Customer Service Sales Representative

Erasmo Kent Jasper

Dela Pisa

Profile

Work Experience

Certificates

Skills & Expertise

Skilled with a strong commitment to assisting

others who is highly organized, detail-

oriented, and communicationally gifted. I'm

looking for a position as a customer service

representative so I can use my multitasking

skills, tech knowledge, and proactive problem-

solving approach to provide great

administrative and operational support to

customers, ensuring smooth workflow and

maximum efficiency in their everyday tasks

and projects.

Sales Representative

March 2016 - June 2023

Provide technical support to customers

during the pre-sale and post-sale stages

and respond to consumer questions or

concerns by phone call, email, and in-

person interactions.

Build and maintain positive relationships

with new and existing customers.

Understand clients' needs, challenges,

and objectives to offer appropriate

product or service solutions.

Provide excellent customer service and

ensure customer satisfaction throughout

the sales process.

Skillfully negotiate terms and conditions,

pricing, and payment arrangements with

clients.

Work to overcome objections and secure

commitment from customers to make a

purchase.

Close sales deals in a timely manner

while achieving or exceeding sales

targets.

Collaborate with the technical team to

ensure smooth installation and

configuration of CCTV systems for

customers.

Strong communication and

customer service skills.

Well organized and highly efficient.

Computer and software expertise

for, Canva, and MS office

applications.

Administrative Skills

Computer Programming NCIV- Comscie

Saint John Bosco Institute of

Science and Arts

English Proficiency

G. Telecoms iGsat Internet Satellite

Broadband Installer Certification

Career Service Professional Eligibility

Xavier Technical Training Center

Education

2012-2013 (undergraduate)

Install, configure, and troubleshoot

CCTV cameras

iGsat Internet Satellite Broadband

installer

Basic networking skills

Technical Skills

Xavier Technical Training Center

English Proficiency with Call Center Training

August 2013

Decul General Merchandise and Services

Phone number: 092********

Email: ****************@*****.***

Skype: live:.cid.e001a7880f6efa5e

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