Administrative Assistant Customer Service

maddoxkenisha @ g m a i l . c o m 678-***-****

Kenisha J. Maddox

Accomplishments

25+ years of experience in administrative related positions, after school care, and performing arts. Assisted the chief appraiser of Fulton County Ga. with daily assignments for (5) five years. In this position projects were coordinated for children outreach initiatives within Fulton County making sure that a staff of 170 individuals participated in the efforts. By heading these assignments the office fed, gave gifts and entertained homeless children affiliated to “City Camp Wilderness Works'' based within the city of Atlanta and Fulton County. Experience hands-on with children began by teaching drama/ vocals at the age of (19) nineteen to “Camp Best Friends” generally a class would consist of 15+ children ages (9-15). Currently, transporting children on field trips and after school pick up for Sparks Christian Academy. Excellent customer service skills opened many doors to perform/ travel the U.S. and various other countries. Professional Experience

Transportation/ Aftercare Teacher–Sparks Christian Academy, Lithonia, Ga May 2014– Present Ensure students are picked up in a timely manner and that all students are accounted for daily in

(15) fifteen passenger van. Execute weekly lesson plans for aftercare and assist students with completing homework.

Administrative Assistant–Tax Assessors –Fulton County, Atlanta, Ga September 2009- May 2014 Responsible for maintaining appeal log sheet and handled the concerns of walk-in property owners, chief appraiser, the board, staff and agents. Organized and coordinated appointments, open records request, reports and staff community outreach. Interviewed and trained potential employees for various projects.

Receptionist/ Client Service Representative–HQ Global, Atlanta, Ga May, 2005– Sept. 2007 Basic administrative duties and marketing skills were used for over (80) eighty virtual and full time clients. Created databases, Excel spreadsheets, presentations, expense reports, coordinated travel, maintained electronic filing system, client calendars, troubleshooted computer issues and proofread upon request. Set appointments and managed meeting room reservations. Office Manager/ Teacher–Total Dance/ Dancical Product., Inc, Atl., Ga April, 2002 – May 05 Set appointments for potential clients to observe various dance classes for registration. Scheduled meetings, prepared contracts, grants, memos and invoices for upcoming performances. Opened, organized and delivered mail/ email. Payroll accounts payable/ receivable. Maintained a monthly log of rental/ utility statements. Taught over (20+) twenty students ages (3-15); Musical Theatre and dance.

Certifications/ Software Skills

First Aid CPR – Atlanta Technical College · Transportation – Honors Academy ·Microsoft Proficient

(Word, Excel, PowerPoint and QuickBooks) ·Appraisal I Certification Education

1992-1995– Tri-Cities High School, East Point, Ga College Preparatory Diploma 1995-1997– Gainesville College, Gainesville, Ga Musical Theatre Major 2004-2005- Atlanta Christian College, East Point, Ga · Music Major References Available Upon Request