FATIMA AKPENA

PROFESSIONAL SUMMARY

A highly resourceful Business Analyst with five (5) years' experience in meeting needs, improving processes and exceeding requirements in team environments. Diligent team player with strong analytical, interpretation, communication and problem-solving skills. Experience in managing multiple projects in Agile and Waterfall Software Development environment and great at prioritizing and organizing tasks to mee client highest satisfaction. Expert at delivering exceptional artifacts such as RMP (Requirement Management Plan), User stories, use cases, process flow diagrams, and mock-ups. Extremely detail-oriented in leading efforts to effectively communicate and collaborate with both external and internal stakeholders in analyzing information needs, User acceptance testing, and end-user training.

WORK HISTORY

Business Analyst 05/2018 - Present

Infosys

works with diverse stakeholders to elicit goals and requirements and translate them into high-quality deliverables including analysis of alternatives, use cases, user journeys, business context diagrams, and process flows.

Ensures that requirements are validated by stakeholders during requirement review sessions.

Documents stakeholder requirements in Business Requirement Document (BRD) stating clients’ needs in clear and concise manner.

Models AS-IS and TO-Be process flows for existing business processes.

Identifies gaps, pain points, and opportunities for possible improvement.

Provides effective recommendations to clients based on extensive analysis findings.

Creates epics, features, user stories, and acceptance criteria for agile projects.

Acts as liaison between Staff, Business stakeholders, Subject Matter Experts (SMEs), and technical team to effectively translate all requirements when needed.

Performs other administrative tasks such as updating standard operating procedures and t training and Mentoring Junior BAs in Agile CONTACT

Address: El paso, Texas

Phone: 915-***-****

Email: adyo33@r.postjobfree.com

LinkedIn:https://www.linkedin.com/

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SKILLS

User acceptance testing (UAT).

Requirements gathering and

analysis

Teamwork

Agile Framework – Scrum Kanban

Jira Confluence

Microsoft Suite

Google Suite

Business analysis and development

Problem solving

Written and oral communication

skills

Requirement Management Plan

Gap Analysis

Snagit

Visio

Business Process Re-engineering

User Story

Acceptance Criteria

Swimlane

Mock-up

Interpersonal skills

Workflow/ process Diagrams

Methodologies

Manages parallel initiatives and provides project insights through roadmaps, business cases, schedules, metrics, and work breakdown structure.

Works cross-functionally across client business units, program and product management, and Agile teams.

Leads and facilitates client-facing and internal team meetings to produce meaningful results, prepare agendas, and track action items.

Prioritize development backlog, planning releases, planning sprints, and driving requirements/user stories.

Monitors projects through the SDLC process using Agile/SCRUM methodology.

Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions, and workflow analysis.

Works with end-users to interpret customer business needs and translate them into the application and Non-functional requirements.

Facilitates Joint Application Development (JAD), and Requirements Gathering sessions with Stakeholders, SME and System Owners in order to capture business rules, processes, and system requirements for various projects.

Serves as SME for Software Change Request Process (SCR) in order to effectively manage change requests for various applications.

Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Assists in developing test plans, test cases and performed User Acceptance Testing (UAT)

Traces functional requirements through all stages of SDLC to ensure that requirements were fully implemented.

Facilitates and leads scrum ceremonies (daily stand-up meetings, sprint planning, backlog grooming, scrum reviews, and retrospectives),

Ensures adherence to agile principles.

Manages and plan team capacity.

Removal of impediments inimical to team progress

Collaborates with the product owner to ensure up-to-date and prioritized backlog.

Deals with change requests while ensuring sprint goals are met.

Protects and ensure scope creep does not occur.

Monitors quality assurance and compliance for Goals, Scope, and Product Domain.

Works closely with Technical Team to decide on the Definition of Done. (DOD)

Spearheads drive stories to Ready state in preparation for quarterly review and upcoming sprint.

Handles regular releases and sprint planning with Product Owner and Team.

Collaborates with Team and Product Owner/Manager- maintain healthy backlog and plan upcoming releases and drafting of acceptance criteria.

EDUCATION

Bachelor of Science Business Administration and Management Kogi State Polytechnic, Kogi

CERTIFICATIONS

CSM- Certified Scrum Master

Contact this candidate