Sydney Jackson

Seabrook, TX *****

adyo2b@r.postjobfree.com

+1-832-***-****

Personable and energetic receptionist with experience in office, medical and industrial settings. Excellent interpersonal skills and multitasking abilities. Proactive mindset, able to predict and complete tasks before they become critical. Strong leadership, computer & social skills combined with a deep knowledge of Microsoft office, word, excel & quick books. **Experience operating heavy machinery and industrial equipment Ex.) excavator, forklift, skid steer, agricultural tractors/ equipment, diesel trucks

& construction equipment**

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Pharmacy Technician/Shift Lead

Covetrus - Houston, TX

May 2023 to Present

Supports the pharmacy by compounding, stock, assemble, and distribute vetmedications. Responsible for compounding medications and overseeing the compounding lab under the direction of the Pharmacist. Essential Duties and Responsibilities include the following:

• Responsible for the compounding of medications (capsules, liquids, topical, suppositories, Ect. ) according to doctor’s specifications by using chemicals and commercially available prescriptions.

• Responsible for setting up formulas/drugs - USP 795/800 regulations.

• Working knowledge of compounding equipment.

• Maintaining and ordering compounding chemicals and supplies.

• Performs other work related duties as assigned.

Receptionist/Office Assistant

Dickinson Animal Hospital & Wellness Center - Dickinson, TX March 2023 to May 2023

• Being first point of contact and the voice of a large veterinary clinic. Checking out patients in front pick up desk. Taking payments, creating invoices, scheduling appointments/ Surgeries, calling clients to follow up after surgeries & data entry.

• Printing, scanning, filling & faxing daily

• Typing order manifest for clinic supplies, updating patient information, pulling medication as needed and supplies, and getting prescription in quantity verified by Doctors or technicians to prepare for pick up or delivery.

• Taking payments, handling complaints/ issues in a timely manner while fulfilling customer needs and refilling prescriptions or conducting refill requests to doctors & technicians as needed and consulting with patients upon check out with discharge instructions, by going over cost & treatment preformed. Pharmacy Technician

Empower Pharmacy - Houston, TX

November 2022 to March 2023

• Being first point of contact and the voice of a large compounding pharmacy. Checking out patients in front pick up desk. Taking payments, creating invoices, calling patients to let them know prescriptions are ready for pick up & data entry.

• Printing, scanning, filling & faxing daily

• Typing order manifest, updating patient information, pulling medication as needed and supplies, and getting prescription in quantity verified by pharmacist or technicians to prepare for pick up or delivery.

• Taking payments, handling complaints/ issues in a timely manner while fulfilling customer needs and refilling prescriptions or conducting refill requests to doctors & technicians as needed and consulting with patients upon check out with instructions, by going over cost. Client Liaison

Rockin' Pets, Rollin' Vets - Bellaire, TX

August 2022 to November 2022

Being first point of contact and the voice of our company.

• Maintaining patient records & filling prescriptions-

• Answering multi- line phones, dispatching vans to appointment locations & planning routes daily

• Answering emails through Outlook, answering text messages through Zip whip

• Keeping professional appearance and manners at all times

• Scanning/faxing & filing

• Scheduling appointments/ surgery through Ezyvet

• Filling prescriptions and educating clients on veterinary medications and procedures

• Cleaning and keeping office tidy and organized

• Helping out wherever needed (deliveries, running errands and assisting DMV and administration as needed).

Veterinary Receptionist

West Texas Emergency Veterinary Clinic - Odessa, TX December 2021 to April 2022

• Utilized strong interpersonal and customer-facing skills as the front-desk receptionist for a large emergency pet hospital

• Scheduled Emergency visits via phone to prepare clinic before patients arrival and followed up with patients.

• Executed all administrative tasks, including emailing, message taking, filing, and documentation and checking patients in and out, assessing emergency (STAT) and non-stat emergencies.

• Welcomed guests and patients, checking in and out patients & ensuring they had everything needed while onsite, including discharge instructions, referral to standard clinic for follow up & prescriptions Administrative Assistant/ receptionist

Smith Construction - Odessa, TX

March 2021 to December 2021

• Utilized strong interpersonal and customer-facing skills as the front-desk receptionist for a large construction company

• Scheduled appointments and followed up with previous customers to ensure they are satisfied with their work

• Responsible for payroll and time sheets

• Executed all administrative tasks, including emailing, message taking, filing, and documentation, recruiting & training.

• Welcomed guests and customers, ensuring they had everything needed while onsite.

• Everyday use of Microsoft office products including office 365, excel, word and outlook.

• Operating heavy machinery and equipment as needed efficiently. Executive Administrative Assistant/ receptionist

Western Ltd. - Kilgore, TX

October 2019 to March 2021

• Executed all front desk responsibilities for a corporate office consisting of 30 in-house employees.

• Answered 90+ calls per day, ensuring messages were accurately taken and calls were appropriately triaged. (Data entry & dispatching as needed)

• Working in Microsoft products such as Office 365, Excel, Word and Outlook. Proficient with technology.

• Responsible for time sheets and payroll through ADP.

• Completed weekly office supply inventory, ensuring new supplies were ordered prior to running out.

• Created spreadsheets for invoices, billings, customers, and operational processes, ensuring the office was running at maximum efficiency.

• Operating heavy machinery and equipment as needed efficiently. Medical Receptionist/Medical Assistant

Friendswood Dermatology - Friendswood, TX

July 2019 to October 2019

Executed all administrative tasks, including emailing, message taking, filing, and documentation and checking patients in and out, vitals, conducting patient analysis. Administered treatment and or medication (including injections). Scheduled appointments and followed up with previous patients. Handle complaints and customer service

Data entry and booking

Excellent customer service skills and positive attitude Education

High school diploma or GED

Skills

• Customer Service Expert

Filing & Documentation Expert

Phone Etiquette Expert

MS Office (Outlook, Excel, Word, Advanced

PowerPoint)

Electronic Health Records Expert

Receptionist/Administrative Advanced

• Medical Office Experience

• Conflict management

• Social media management

• Customer service

• Supervising experience

• Computer Skills

• Data Entry

• QuickBooks

• Windows

• SharePoint

• Workday

• Office Management

• Phone triage

• Data collection

• Communication skills

• Office experience

• Medical terminology

• Customer support

• Microsoft Access

• Operating systems

• Financial services

• HIPAA

• Accounting

• Medical Receptionist

• Medical Scheduling

• Accounting software

• Payroll

• Google Docs

• Bilingual

• Human resources

• Recruiting

• Leadership

• Accounts payable

• Construction

• Bookkeeping

• Veterinary technician experience

• Clerical experience

• Documentation review

• Microsoft Project

• Heavy lifting

• Excavator

• Oil & gas

• Quality control

• Sage

• Dealership experience

• ADP

• OSHA

• Contracts

• Employment & labor law

• Marketing

• Facebook Advertising

• E-commerce

• Project scheduling

• Sales

• 4G/LTE

• Heavy haul

• Commercial construction

• DocuSign

• Tractor-trailer

• Salesforce

• Project management

• Customer relationship management

• Analysis skills

• Account management

Certifications and Licenses

Medical Technologist

Non-CDL Class C

Additional Information

Medical receptionist experience

Contact this candidate