JONATHAN GRIMES, MPM
! **** Lafayette Pl, A*, Columbus OH 43212
216-***-**** " ********.*******@*****.***
Program Manager Project Manager Vendor Manager IT Analyst QUALIFICATIONS PROFILE
Accomplished and analytical IT professional with broad-based experience in directing large-scale and complex IT projects, from conceptualization to delivery Technically inclined program manager with outstanding skills in overseeing technical initiatives, as well as designing and implementing diverse programs that brought significant improvements in organizational efficiency and productivity.
Effective leader and consultant; armed with proven ability to provide strategic recommendations and impactful plans to ensure smooth operations, secure business growth, and increase market share. Articulate communicator and team player; adept at building positive work relationships with clients and professionals of all levels, while coordinating team efforts to consistently provide key deliverables on time. AREA OF EXPERTISE CLOUD COMPUTING AND DATA ANALYTICS Datacenter Infrastructure Management
Artificial and Business Intelligence (AI/BI)
Vendor Management and relations
Software Development Life Cycle (SDLC)
Predictive Coding
Budget Administration and Cost Reduction
Requirement Gathering and Compliance
Cybersecurity and Risk Administration
System Migration and Implementation
PROFESSIONAL EXPERIENCE
AVIAN PEAK CONSULTING LLC, COLUMBUS, OH
Owner Apr 2019–Present
Provide consulting services on Cloud infrastructure, Project management, and Data analytics to various clients Career Highlights:
Capitalized on industry expertise in consulting and supporting projects focused on driving productivity optimization, capital costs reduction, and corrective action implementation for key clients and high-growth companies involving:
- Fannie Mae, Data Analytics PMO, consulted on streamlining business process, documentation, integration of JIRA into existing Project Management systems, and helped establish best practices
- Cott Systems, Portfolio Delivery, established new PMO for delivery and services department, focused on developing process/procedure, reporting capability, sustainable delivery models, and associated documentation
- JP Morgan Chase, Data Analytics PMO, consulted on IAG application integration into existing analytics systems
- Comprehensive Logistics, ISO 9000 Quality Control audit consulting for Ford Motor Co. part distribution supplier
- Data eMerge, contribution to the deployment of AWS Cloud infrastructure for automated PII Data retrieval and Storage;
- Electronic Auction Services Inc., insights in the overall strategic planning for Data analytics within Caribbean World Bank focused on financial collusion analysis and fraud containment;
- Mediquant Inc., involvement in the evaluation of existing Data storage environment and go-forward Cloud-based Storage Infrastructure; and
- Guidepoint Global Advisors, assistance as technology advisor to NY Hedge Fund in technology acquisition of salvage- yard auction businesses focused on state insurance law and market trends
- Gerson Lehrman Group, multiple consulting engagements with US Investment Banks, Hedge Funds, and Equity Groups seeking SME level expertise in Cyber Security, Cloud Computing, AI/BI, Industry specific application platforms, Startup business market trends, and insight into current systems being utilized in Healthcare, Insurance, and Banking
THE STATE OF OHIO, OHIO DEPARTMENT OF JOBS AND FAMILY SERVICES, FRAUD DIVISION Consultant Project Manager Feb 2021–Apr 2021
● Managed all Claimant Fraud mitigation projects for the State of Ohio, ODJFS Fraud Division with concentrations on identification, prevention, adjudication of Unemployment and Pandemic Response fraud claims, and extensive experience in Business Process engineering, design, and implementation Career Highlights:
Developed new PMO organization within the Ohio Department of Jobs and Family Services to support on-going claimant fraud activities with Unemployment Insurance and Pandemic Relief Response initiatives
- Department created to combat rising Unemployment claim fraud cases causing the State in excess of $2B/month 1 Page
JONATHAN GRIMES, MPM
! 1825 Lafayette Pl, A6, Columbus OH 43212
216-***-**** " ********.*******@*****.***
- Integrated multiple anti-fraud systems and tools including Experian, Lexis-Nexis, ReCaptcha, APRISS, and proprietary remediations: Utilized MS Teams (TFS), Zoom, MS Project, Visio
- Estimated savings to the State of Ohio: $6B over 2 years NATIONWIDE INSURANCE, COLUMBUS OH
Consultant Project Manager Apr 2020–Sep 2020
Directed all project development operations that involved devising new business processes as well as documenting best practices, support flow, and cybersecurity audits. Experience in MS Teams (TFS), ServiceNow, Planview, Sailpoint IIQ, SQL, Oracle DBs utilizing Hybrid Agile workflows, and Waterfall methodologies Career Highlights:
Spearheaded the implementation of NACHA 1.6 regulation and cyber security protocols in Column-level/TDE encryption for SQL, Oracle, and Z13 IBM Mainframe environments with project budget of approximately $1.5M
Made significant contributions to the completion of a $1.2M project focused on introducing application programming interfaces (APIs) for Annuity, Life, NW mobile, CommAg, and Internet sales that supported web verification of BANs in alignment with GIACT specifications
NATIONWIDE INSURANCE, COLUMBUS, OH
Manager, Technology Vendor Management (FTE) Apr 2017–Apr 2019
Served as an effective member of various committees and advisory groups, including Nationwide PL&D Associate Advisory Group, Nationwide ServiceNow Process Ownership Team, Nationwide Personal Lines Process Governance Team, and AWS Cloud Practitioner Guild. Experience in Guidepoint, ACH systems, Splunk, Tableau, New Relic, MS Teams (TFS)
Career Highlights:
Established a new position within Personal Lines (PLS) that addressed ongoing technical challenges with nine external business partners which brought additional benefits from 2018 to 2019 involving:
- $2.4M annual reduction underwriting report ordering through Predictive analysis;
- Re-engineering of existing Business Processes to incorporate new TVM role into current business units
- $10K month saving in expenses through decommissioning of unused vendor connections;
- $60K month decrease through invoice reconciliation with critical data vendors;
- 12.3% shrinkage in duplicate orders which drove million-dollar saving in identical report ordering; and
- Delivery of data analytics experience in support on corrective action implementation.
Led company stance maturity in analytics which decreased departmental costs by $3.0M in 2018, while working effectively in partnership with vendors – utilized Hybrid Agile workflows NATIONWIDE INSURANCE, COLUMBUS, OH
Contractor Program Manager May 2016–Apr 2017
Proposed and deployed Tier1 Data Center Migration Program, while supervising five project managers and associated support personnel
Managed a $6M project budget and all project deliverables
Collaborated with all Verticals, Network, Infrastructure, and Application Development teams, maintaining compliance with program milestone plan. Experience in Asana, Smartsheet, JIRA, MS Office 365, Saleforce, Amazon Web Services, MS Teams (TFS)
Coordinated with Technology Steering Committee and chairman of the Program Operating Committee Career Highlight:
Succeeded in completing 153 projects within the Migration Program from 2016 to 2017 with 1,036 physical servers decommissioned, critical internal application migration, and consolidation of technology utilizing Hybrid Agile workflows
CAMPUSPARC INC., COLUMBUS OH
Consultant IT Director Mar 2016–May 2016
Administered the development and company-wide implementation of a five-year IT strategy focused on security, hardware life-cycle, datacenter, and project management office standards deployment
Coordinated with the Chief Executive Officer (CEO) and Chief Financial Office (CFO) in integrating new tools and processes, optimizing technology posture, supporting company financial goals, and securing continuous success in all IT areas. Experience in MS Project, MS Access, MS Visio, DocuSign, Dropbox, ADP CARDINAL HEALTH, COLUMBUS, OH
Consultant Program Manager –IT Security, IT Controls, and Business Controls May 2015–Jan 2016 Consultant Program Manager –Performance Engineering Testing Sep 2015–Jan 2016
Acted as an expert process leader in charge of delivering clear direction and completing all software development life cycle (SDLC) deliverables via Hybrid Agile workflows 2 Page
JONATHAN GRIMES, MPM
! 1825 Lafayette Pl, A6, Columbus OH 43212
216-***-**** " ********.*******@*****.***
Directed a team more than 40 engineers and developers toward the achievement of program goals and timelines
Functioned as Subject Matter Expert on risk and issues management
Broadened experience in using SAP, HANA, Manhattan, DisTrack, JDA, WMS, and ServiceNow
Supervised a team of over 20 engineers in analyzing, testing, and recommending modification
Teamed up with all Process Towers, Network, Infrastructure, and Application Development teams in gathering requirements, preparing service level agreements (SLAs), building testing environment, and creating and executing test plans
Career Highlights:
Received hand-pick selection to lead the important work stream within PMOD for performance engineering testing
Made significant contribution to the major SAP deployment for the Pharmacy and Medical Division of Cardinal Health in foundational phase
JP MORGAN CHASE & CO., COLUMBUS, OH
Program Manager Vice President –Core Infrastructure and Enterprise May 2013–Sep 2015
Played an integral role in implementing tactical strategy and completing project delivery
Acquired broad experience in overseeing large-scale and complex projects Career Highlights:
Strategically directed a team of six project managers and 40 engineers in the successful deployment of a $24M Cyber-security Program for mainframe and large midrange enterprise computing services from 2013 to 2015; consequently, led to the following:
- Top program within enterprise computing organization with weekly C-level touch-points;
- Clarity and ServiceNow administration experience.
Managed and applied immediate remediation for high priority projects caused by cybersecurity issues JP MORGAN CHASE & CO., COLUMBUS, OH
Project Manager Associate Vice President –Global Network Services Dec 2006–May 2013
Spearheaded the merger and acquisition (M&A) activities within the network services space for the Washington Mutual (WaMu) and Bear Stearns acquisitions
Supervised a team of 20 engineers throughout all phases of project implementation and deployments
Handled various Virtual Server Infrastructure (VSI) and VSI Power implementations within multiple datacenters
Delivered internal capacity of more than 3,000 VSI nodes for Windows, and Linux based VMWare, and over 2,000 LPARS for AIX distributions
Career Highlights:
Earned selection from the senior manager to deploy the new technology area and deliver best practices to model fungible PM skill distribution
Expanded company-wide storage capacity by 50 Terabytes utilizing new SAN storage arrays (EMC) and new Brocade SAN switches (2016)
Minimized equipment sprawl by 25% and drove 300KW power saving per datacenter as part of the $14M project that completed within 9 months (original project scheduled for 12 months) EDUCATION AND CREDENTIALS
Coursework in Psychology and Statistics $/"01 AWS Certified Cloud Practitioner, Amazon Web Services (AWS), 2020 (Exam Pending) Master Project Manager (MPM) Certification, American Academy of Project Management, 2019 ACTIVITIES
Board of Consultants, Gerson Lehrman Group (GLG), 2019-Present Election Precinct Leader, Franklin County, Columbus, OH, 2020 APPLICATION PROFICIENCY
Workday MS Teams (TFS) MS OneDrive MS Azure MS Power BI Zendesk SolarWinds Basecamp 3 Page