features/Enablers/Suppliers/program backlog/user stories/bugs).

Keep track of dependency management at portfolio level, program level, team level, internal/external, cross team dependencies.

Facilitating Program Increment Planning/ Planning Interval meetings.

Follow up with supplier teams to deliver enablers or dependency/blockage removers.

Facilitate Sync up Meetings with Release train engineer, Product owners and provide status reports to higher management/director of software engineering.

Help the team to maintain ART backlog and Team backlog (epics, stories, subtasks, bugs).

Determine and manage tasks, issues, risks, and action items.

Co-ordinate with system architect regarding any system related impediments.

Assist the team with Jira and Confluence.

Help team members with access issues or local environment setup issues.

Ensure the use of confluence to capture team artifacts.

Escalate defect triages and root cause analysis.

Escalate Deployments and Pipeline issues with DevOps team.

Co-ordinate with automation teams for features that are ready for automation or if regression tests are required to ensure new changes did not impact or break currently working software.

Manage spikes, creeps and change requests based on priority and considering impact analysis.

Monitor progress and performance and helping teams to make improvements.

Facilitate Internal and External system demos.

Ensure proper use of collaborative processes and remove impediments for the scrum team.

Ensure that the team delivers the sprint commitment.

Accountable for project results ensuring the needs of the project and team is met.

Ensure the completion of all Project deliverables including project documentation per the PMO Guidelines for project delivery.

Clearly communicate expectations to both stakeholders and team members that convey a clear understanding of the unique needs.

Track and report on project milestones, metrics and provide status updates to management.

Lead and empower the agile scrum team to deliver on each given sprint plan.

Escalate issues and risks as appropriate according to the Project Management Plan processes.

Ensure unit, systems integration and user acceptance testing is completed with the required documentation and the appropriate point in the life cycle.

Plan and execute a project management process in a way that will ensure compliance to security, privacy and regulatory aspects of all projects.

Adhere to the architectural principles and policies to the security, privacy and compliance regimes.

Ensure that contractors provide their contribution to the project according to contractual agreements and within the agreed budget and schedule.

Remind the teams to review compliance documents, HR policies, periodic/annual training tasks.

Schedule the work within the time, budget and quality constraints and document assumptions and risks.

Keep track of team members time off requests impact on sprint commitment delivery.

Monitor and control critical project dependencies preventing these dependencies to become issues for the overall project.

Provide status update and progress report to higher management.

Technology: Java, PostgreSQL, Restful API, Docker, Keycloak, Camunda, Node JS, Angular 11, TypeScript, HTML5, CSS3, Tailwind CSS, GIT Lab, Helix ALM, JIRA, Confluence, (Waterfall to Hybrid-Agile to SAFe), Windows OS.

Client: Dollar Tree, Chesapeake, VA Aug 2018 – Feb 2021

Role: Scrum Master

SDLC: Agile

Responsibilities:

Be a servant-leader for the scrum team.

Train, mentor, and support scrum teams, POs and BAs to follow agile values, principles, and practices.

Schedule and facilitate agile ceremonies (Sprint Planning, Daily stand-up, Sprint Review, Sprint Retrospective, backlog grooming).

Manage product backlog and sprint backlog items (epics, stories, subtasks, bugs).

Determine and manage tasks, issues, risks, and action items.

Assist the team with Jira and Confluence.

Ensure the use of confluence to capture team artifacts.

Escalate defect triages and root cause analysis.

Support Product Owner, Business Analysts and Team members with backlog development and refinement.

Manage spikes, creeps and change requests based on priority.

Monitor and report teams progress and performance.

Facilitate Internal and External demos.

remove impediments for team members.

Facilitate defect triages and root cause analysis when needed.

Ensure that the team delivers the sprint commitment.

Co-ordinate and facilitate Q&A sessions for the team members who need clarifications with the BA/PO/SME.

Clearly communicate expectations to both stakeholders and team members that convey a clear understanding of the unique needs.

Track and report on project milestones, metrics and provide status updates to management.

Ensure team members compliance to security, privacy and regulatory aspects.

Remind the teams to review compliance documents, HR policies, periodic/annual training tasks.

Keep track of team members time off requests impact on sprint commitment delivery.

Escalate critical project dependencies preventing these dependencies to become blockers for the teams.

Provide status update and progress report to higher management.

Client: Great American Insurance Group, Cincinnati, OH June 2017 – Jul 2018

Role: Scrum Master

SDLC: Agile

Responsibilities:

Be a servant-leader for the scrum team.

Train, mentor, and support scrum teams, POs and BAs to follow agile values, principles, and practices.

Schedule and facilitate agile ceremonies (Sprint Planning, Daily stand-up, Sprint Review, Sprint Retrospective, backlog grooming).

Support backlog management (epics, stories, subtasks, bugs) using Azure DevOps Project Management tool.

Help team members with access issues or local environment setup issues.

Determine and manage tasks, issues, risks, and action items.

Escalate Deployments and Pipeline issues with DevOps team.

Co-ordinate with automation teams for features that are ready for automation or if regression tests are required to ensure new changes did not impact or break currently working software.

Escalate defect triages and root cause analysis.

Support Product Owner, Business Analysts and Team members with backlog development and refinement.

Manage spikes, creeps and change requests based on priority.

Monitor and report teams progress and performance.

Facilitate Internal and External demos.

remove impediments for team members.

Facilitate defect triages and root cause analysis when needed.

Ensure that the team delivers the sprint commitment.

Co-ordinate and facilitate Q&A sessions for the team members who need clarifications with the BA or PO or SME.

Track and report on project milestones, metrics and provide status updates to management.

Ensure team members compliance to security, privacy and regulatory aspects.

Remind the teams to review compliance documents, HR policies, periodic/annual training tasks.

Escalate critical project dependencies preventing these dependencies to become blockers for the teams.

Keep track of team members time off requests impact on sprint commitment delivery.

Provide status update and progress report to management.

Clearly communicate expectations to both stakeholders and team members that convey a clear understanding of the unique needs.

Company: CR2 Technologies, Gujarat, India Oct 2013 – Sep 2015

Clients: Web-based applications for small businesses

Role: Project Manager

Responsibilities:

Manage and monitor multiple projects, resources, phases of waterfall SDLC, timely delivery, production support.

Hiring and managing resources.

Communicate and convert leads and inquiries into clients.

Conduct business requirements meetings with client, Architect, Tech leads, BA’s and get feasibility analysis conclusion.

Monitor requirement gathering, prepare cost estimation, resource management, roadmap, delivery Schedule, Risk analysis.

Have the business requirements transformed into functional requirements prepared by the BA’s and wireframes from design team and get approved by clients.

Have product backlog prepared by the BA based on the functional requirements.

Monitor different phases of the project and ensure timely delivery (Planning, Design, Development, Testing, Documentation, Release).

Track development and progress.

Monitor kanban boards.

Organize team meetings.

Ensure the team follows release plan and versioning.

Manage change requests based on client feedback.

Conduct project handoff meeting and report to client upon completion.

Provide software documentations, user guide, production support and maintenance recommendations to clients.

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