Customer Service It Support

Cell No: +92-306******* Muhammad ADNAN

E-mail: ************@*****.*** IT Support Engineer

Address: Dubai, UAE

Availability: On two Month Visit Visa

Career

Objective

To peruse a career in a dynamic organization which provides me excellent working experience to character building, development of managerial and technical skills in highly competitive and professional environment, so I can use my skills and grow professionally. Achievements Hand on Experienced on these Server Machines: Hardware, Software, EXSI, RAID & Backups: Domain Controller,, DNS, Alternative DNS, GPO securities. Email Servers..

Re-organized something to make it work better

Identified a problem and solved it

Come up with a new idea that improved things

Developed or implemented new procedures or systems

Worked on special projects

Been complimented by your supervisor or co-workers

Increased revenue or sales for the company

Saved money for the company

Saved time for the company

Contributed to good customer service

Professional

Experience

Ramada Hotel, Pakistan.

Professional

Experience

Head Office - Multan, Pakistan.

Organization Type: Group Of Companies Textile Mills, Food Chains, World Wide Exporter & Real State Responsibilities:

Data Center Mount Wracks Installation, Server Installation,, EXSI VMWare Installation, Server OS Installation, Avaya IP Telephonic Installation, Bio matric Attendance machine.

Handling incoming incidents via the phone / E-mail promptly and effectively.

Provide Troubleshooting and configuration support for client desktop .

Reset passwords through USB.

Using Live Window if Window is Corrupt.

Network TroubleShooting.

System Technical Support & Troubleshooting, Oracle Configuration on Employee Computers, Email Outlook Configuration, Network Printers, Scanners.

Domain Server 2008, 2008 R2, 2012, 2019, New Installation, Upgrading & RODC Domain Controller.

RAID Configuration.

Active Directory Installation and implementation.

Oracle Linux 5, Oracle Linux 7, 7.2 Partition, Installation & Configuration.

Q SAN installation and sharing on Empaloyees computer.

CCTV Operator & IP Camera Installation.

Responsibilities:

Network Switches, Hardware & Software Installation, Windows Installations, Outlook Configuration, Server Installation, Domain Operating System on Server 2008 R2, Domain Server Security GPOs Implementation, Local area networking, WAN Configuration. Ethernet Cabling, Patch Panel,

Professional

Qualification

Bachelor of Science,Information Technology From Bahuddin Zakariya University Pakistan. CGPA: 3.42/4.0

Personal

Glimpse

Father’s Name Muhammad Bukhsh

Date of Birth 12 April 1997

Gender Male

Marital Status Single

Religious Islam

Nationality Pakistan

Languages

English, Urdu, Punjabi

Reference

It will be furnished upon request.

Contact this candidate